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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,894
quality
23,799
This company responds to reviews on average within 5 days

Instant Feedback

73,846 reviews

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Maine
1 review
0 helpful votes
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Received as promised, I just like to talk to people not text.hard to find

Date of experience: July 17, 2025
California
1 review
0 helpful votes
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Amazing
July 27, 2025

If you already know what you want to purchase come then the site is quite efficient. However if you need to shop and look at choices and this place has quite a few. Then shopping online like I did is it really time consuming. You know as opposed to going into a showroom. Other than that you know the selection it's good first time customer discount was offered quite happy with the quality of the parts I bought overall I think they're expensive. But as I learned here in the last few days they do open box and closeouts and all sorts of things that I give you better discounts.

Date of experience: July 17, 2025
Maine
1 review
0 helpful votes
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Great Product
July 27, 2025

No Issues, Customer Service is great also! Thank you very much!

Date of experience: July 17, 2025
Alabama
1 review
0 helpful votes
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DRZ400 Break pads
July 27, 2025

Easy to find product on website.
Fair price.
Good selection.

Date of experience: July 17, 2025
Illinois
1 review
0 helpful votes
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Came ahead of delivery est.
July 27, 2025

Was just what I was looking for. Fit perfectly and looks good.

Date of experience: July 17, 2025
Connecticut
1 review
0 helpful votes
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It wasn't horrible
July 27, 2025

Everything came in, in a timely manner. Just wish the bottle of transmission fluid wasn't leaking. I was able to salvage 85%. Not sure I'm going to order any liquid products in the future.

Date of experience: July 17, 2025
Texas
2 reviews
0 helpful votes
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Viking bags for Yamaha Bolt
July 27, 2025

Delivery was prompt and packaged to insure there was no damage.
Installation was a breeze. The bags are not too large but will serve my needs.
Quality of this bag set is excellent.

Date of experience: July 17, 2025
New York
2 reviews
0 helpful votes
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Great Shopping Experience
July 27, 2025

Easy to navigate web store and find the right parts for my motorcycle. Items shipped quickly and arrived in damaged.

Date of experience: July 17, 2025
Idaho
1 review
0 helpful votes
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Did not fit
July 27, 2025

Item was advertised as a "fit" for my stock original motorcycle. It would not fit without modifying both the item and the motorcycle. Even then I had to pay to return it.

Date of experience: July 17, 2025
Kimberly E. — J&P Cycles Rep
9 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
đź“§ Email: [email protected]
📞 Call: 800-318-4823
đź’¬ Live Chat: jpcycles.com
We're here to help!

Georgia
1 review
0 helpful votes
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Quick response
July 27, 2025

I ordered a tire for gl1800. J&P had tire in stock. After a few days, i had my tire an soon mounted it on bike 🏍. Thanks j&p for always on time.

Date of experience: July 17, 2025
North Carolina
1 review
0 helpful votes
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Like always
July 27, 2025
Updated review

As like all my J&P orders everything fits and functions flawlessly.

Date of experience: July 17, 2025

As I always purchasing from J&P cycles
July 13, 2025
Previous review

As I always purchasing from J&P cycles. There website has never been easier, smooth transaction, always fast shipping and some of the best customer service.

Date of experience: July 3, 2025
Tennessee
1 review
0 helpful votes
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7" Halo
July 27, 2025

From looking up the light, ordering, shipping & tracking, arrival and installation, it was a breeze. Very satisfies with the entire experience and will definitely purchase from company again. Ken

Date of experience: July 17, 2025
Washington
1 review
0 helpful votes
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Fast replacement
July 27, 2025
Updated review

Fast shipping and easy to navigate website makes it easy to get what you need.

Date of experience: July 17, 2025

As described
June 25, 2025
Previous review

Exactly as described. Shipping took a bit longer than expected but it got here in a reasonable amount of time.

Date of experience: June 15, 2025
Illinois
1 review
0 helpful votes
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Not the right part
July 27, 2025

The part that said was for my bike was not the correct part. The right part was not near as large.

Date of experience: July 17, 2025
Virginia
1 review
0 helpful votes
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Saddlemen Seat Locking Device
July 27, 2025
Updated review

Easy - click, click, click, done! I have always received excellent service when shopping with J&P Cycles.

Date of experience: July 17, 2025

Quick and easy
July 16, 2025
Previous review

Quick and easy.

Date of experience: July 6, 2025
New York
1 review
0 helpful votes
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Fair Prices Fast Delivery
July 27, 2025

Easy order, fair competitive prices, super fast delivery.

Date of experience: July 17, 2025
Ohio
1 review
0 helpful votes
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Exact and Fast
July 27, 2025

Ordered a tire and it came quick. Easy to find on the website and as described

Date of experience: July 17, 2025
Pennsylvania
1 review
0 helpful votes
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As usual
July 27, 2025
Updated review

J&P had what I needed for my 79 Shovel, as usual. It came fast and in good shape, as usual. I can't tell people they will be satisfied with J&P but I AM and I will order more stuff from these folks. I have a 78 swap meet special still sitting in the shed, and it's next.

Date of experience: July 17, 2025

I've been a customer for a long time...
July 12, 2025
Previous review

I've been a customer for a long time... I've never had a problem with this web service or with J&P folks.

Date of experience: July 2, 2025
Missouri
1 review
0 helpful votes
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Risers
July 27, 2025

I was looking for 2 inch risers to fit my bike. Your assortment was great, I had a hard time deciding which ones to get. The ones I ordered worked perfectly. I won't shop for accessories any where else!

Date of experience: July 16, 2025
North Carolina
1 review
0 helpful votes
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Best place to buy bike parts
July 27, 2025

Fantastic amount of parts in-stock and ease of purchasing.
Fast shipping

Date of experience: July 16, 2025