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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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M*******
It's always a great experience shopping at jomashop. This is not my first time purchased watches here and won't be my last. I will look forward to buy more products off the website.
I was purchased a watches from jomashop. Very fast delivery, very good quality, I was so surprised. Will buy alot more from joma. Thank you.
M*******
I liked the wide range of selection and great deals on all the luxury watches. I would recommend to buy from jomashop as this is my new favorite place to shop.
The images and description were exactly as described. The Tissot sport watch I purchased is perfect. Couldn't be happier with the service and quality of the product. Shipping was quick too.
Don't waste your money. They sell defective products and then when called out on it won't get you your money back. Worst. Company. Ever.
It was very easy to find the watch I was looking for. It took me 5 min to make the purchase and so far everything is OK with the watch.
Product was perfect as it stated on the website and the customer service is very good and also the shipping services are very fast and secure
Always received ordered products as advertised and on time delivery. Excellent quality and prices are the lowest around. The best.
Purchased a Montblanc pen at a price significantly less than I could find anywhere else. Showed up fast and included everything I'd expect had I bought it from the boutique. Will buy again! M*******
I collect watches and reluctantly purchased a Panarai
On line with Jomashop.
I was Blowen away as to the service the price and the people!
I highly recommend Jomashop for your watch dreams!
RWL
I have bought different watches & a wallet. Excellent quality, great delivery time, I have never had issues with anything, I will continue buying from Jomashop for sure.
I bought Victorinox ******* watch in S. Korea.
I got this through freight forwarder.
Checkout was very easy and shipping was very fast.
Price was the cheapest in the world.
I satisfied with this product and Jomashop.
If i buy something. I'll use Jomashop again.
Thx:)
#M*******
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Best experience buying a watches! High quality with this products. I liked this support and assistance team. Congratulations for a jomashop.
I was very satisfied with my purchase with Jomashop. I received a beautiful watch in perfect condition and will definitely buy my next watch from them.
M*******. The watch that I buy is awesome and the price is good. I recommended to buy in Jomashop; and I very proud to make business to this company.
M*******- I have purchased no less than 10-12 watches from jomsahop. Bought my first watch in 2008 and the recent one just 2 months ago. Never faced any problem whatsoever. You can trust them for genuine products
My experience with Joma Shop was great. They have many options including designer brands, ordering was easy and they were delivered within a week! I love my new Ray Ban sunglasses and can't wait to purchase more from Joma Shop!
I bought some watches in here and I feel very satisfied with the genuine products so I will buy more products. Thanks
The watch was beautiful! My husband loved it. The buying proccess was good and the watch shipped in a timely manmer. My only problem was the reply time when i had a question. But the product itself was perfect
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

