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Joy Shoetique

3.6

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Joy Shoetique Reviews Summary

The company enjoys a mixed reputation, with many customers praising the quality, comfort, and variety of products offered, particularly in footwear and clothing. Positive experiences often highlight fast delivery and reasonable pricing, contributing to overall customer satisfaction. However, concerns regarding long shipping times, difficulties with returns, and inconsistent product quality persist. Some customers have reported challenges in reaching customer service and discrepancies between advertised and received items. While many express loyalty and a willingness to repurchase, a notable segment remains wary due to negative experiences, indicating a need for improved communication and service consistency.

This summary is generated by AI, based on text from customer reviews

value
44
shipping
44
quality
66

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804 reviews

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California
1 review
2 helpful votes
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So Happy!
March 21, 2019

These shoes are very beautiful and very suitable for me. I would recommend it to other friends to buy.

Date of experience: March 20, 2019
France
4 reviews
5 helpful votes
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Quick
March 21, 2019

What I love about this store is the wide selection of hip products that they carry at good prices. They ship quickly and every time that I have had an issue, their customer support has been quick to fix the issue!

Date of experience: March 20, 2019
California
1 review
1 helpful vote
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Real good quality shoes at affordable prices. I am really pleased with my purchase. The quality and workmanship are excellant, Trustworthy.

Date of experience: March 20, 2019
California
1 review
1 helpful vote
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I am flabbergasted at how many negative reviews are on here! Ive ordered twice, and twice i have been satisfied! The heels/Boots fit true to size and are well made. The material feels quality and i love their designs. Even the packaging is better than most popular online shoe retailers. I ordered on a thursday using the standard delivery option, and my boots arrived the next day! 5 stars from me.

Date of experience: March 20, 2019
China
1 review
1 helpful vote
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Recommended purchase
March 21, 2019

I love the clothes that they sale. I always buy and will buy more and shoes.
Love this clothing store.

Date of experience: March 19, 2019
California
1 review
1 helpful vote
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Like it
March 19, 2019

I love everything about this pair sandals. It is stylish and sexy. It can be dressed up or down and it fits perfectly.

Date of experience: March 19, 2019
California
1 review
13 helpful votes
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Shoes company! Great!
March 13, 2019

Shoes are great quality especially for the price. Their Instagram is a wonderful tool for choosing new styles. I recently order a few pairs and had to return 2 of them as they were far too big, but I did order the same shoes again in a smaller size as They were beautiful. I have been staying in the USA and received and returned them from there. Shipping to USA was very fast. Returning them unfortunately was expensive and I encounter some issues with the parcel being accepted back, but they responded in a timely matter and the problem was eventually resolved. I will continue to shop with it as I love the styles even though I know returning them isn't cost effective. I just hope their shoes stay true to size so I don't have to! Thank you for your customer service and help.

Date of experience: March 13, 2019
California
1 review
1 helpful vote
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Beautiful shoes
March 13, 2019

The great client service. It is fast, easy and reliable. Great costumer service. The quality of their product is superb and professionalism unmatched.

Date of experience: March 12, 2019
California
1 review
1 helpful vote
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I love both of the pieces I bought but when they arrived it was a big for me, contact customer service and they did were fast in responding and also gave me multiple options on how to make my experience better. I am extremely satisfy and for sure will be buying more from them in the future

Date of experience: March 12, 2019
China
2 reviews
15 helpful votes
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I came across joyshoetique while watching youtube videos. I saw many good comments about the website, so I went to check it out for myself! The website was very easy to go through and navigate. When I ordered the first time, it sweaters! It came in less than three weeks and the quality was amazing! I got many compliments on it! The second time I bought my teddy coat which is one of my favorite items I ever bought and it even got delivered to me faster (one and a half week)! You get great items for low prices: what a steal!

Date of experience: March 12, 2019
China
1 review
1 helpful vote
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So strange.
March 12, 2019

So strange. I ordered two dresses from this site last year and my only negative was the long wait- a month. I have worn them more than once, they are good quality and everyone loves/compliments them on me.

Date of experience: March 11, 2019
California
1 review
1 helpful vote
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Love it
March 10, 2019

Overall a wonderful experience with this company. The transaction was seamless. And I would definitely keep coming back :)

Date of experience: March 9, 2019
California
1 review
0 helpful votes
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Great price
March 10, 2019

No problem with them or their products with great prices. Everything arrived in the promised time and well protected. I really love this site and highly recommend it!

Date of experience: March 9, 2019
China
1 review
1 helpful vote
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Joy shoetique is a very good website I have ever seen. I have shopped on it for many times. Every time it always give me some surprise. This time, I bought two jeans. Both of them fit me very well. They are not only very comfortable but also very cheap.it helped me save a lot money.

Date of experience: March 8, 2019
China
1 review
1 helpful vote
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Good job
March 10, 2019

Absolutely beautiful and unique. There is no where else you can find items like this! Customer service is also excellent.

Date of experience: March 8, 2019
China
1 review
2 helpful votes
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I love it so much! The clothes are perfect and fits very well. Great experience with the site. I will shop here again. Fast delivery

Date of experience: March 8, 2019
China
2 reviews
6 helpful votes
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Excellent
March 9, 2019

Excellent range of quality products, great prices and delivery options. Real love this website! Great customer service.

Date of experience: March 7, 2019
Singapore
1 review
1 helpful vote
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It's my first time using Joyshoetique, but it was a pleasant experience all round, even when there was a hiccup with my order (a shipping mixup). Customer service was great; Very proffessional and polite, and my problem was resolved in a matter of minutes, with zero fuss. Quality, stress free service, Thank you! Looking forward to my new clothe!

Date of experience: March 7, 2019
California
1 review
1 helpful vote
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Always buy good looking shoes here, and at very low prices.The new speed on the goods is also very fast.

Date of experience: March 7, 2019
China
1 review
1 helpful vote
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Nice
March 5, 2019

Very nice pair of shoes. The service was efficient and arrived promptly. Would recommend to others for this purchase.

Date of experience: March 5, 2019