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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,703
This company responds to reviews on average within 5 days

Instant Feedback

73,577 reviews

We monitor reviews for authenticity

Montana
1 review
0 helpful votes
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I don't shop anywhere else
July 22, 2025

It was fast and easy and I got what I ordered. I've used customer service in the past on different orders and they've always been fast and courteous. I always prefer the face-to-face of the store in Sturgis but when that is not a possibility, ordering is a breeze.

Date of experience: July 12, 2025
Illinois
1 review
0 helpful votes
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You list the part as fitting however that is incorrect JMP's website is not correct I called the manufacturer. Then I had to spend $10 to FedEx ship back to you the RMA and I haven't heard anything since. Not satisfied

Date of experience: July 1, 2025
Kimberly E. — J&P Cycles Rep
9 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

Alabama
1 review
0 helpful votes
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Awesome service
July 22, 2025
Updated review

Best place to order parts, great pricing and shipping. My #1 go to

Date of experience: July 12, 2025

Jo always has what i need, fair priced and fast delivery
July 8, 2025
Previous review

Jo always has what i need, fair priced and fast delivery. My go to 100% of the time

Date of experience: June 28, 2025
Florida
2 reviews
0 helpful votes
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My first order with J&P Cycles!
July 22, 2025

This was my 1st order with J&P! You were recommended by my brother-in -law and you did great. Great service; answer my questions and great price.

Date of experience: July 7, 2025
Massachusetts
1 review
0 helpful votes
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Fast shipping
July 22, 2025

Great price. Fast shipping. THE MICHELIN ROAD 6's i needed were sold out or had a shipping date too far out on all other websites. Except j&p cycles. Good price and fast shipping. Absolutely no complaints

Date of experience: July 12, 2025
New York
1 review
0 helpful votes
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Shipping was slow
July 22, 2025

Shipping was slow and the delivery dates moved around. The products are great.

Date of experience: July 12, 2025
New York
1 review
0 helpful votes
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Always great
July 22, 2025

Parts are accurate and come fast! Website explanations are always accurate.

Date of experience: July 12, 2025
Virginia
1 review
0 helpful votes
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Very good company to do business with.
July 22, 2025
Updated review

Always have a good products and supply of parts. Quick and easy to order and receive in timely manner. Will continue to do business with.

Date of experience: July 12, 2025

Quick and easy shopping
July 11, 2025
Previous review

Quick and easy shopping.

Date of experience: July 1, 2025
Florida
1 review
0 helpful votes
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Quick shipping, great service, as usual!
July 22, 2025
Updated review

Ordered online as usual. Confirmation came immediately. Shipping was as scheduled but delivery was delayed by one day from original scheduled delivery. Looks like it was a FedEx issue, but no explanation was provided. Not a big deal for me and wasn't a J&P problem. J&P continues to be my go to for parts for my bikes. Thanks!

Date of experience: July 1, 2025

RPM is Great!
July 10, 2025
Previous review

RPM is Great!

Date of experience: June 30, 2025
Michigan
1 review
0 helpful votes
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Exactly what I ordered
July 22, 2025
Updated review

Easy to order. Product was in stock and met my need. Pleased with the purchase.

Date of experience: June 28, 2025

Found what I needed quickly
July 8, 2025
Previous review

Found what I needed quickly.

Date of experience: June 28, 2025
California
1 review
0 helpful votes
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Great Fast Service
July 22, 2025

I've ordered with this company for a while never had any issues parts are exactly what you order and always fit my bike. Knowing if something is going to work on my bike before I buy is a huge benefit.

Date of experience: July 12, 2025
Rhode Island
1 review
0 helpful votes
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*
July 22, 2025
Updated review

Great experience as usual. Had the parts that I needed at a reasonable price. Prompt shipping and delivery.

Date of experience: July 12, 2025

J&P cycles makes it easier for me to stay in the wind...
July 8, 2025
Previous review

J&P cycles makes it easier for me to stay in the wind.

Date of experience: June 27, 2025
Virginia
1 review
0 helpful votes
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Kenwood hd upgrade
July 22, 2025
Updated review

Best bang for the buck on a entry level upgrade. Loud and clear above the suggested speed limit

Date of experience: July 12, 2025

Quik and fast service
July 11, 2025
Previous review

Quik and fast service

Date of experience: July 1, 2025
New York
1 review
0 helpful votes
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Great
July 22, 2025

Easy to find what u need and good quality parts with a good website easy to navigate

Date of experience: July 12, 2025
Virginia
1 review
0 helpful votes
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Fit my Evo primary perfectly, stopped the leak from the one that was warped and I'm on the road again, very pleased with the timing of arrival and price was good. So in short, yes, I am very happy with the part I purchased

Date of experience: July 12, 2025
Ohio
1 review
0 helpful votes
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Inner tube
July 22, 2025

Great wen site, easy to navigate and fide parts for specific bike. I have been using JP for years. 1972 iron head. 1983 shovel and 99 evo all with parts sourced from JP.
Thank you!

Date of experience: July 12, 2025
New York
1 review
0 helpful votes
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Stop emailing me!
July 22, 2025

Stop sending so many emails! Too many follow ups!...

Date of experience: July 12, 2025
California
1 review
0 helpful votes
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Last resort
July 22, 2025

I tried shopping else where for my stator, but you guys were the only ones who had it available. But with that being said the stator has been installed for servals days now and I'm happy with the results

Date of experience: July 12, 2025
Illinois
1 review
0 helpful votes
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Got what I needed in a timely manner.
July 22, 2025
Updated review

Todd was a great person to talk too, he knew his business and did it in a timely manner.

Date of experience: July 12, 2025

Todd is a SUPER GUY...
July 10, 2025
Previous review

Todd is a SUPER GUY...

Date of experience: June 30, 2025
Missouri
1 review
0 helpful votes
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Only 1 issue in 100+ items and shipping was fast
July 22, 2025
Updated review

Im always happy except one time they had the wrong tank listed for my specific bike. Other than that, they have been great, and that was a minor mistake and nobody is perfect. Shipping always made it quick.

Date of experience: July 12, 2025

Always great
July 12, 2025
Previous review

Always great

Date of experience: July 1, 2025