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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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California
2 reviews
0 helpful votes
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Best shopping experience ever
August 7, 2017

JOMASHOP is probably the best online shopping g experience I've ever had considering tthe time saved staying home shopping vise driving to a mall and waste time. They have more and greater selections than what the store has to offer and you don't have to be intimidated. Getting judged by sales rep what items you have to looked at. Not like JOMASHOP you can look up an item the cost 35 -100k with ease. I love this site and I can access iit day or night at anytime. The best part of it, they always have great deals no matter what your looking for. I have recommended itt to all my friends in the US and abroad and most them love it... Thanks JOMASHOP for the Best shopping experience ever!...

Date of experience: August 7, 2017
KR
1 review
0 helpful votes
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Good watch
August 7, 2017

Good watch veryvery hansome!
My first watch
Look for watch end find it!
Very very quality good
Small size! One top watch please

Date of experience: August 7, 2017
New York
1 review
0 helpful votes
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Highly Recommend
August 7, 2017

Item exactly as described. Brand new. Great quality, great pricing and fast shipping! Will absolutely buy from again, especially when buying a high end watch that retails at over $5,000.

Date of experience: August 7, 2017
California
1 review
0 helpful votes
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It was as good as I could have hoped shopping at JomaShop. Recommended to friends and enthusiasts! I don't know where else I'll be shopping anymore, they have it all!

Date of experience: August 6, 2017
Argentina
1 review
0 helpful votes
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Excelente
August 6, 2017

Very beautiful watch! The shipping was really fast! Thanks for everything! I recommend to all the people that want a watch!

Date of experience: August 6, 2017
TW
1 review
0 helpful votes
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Great service and Rapid delivery!
August 6, 2017

Highly recommended!
«:: :P: ::» «::: E:::» «::: R:::» «::: F:::» «::: E:::» «::: C:::» «::: T:::»
F ***** I ***** V ***** E ***** S ***** T ***** A ***** R ***** S
-: ¦:-:*'"*:.-: ¦:-FABULOUS -: ¦:- HIGHLY RECOMMEND -: ¦:-:*'"*:.-: ¦:-

Date of experience: August 5, 2017
Virginia
1 review
0 helpful votes
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Best Service
August 5, 2017

I must say that the service was exceptional and timely. My girlfriend will be super happy when she receives her birthday gift.

Date of experience: August 5, 2017
Mississippi
1 review
0 helpful votes
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Awesome
August 5, 2017

This company makes it convenient and easy to shop with them. You can purchase an item and pay on month to month basis and still receive your items.

Date of experience: August 5, 2017
Australia
1 review
0 helpful votes
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I enjoyed the brrowsing and getting special deals...

What really annoyed me was when customs held the watch up in australia and demanded 400$ there was no explanation.

I mean why attach the real value of the watch in the package when we have the reciept in email format...

Really annoying to hand over 400$ for no reason when this could have easily been avoided.

Going forward you need to ship luxury goods and look after your customers by not disclosing the cost of goods to customs.

I would rather give my money to you guys than customs in australia.

M*******

Date of experience: August 4, 2017
Georgia
1 review
0 helpful votes
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Great experience
August 5, 2017

Great experience I think that jomashop went above and beyond yet again. Made my buying experience pleasurable

Date of experience: August 4, 2017
Maryland
1 review
0 helpful votes
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Great Watch
August 4, 2017

Jomashop provides a best service: sell great watch with very reasonable price, shipping is super fast and professional.

Date of experience: August 4, 2017
Florida
1 review
0 helpful votes
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Good
August 4, 2017

They're good, but the delivery took long. I called a few times and I heard different stories and then I was fonamlt able to have someone send of the package.

Date of experience: August 4, 2017
Michigan
1 review
0 helpful votes
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Great Gift
August 4, 2017

The watch was a birthday gift for my grandson. He was truly pleased to receive it. Looked very nice on his wrist. Price was excellent.

Date of experience: August 4, 2017
Arizona
1 review
0 helpful votes
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Flawless deal!
August 4, 2017

Incredible selection! Great deals! Super fast delivery! I couldn't be happier with my purchase! I'll definitely be back!

Date of experience: August 4, 2017
Canada
1 review
0 helpful votes
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Satisfied Customer
August 4, 2017

My watch arrived fast. Looks great and was purchased for much less than other retailers. I will definitely buy from jomashop again

Date of experience: August 4, 2017
Georgia
1 review
0 helpful votes
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Excellent
August 4, 2017

My husband loved the diesel watch I bought him. Great quality, pricing, and shipping was fast! I will definitely order again in the future!

Date of experience: August 4, 2017
California
2 reviews
0 helpful votes
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Selling non working watches
August 4, 2017

Bought a water proof watch that had a dead battery but wantee to use for an upcoming river rafting trip. Customer service offered a return / exchange that would take a few weeks to process or only $9.00 reimbursement to change the battery which covers less than 1/4 for the battery and seal and labor charge.

Date of experience: August 4, 2017
Florida
2 reviews
0 helpful votes
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13 days waiting for my $3450 omega, when i paid for 2 days delivery after many called to CSR received many many lied about the order status now they toldme was out of stock and they are waiting for more watches, autorities need to do something with companies like this one sacmming people online.

Date of experience: August 3, 2017
Hawaii
1 review
1 helpful vote
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I like it
August 3, 2017

I bought it for my boyfriend, he like it very much. I seems perfect, very fashion. The time is ok, and can be used for a long time, no battery need.

Date of experience: August 3, 2017
Florida
1 review
0 helpful votes
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Great products!
August 3, 2017

I've ordered multiple items from Joma Shop and they've all been great! In perfect condition and exactly as I hoped! Order number M*******

Date of experience: August 3, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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