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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Just about every time I purchase something. It really does not fit or improper hardware. I'm stuck fabricating and finding different hardware. Sucks
. Great company, will be making more purchases from them in the future...
Great site easy to navigate, right parts first time. Shipping was on time
Great service and parts!
Always satisfied! I've never had any problems with things I've ordered.
My son is a mechanic and I purchased some tools that he didn't have. They were shipped immediately and arrived in time for Xmas. Very please with the product and prompt service. Thank you!
Order a Vance and Hines Pro-pipe for my 2022 RGL. Their web sire offered multiple comparison options.
Very easy to deal with and very helpful,price and delivery was very fast
Good product and good customer service hampered by poor shipping. Shippers prevented J&P's delivery guarantee. This Sitejabber sent me an email asking to to confirm delivery. I had not received the product so I was directed to send an email to customer service. The gal was nice, they gave me a $15 credit to the account. Just recommend not giving a shipping arrival date guarantee, especially the last couple of years.
Tires for my 65 Honda scrambler. Best price quality tires, fast shipping!
Fast and easy also a big variety of parts.Was a little delay due to weather, and was delivered when they said. Very good customer service and response time. Thank you,
Good service, no issues, arrived on time, quality parts. Will use JP in the future
Satisfied with the product. I would buy again if needed. Thanks
Product us very good. The sale was a great value. It "guaranteed " Christmas delivery. That. Was false. It didn't arrive until 12/30/2024. When I tried looking the order up on JP it stated I had no orders. So I wasn't sure if or when we would receive the product
A bit disappointed with the overall quality of the part. It just seems cheap. Does not come close to comparing with HD OEM parts. Will probably be returning the part. The metal is just really thin and lightweight. I'm afraid that it will not support the weight of my rear signal lights without breaking.
2012 fxs blackline it didn't and your parts dept. said you don't stock it.
She waved the 995 fee and said she was sending a shipping label for return. I still haven't received that overall other than the website no being accurate the people I've dealt with we professional and polite just wish the part had fit. I've been looking on your site and as soon as I get it in the wind I'll probably by some items I've been thinking about...anyways I figured I'd give it a few more days for the label so I can send it back or possibly swap for store credit on another item
Thanks
Product looks used and taped to the package after being opened
Swift, easy website. Quick delivery. Easy process from ordering through delivery.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

