Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,851
quality
23,404
This company responds to reviews on average within 5 days

Instant Feedback

72,616 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow MYRON H.
Unfollow MYRON H.
Share Review
Report Review

I can always find what I want and get it at a good price also I get it sent very fast

Date of experience: September 20, 2024
Colorado
1 review
0 helpful votes
Follow DANNY E.
Unfollow DANNY E.
Share Review
Report Review

.
September 30, 2024
Updated review

…………………………….,,,…………………,,,…………………………………………………………..

Date of experience: September 20, 2024

2016 Ultra Classic Front Rotors
April 22, 2024
Previous review

Received in a few days. Perfect fit and great price.

Date of experience: April 12, 2024
District of Columbia
2 reviews
0 helpful votes
Follow james A.
Unfollow james A.
Share Review
Report Review

Repeat customer
September 30, 2024

Have ordered from J&P many times. Always have what I need. Prices and shipping are super great. Thanks guys.

Date of experience: September 20, 2024
Oklahoma
1 review
0 helpful votes
Follow Cody R.
Unfollow Cody R.
Share Review
Report Review

Great experience, fast delivery.
September 30, 2024

I ordered a rear axle, tire and valve stem through j&p. All shipped and arrived super fast and in great condition. Got me back on the road quick. Website was easy to navigate and accurate on if the parts fit or not. Overall great experience and will be shopping with them again.

Date of experience: September 20, 2024
New York
1 review
0 helpful votes
Follow Sonia R.
Unfollow Sonia R.
Share Review
Report Review

Efficient business
September 30, 2024

Always great service and answers questions directly. Easy ordering and receiving merchandise. All good.

Date of experience: September 20, 2024
California
1 review
0 helpful votes
Follow Troy B.
Unfollow Troy B.
Share Review
Report Review

Grips and kick stand extender
September 30, 2024

Super fast shipping great price overall stoked for my order 100% recommend JP Cycles to everyone looking for street bike or motocross parts and or accessories

Date of experience: September 20, 2024
California
1 review
0 helpful votes
Follow Melvin D.
Unfollow Melvin D.
Share Review
Report Review

No brakes
September 30, 2024

I received the tire that I ordered. The brakes got sent back to the store. Took an extra week and still waiting.

Date of experience: September 20, 2024
Kimberly E. J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Singapore
1 review
0 helpful votes
Follow Muhd T.
Unfollow Muhd T.
Share Review
Report Review

Passenger floorboards
September 30, 2024

Good quality product but one side went missing after a short ride. Very sad

Date of experience: September 20, 2024
New Jersey
2 reviews
0 helpful votes
Follow Delvis J.
Unfollow Delvis J.
Share Review
Report Review

Lights
September 30, 2024

Bought what I thought was a set of lights. It was not. Apparently it was made clear that it was only one light. It was not. You assume when you buy lights for a bike, you buy a set. That's not the case. However, they made it right by expediting shipping and offering a discount in the second light

Date of experience: September 20, 2024
Missouri
1 review
0 helpful votes
Follow Scott T.
Unfollow Scott T.
Share Review
Report Review

Multiple parts Order
September 30, 2024

Prices, availability great! Shipping…not the best but I get it because I ordered different parts that came from different places, still would have liked to see quicker shipping.

Date of experience: September 19, 2024
Massachusetts
1 review
0 helpful votes
Follow DANIEL W.
Unfollow DANIEL W.
Share Review
Report Review

Cobra Exhaust order
September 30, 2024

Ordered an exhaust late on a Sunday night and it was on my porch on Tuesday! Can't beat that!

Date of experience: September 19, 2024
Colorado
1 review
0 helpful votes
Follow Tobias O.
Unfollow Tobias O.
Share Review
Report Review

Walked me through to the exact part I needed! The part fit exactly the way explained.

Date of experience: September 19, 2024
Illinois
1 review
0 helpful votes
Follow Jesse R.
Unfollow Jesse R.
Share Review
Report Review

Quality parts
September 30, 2024

Shipped in timely manner exactly what I expected. I will definitely use again!

Date of experience: September 19, 2024
Texas
1 review
0 helpful votes
Follow Miguel O.
Unfollow Miguel O.
Share Review
Report Review

Fast shipping
September 30, 2024

Everything fast, my order arrived well packed and everything safe, fast tracking number shipment, very happy with my order I will order again guaranteed, good good good good

Date of experience: September 19, 2024
California
1 review
0 helpful votes
Follow Anthony Z.
Unfollow Anthony Z.
Share Review
Report Review

I want to like it
September 30, 2024

It came slightly damaged and I would have returned it if I didn't find an acceptable fix, but I probably end up buying new ones down the road that hopefully aren't damaged

Date of experience: September 19, 2024
Florida
1 review
0 helpful votes
Follow Mark Q.
Unfollow Mark Q.
Share Review
Report Review

Great buying experience. Product arrived in perfect condition. Highly recommended.

Date of experience: September 19, 2024
Nebraska
1 review
0 helpful votes
Follow WILLIAM Y.
Unfollow WILLIAM Y.
Share Review
Report Review

Love the ease of finding H-D Parts
September 30, 2024
Updated review

Easy to search and purchase, easy online experience! I have used J&P before and will do it again...Recommendation to fellow riders always!

Date of experience: September 19, 2024

Easy purchase
September 18, 2024
Previous review

Easy purchase

Date of experience: September 8, 2024
Tennessee
1 review
0 helpful votes
Follow Mark G.
Unfollow Mark G.
Share Review
Report Review

Kawasaki motorcycle oil & Oil filters
September 30, 2024

Fair good prices; with you had kawasaki oil filters. Thank you

Date of experience: September 19, 2024
Georgia
2 reviews
0 helpful votes
Follow Mark F.
Unfollow Mark F.
Share Review
Report Review

Easy peasy
September 29, 2024
Updated review

Ordered what I needed for my bike, and it showed up pretty quick

Date of experience: September 19, 2024

Quick and easy
February 16, 2024
Previous review

Quick and easy

Date of experience: February 16, 2024
New York
3 reviews
0 helpful votes
Follow Louis B.
Unfollow Louis B.
Share Review
Report Review

N/A
September 29, 2024

Great experience. The items ordered were in stock and arrived on time

Date of experience: September 19, 2024