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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,861
quality
23,450
This company responds to reviews on average within 5 days

Instant Feedback

72,792 reviews

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Michigan
1 review
0 helpful votes
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Cobra true 2 into 2 headers
March 17, 2025

Nice and easy! Ordering was a breeze and it took no time at all to receive them. Everything was there and installation was good.

Date of experience: March 18, 2025
Vermont
1 review
0 helpful votes
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In Stock
March 17, 2025
Updated review

The parts I needed were in stock and at a good price...

Date of experience: March 16, 2025

The part I needed was in stock
March 15, 2025
Previous review

The part I needed was in stock

Date of experience: March 5, 2025
Canada
1 review
0 helpful votes
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Customer experiance
March 17, 2025

Able to navigate parts easy, customer support was easily answered and understood the goal of what l was going for on custom build. Little disappointed on fenders as the steel used is much thinner than previous years and does not stand up to non rubber mounted engines (vibration from earlier harley models) would rather pay more for a better quality fender than having to replace and repaint new one

Date of experience: March 7, 2025
Nebraska
2 reviews
0 helpful votes
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I have ran into shipping problems several timea in the past few months. The problems usually are FedEx related. Let me know when you stop using FedEx and I will renew my membership and continue doing business. Until then, I will purchase parts for my business elsewhere.

Date of experience: March 7, 2025
Illinois
1 review
0 helpful votes
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Excelente
March 17, 2025

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Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Quality
March 17, 2025

Quality parts, great selection, decent. Price, quick shipping.

Date of experience: March 20, 2025
California
1 review
0 helpful votes
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Great service
March 17, 2025

Package well delivered on top and in good condition why does it have to be so long

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Fast, easy, helpful
March 17, 2025

Chatted with a rep. She sent me a link to the right part, she made the order and sent a link for me to pay. I got the package a few days later. Easy. That's the show.

Date of experience: March 6, 2025
Illinois
1 review
0 helpful votes
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Ok
March 17, 2025

Got what I ordered and on time got what I ordered got what I ordered on time got what I ordered on time got what I ordered on time

Date of experience: March 6, 2025
Canada
1 review
0 helpful votes
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Great experience!
March 17, 2025

Bought a throttle assembly ordering g and receiving was fast and easy. Product is pretty cheap but will work for my application!

Date of experience: March 6, 2025
Massachusetts
1 review
0 helpful votes
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Great customer service!
March 17, 2025

I had questions, the little text help box answered my questions quickly and accurately.

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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Prompt!
March 16, 2025

Quickly shipped and received my order. Product was exactly as described 👌

Date of experience: March 6, 2025
Texas
2 reviews
0 helpful votes
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Great selection! K&N air filter, Drag-specialties seat and Cobra rpt slip on's.

Date of experience: March 17, 2025
South Carolina
1 review
0 helpful votes
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Easy and painless
March 16, 2025

Easy to find my part by my specific motorcycle. The part fit flawlessly and got me back up and running.

Date of experience: March 9, 2025
Mississippi
1 review
0 helpful votes
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Find the exact product you want and simply click on it and get it in a couple days with membership. What is there no to like?

Date of experience: March 6, 2025
Minnesota
1 review
0 helpful votes
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Great!
March 16, 2025

Quick and as described! They arrive before I thought they would, and everything was in good shape

Date of experience: March 6, 2025
Florida
1 review
0 helpful votes
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Quick and easy, good experience during the purchase and after. The product came packaged nicely. The only issue I had there was an additional o-ring that I didn't need for the primary oil. It had a plug that didn't take an o-ring.

Date of experience: March 21, 2025
New York
1 review
0 helpful votes
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Parts did not fit.
March 16, 2025
Updated review

These wear rings were supposed to fit my 2000 ultra classic but did not.

Date of experience: March 6, 2025

Everything has arrived in a timely manner and and the...
March 26, 2024
Previous review

Everything has arrived in a timely manner and and the fitment has been as stated in the item descriptions.

Date of experience: March 16, 2024
Michigan
1 review
0 helpful votes
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Great company
March 16, 2025

I have been doing business with this company for several years and never been disappointed.

Date of experience: March 17, 2025
Illinois
1 review
0 helpful votes
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Compensator
March 16, 2025
Updated review

The packaging was nice and it came on time.
Parts look good and i will be installing it soon

Date of experience: March 6, 2025

Just picked up my order
August 24, 2024
Previous review

It was good so far. I just got my order so its a tad bit early to give an accurate review

Date of experience: August 14, 2024