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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,866
quality
23,493
This company responds to reviews on average within 5 days

Instant Feedback

72,902 reviews

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California
1 review
0 helpful votes
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Just what I needed
September 6, 2024

Decent price. Just as described. Glad the hardware has changed.

Date of experience: August 27, 2024
Oregon
1 review
0 helpful votes
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Tire purchase
September 6, 2024

Good prompt delivery, easy to order, a good price and the free shipping was terrific.

Date of experience: August 27, 2024
Ohio
1 review
0 helpful votes
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What I need, as quickly as I needed it
September 6, 2024
Updated review

Anytime I need parts for my Harley, I look at J&P Cycles first, I found exactly what I needed to fix my bike for the fairest cost around.

Date of experience: August 26, 2024

Quick and easy shopping for the parts I need for my...
August 27, 2024
Previous review

Quick and easy shopping for the parts I need for my Harley.

Date of experience: August 17, 2024
North Dakota
1 review
0 helpful votes
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.
September 6, 2024

...

Date of experience: August 26, 2024
Arizona
1 review
0 helpful votes
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Great services.
September 6, 2024

I have always had a great experience ordering from J&P both online and in the stores.

Date of experience: August 26, 2024
Chile
1 review
0 helpful votes
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Parts for my harley
September 6, 2024

The products I bought for my Harley Davidson are perfect. Just as they are offered. Thank you

Date of experience: August 26, 2024
Colorado
1 review
0 helpful votes
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It worked
September 6, 2024

I ordered, paid, got my merch in 3 days. As it should be no delay no hassle. Service pretty much as when I grew up.

Date of experience: August 26, 2024
Ohio
1 review
0 helpful votes
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Quality parts and expedient shipping
September 6, 2024

All round easy ordering experience. Quality parts and fast shipping

Date of experience: August 26, 2024
Ohio
1 review
0 helpful votes
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Harley Order
September 6, 2024

Would purchase from this shop again! Quick and easy website to find what I needed. Quick turn around shipping.

Date of experience: August 26, 2024
Iowa
1 review
0 helpful votes
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Parts
September 6, 2024

Shopping is good they have what I need. The shipping lacks at times but they will make it right

Date of experience: August 26, 2024
Pennsylvania
3 reviews
0 helpful votes
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2001 soft tail ignition switch
September 6, 2024

Quick and easy to use thanks JP cycles, installed in less than 30mins the fork lock I'll have to check back in with didn't have time for that

Date of experience: August 26, 2024
New York
1 review
0 helpful votes
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Quick delivery and item as described
September 6, 2024

Awesome transaction! The item was delivered quick and was exactly as described.

Date of experience: August 26, 2024
Florida
1 review
0 helpful votes
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Best Company Ever
September 6, 2024
Updated review

Awesome as always...over 24yrs of doing business with your fine company and never disappointed. Thank you

Date of experience: August 26, 2024

Great Service
April 30, 2024
Previous review

Awesome doing business with you for over 20yrs...you are always my "Go To" and enjoy visiting the store when in Daytona. Thank you

Date of experience: April 20, 2024
California
1 review
0 helpful votes
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Joe was on point getting the right part. Purchase was quick and easy shipping was right on time, and product was perfect

Date of experience: August 26, 2024
Pennsylvania
1 review
0 helpful votes
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Always fast delivery
September 6, 2024
Updated review

Easy to order fast delivery times. Website navigation is easy.

Date of experience: August 26, 2024

Easy to find items based on model of bike
June 29, 2024
Previous review

Easy to find items based on model of bike.

Date of experience: June 18, 2024
Maine
1 review
0 helpful votes
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Thirty year customer
September 5, 2024

Very good, quick and easy. I have been a customer for thirty plus years and will still use JP cycles as long as I'm able to.

Date of experience: August 26, 2024
Michigan
1 review
0 helpful votes
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It came in a timely maner
September 5, 2024

Was very good had just what I wanted and work very well would get them over

Date of experience: August 26, 2024
Maryland
1 review
0 helpful votes
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Vance & Hines air filter and FP4 tuner
September 5, 2024

Tuner was great easy to use love the look of the filter but the hardware was kinda Shakey I had to drill out the hole bigger on the plate cause the bolts didn't quite line up with everything else and idk if I was supposed to get the aluminum billet spacer but it wasn't there every video I seen had one with it.

Date of experience: August 26, 2024
Oregon
1 review
0 helpful votes
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Old H-D parts
September 5, 2024

Found this part used,but it was cheaper here and new not used.

Date of experience: August 26, 2024
Florida
2 reviews
0 helpful votes
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Always good service at JPs
September 5, 2024

I always have great service. I only had one issue with this order. The product I ordered stated it had 1/4-20 threads, it did not, it had 5/16-24 threads, it should be changed on the item description.

Date of experience: August 26, 2024