Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a mixed reputation, with many customers praising the quality, comfort, and variety of products offered, particularly in footwear and clothing. Positive experiences often highlight fast delivery and reasonable pricing, contributing to overall customer satisfaction. However, concerns regarding long shipping times, difficulties with returns, and inconsistent product quality persist. Some customers have reported challenges in reaching customer service and discrepancies between advertised and received items. While many express loyalty and a willingness to repurchase, a notable segment remains wary due to negative experiences, indicating a need for improved communication and service consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love everything I get from Joyshoetique it's always amazing! All of them are super well made and extremely comfortable.
When I saw the promotion, I just wanted to have a try, but the result was unexpectedly good, which gave me a surprise. I will continue to pay attention to it in the future, and the service and logistics are very good
Joyshoetique has great products. However, should you have a problem, their customer service is fast and fair. These shoes arrived damaged and they quickly gave me a refund.
The quality of the items offered is very good, the price is fairly fair with the products offered, and even the discounts given are great.
Might have to exchange for a size UK 35, I'm a size US 6 usually but maybe because of the chunky style they might run a little bigger. But love them! Super trendy for the fraction of the price!
Great quality shoes for so cheap! I had low expectations for the because of how cheap they were but they turned out to be super cute and good quality. Joyshoetique is worth every penny!
The customer service is great. Last month my order didn't arrive (it got lost in the mail) and customer service sent my order again with expedite shipping for free. The shoes are great quality as well. I was not disappointed.
I would use this company again. Shoes didn't fit. Had to return them unfortunately. I rated 4 stars because the ordering and returns service were quick and good.
My significant other ordered me a pair of boots at the end of february, it is now the end of March and I still have not received the product. Whatever system they're using stopped tracking as of March 4th. I keep reaching out and have not heard anything.
I bought a blouse from Joyshoetique, I like the way it looked on me, it was very pretty and well-made. I also logged into my order which was simple andgave access to customer services.
I'm highly recommended that it's awesome site, because my wife ordered 2 pairs of shoes and they all look really so much nice, the shipping was really extra fast and my wife was satisfied with the products. My wife choose the sizes right for here, and she was happy, so I also happy. I'm again telling you everybody that it's awesome site.
Great customer service, great product selection, great tack shop! I'd definitely buy from them again soon.
Cool color, great fitting, feels light and breezy. Love it! Perfect and comfortable. Fits perfect and material is pretty good. Exactly same as shown in the pic. Happy customer
First experience of online shopping and everything on the site is very pretty, the fabric do have good quality. In almost every post there are a lot of reviews, and that helps a lot. I can`t tell a lot about shipping but is standard, but out of that everything is good.
Everything was good. No problem in ordering my product. My package came to earlier than I expected it as it is an oversea shipping I found when it arrives. Thanks so much!.
I bought several pairs from this store, great quality, great price and great shipping time. Very happy with my purchases and will be purchasing items again
Answer: You will probably never get them. I also ordered shoes (over two months ago). The shoes never arrived.
Answer: One month! It takes 28 days minimum, possibly a week dinner if paid extra for express shipping. Still, the fastest you will receive order is 3 weeks
Answer: They may never arrive. Do not take the risk. I ordered shoes over two months ago. The package was never delivered to the postal office.
Answer: Go way up. Bought a large and it could fit a tiny 6 year old

