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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,841
quality
23,342
This company responds to reviews on average within 5 days

Instant Feedback

72,513 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Easy and fast.
February 8, 2025

Regular delivery updates and customer service made this a positive experience.

Date of experience: January 29, 2025
Indiana
1 review
0 helpful votes
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Fast service
February 8, 2025

Awesome, fast delivery and exactly what I ordered. Awesome

Date of experience: January 29, 2025
Virginia
1 review
0 helpful votes
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Great service
February 8, 2025

Awesome communication, fast shipping. Different look ar things

Date of experience: February 12, 2025
Indiana
1 review
0 helpful votes
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Always have what you need and decent prices
February 8, 2025
Updated review

It's been a great experience so far. They've had what I've been need or been looking for everytime I visit the website

Date of experience: February 9, 2025

Great parts
October 18, 2024
Previous review

I would definitely recommend ordering from j&p cycles. Shipping was fast and I got exactly what I order.

Date of experience: October 8, 2024
Tennessee
1 review
0 helpful votes
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Great service
February 8, 2025

I ordered online. Part delivered in a timely manner with no difficulty with order.

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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Quick and easy
February 8, 2025
Updated review

Easy site to navigate. Status of the order was conveyed promptly and delivery wad quick

Date of experience: February 12, 2025

Dyna windshield
January 30, 2024
Previous review

Had a credit to use and it was a very simple and seemless process. Delivery was quick and easy. Thank you

Date of experience: January 30, 2024
Virginia
1 review
0 helpful votes
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Great people to work with
February 8, 2025

Very professional staff, and prompt with service and delivery.

Date of experience: January 29, 2025
Ohio
1 review
0 helpful votes
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Good product, very poor packaging.
February 8, 2025

Easy transaction. Product was as expected. Packaging could have been better. Box arrived torn open and I was concerned that there may be damage. Fortunately there was no damage.

Date of experience: February 12, 2025
Florida
1 review
0 helpful votes
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Skeleton hand mirrors
February 8, 2025

How do you use my original? Original bolt mounts to mount mirrors. The mirror mounts bolts that were sent with the package did not work

Date of experience: January 31, 2025
Kimberly E. — J&P Cycles Rep
over a year old

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com

California
1 review
0 helpful votes
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Extremely pleased
February 8, 2025

Great price on the products I want and need. Extremely easy to find and order products and shipped to me in 2 days

Date of experience: January 28, 2025
California
1 review
0 helpful votes
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New Year, New Grips
February 8, 2025

Had the product I was looking for and at a better price than other sites.

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
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Contents
February 7, 2025

Although the contents appear okay, the oil change kit box was crushed on one corner along with the oil filter box inside. The shipping box looked fine. At this price point I was a little disappointed it left the warehouse in this condition

J&P Cycles attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2025
Kimberly E. — J&P Cycles Rep
over a year old

Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected]

Missouri
1 review
0 helpful votes
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I was expecting a new product. The package, box, and product were "used" and sent out again. This product was even more expensive than I had previously bought.

Date of experience: January 28, 2025

Great Customer Service Johann was fantastic!
February 2, 2025
Previous review

Great Customer Service Johann was fantastic!

Date of experience: January 23, 2025
Florida
1 review
0 helpful votes
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Unable to use discount code
February 7, 2025

Very satisfied with the products that I ordered and received. However was prompted to apply for a 10% discount code. The code was text to me and email to me. After finalizing my order was denied the discount. If your not going to honor it don't offer it!

Date of experience: January 28, 2025
Alabama
1 review
0 helpful votes
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J&P was great, product was ok
February 7, 2025

My experience with J&P was fantastic process was smooth and easy will do more business

Date of experience: January 28, 2025
Maryland
1 review
0 helpful votes
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Fine experience. Will order again from J&P Cycles. Thumbs up!

Date of experience: February 11, 2025
Ohio
1 review
0 helpful votes
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Love J&P
February 7, 2025

The Stockton tire pump is a fantastic thing, online experience was easy as pie

Date of experience: January 28, 2025
Georgia
1 review
0 helpful votes
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Great
February 7, 2025

Products arrived very fast exactly what I ordered. Awesome.

Date of experience: January 8, 2025
Kentucky
1 review
0 helpful votes
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Experience was great easy to order and fast shipping I'm so glad.

Date of experience: January 28, 2025
Pennsylvania
1 review
0 helpful votes
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The highway pegs fit just right on the 2002 Goldwing. I'm looking forward to giving them a test ride.

Date of experience: January 28, 2025