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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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Excellent items,, awesome prices for the watches,, below the going prices of some very high end brands at stores, boutiques,,& watch houses.
Once you have created an account and selected the watch you are wanting to purchase everything is smooth sailing after. Jomashop is really a great company that offers designer watch for a fraction of the retail cost but the value of their product is the same b/c the products are REAL!
I've been purchasing from Jomashop since 2007/2008 and it's been a great pleasure working with them. These guys have the best prices and awesome quality watches and jewelry.
Thank you.
This was the second watch I bought from Joma Shop. Very satisfied. Great prices and nice selection. Will do business with again. M*******
Very good about quality, but when i order edox watch, i must waiting 2 months. After that, you tell me this one is out of stock and refund for me. Such a long long time to buy
I had gotten a Michael Kors watch from JomaShop for my mom's birthday and they did an excellent job with the packaging and delivery. The watch looks amazing and my mom loved it!
I was a little apprehensive spending so much money on a website that I had not really heard of before, but it was recommended by a friend, and the watch got to my house no problem. No complaints.
Everything from my shopping experience, all the way to delivery went so smooth. Thanks for providing such a great experience and customer support.
Love Joma! Great selection, great prices, they are amazing digitally, and ship fast and safely. They're my go-to for watches... and I buy a ton of watches!
Very happy whit my product, I buy and recibe all as they say, my next purchase always be in jomashop
Extremely pleased with the watch we ordered! It came very quickly and my husband gets so many compliments on it. Will definitely order again from JomaShop.
It was a a good 1st time experience. The lense had some mix color, but beside everything is ok. It was a gift i purchased it for my wife. Wish price was little cheaper.
Excellent, had the jewelry I wanted, great prices, and great website, plus fast service. Will use them again and again!
Received Ray Bans aviators with a defect in lens. Joma offered a credit upon return and evaluation, Could not offer a replacement guarantee due to item potentially not being in stock. Wife decided to live with defect but not cool for a nearly $100 pair of shades.
Cheap product. Broke quickly. I tried to use their app and there are so many popups. I tried to call customer service. Was hung up on 3 times before starting the convo
Good experience in this website
And I have a good watch fast delivery I get my watch in 2days :) I pay more for that
Watch is taking a long time to process and has not shipped out. Can be very frustrating. Overall good prices but have had bad experiences with quality control.
The web site is well designed and it is easy to find great deals. The products are very detailed with photos. Shipment is very fast. The Prices are more than fair. I will buy from again. Soon!
I bought a Tissot watch for my son's birthday. It is beautiful and keeps perfect time. So glad I bought.
Good site for watches rather than going fancy stores it is best to buy them here. Dont miss them from this site please.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

