On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to order and received it quickly!
AAA service. Thanks once again
Shipping was fine. They had the item in stock. However, the price was a little more than some other companies.
Fast and easy from start to finish as always and I do appreciate the updates of the order progression
I am well pleased with the product but was disappointed in the length of time to get it. Also I would suggest having a number a person could call for customer service to talk to in person.
I was searching for a fairing for my 2003 Road King, found it at Jand P for a great price and they offer a military discount. Shipping was fast and free, arrived on schedule and in great condition.
Cheek pads fit like there supposed to the -5mm made a huge difference to me and I'm sure you will be happy with purchase
Big difference from stock speakers and they got delivered faster than promised.
I inherited this softail from our son who died unexpectedly so I knew very little about his Harley. It needed a rear tire before it would be able to ride it so I turned to J&P Cycles for help with a tire purchase, the customer service person I talked to was very knowledgeable and sold me the best tire for this Softail.
I ordered my son gloves for his motorcycle. They are a great product and fast service.
Great Customer Service. Fast shipping. Product was a good quality item that should last for years.
Hassle free, smooth, perfect
Hassle free, smooth, perfect
Hassle free, smooth, perfect
Easy ordering fast shipping………………………………………………………………..
I've ordered from many companies lately but all my orders from you guys have come quicker than any of the other companies
Don't think twice. Easy purchase, fast delivery and reasonably priced.
Been years since I've had a bike, but I got one and j&p delivered like they always have.
Me gustaron los productos que ordene y sastifecho lo rapido que pudieron llegar la verdad me gusta esta pagina libre de ordenar cual quier productos
Got my brackets ******************************************************************************************************^^********************
The agent that assisted me was knowledgeable and helpful. Product shipped out same day. I'll be back.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for the delay in the delivery of your order. Unfortunately, shipping carriers sometimes take longer than anticipated, and we understand how frustrating this can be. We truly appreciate you reaching out to let us know about the issue. If there's anything else we can do to assist you, please don’t hesitate to ask. Our contact info is [email protected], give us a call at 800-318-4823, or utilize our live [email protected] Thank you for your patience and for being a valued part of our community.