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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Maryland
1 review
0 helpful votes
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Review of Jomashop
August 11, 2017

Excellent items,, awesome prices for the watches,, below the going prices of some very high end brands at stores, boutiques,,& watch houses.

Date of experience: August 11, 2017
Virginia
1 review
0 helpful votes
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Purchase Michael kors watch
August 10, 2017

Once you have created an account and selected the watch you are wanting to purchase everything is smooth sailing after. Jomashop is really a great company that offers designer watch for a fraction of the retail cost but the value of their product is the same b/c the products are REAL!

Date of experience: August 10, 2017
Texas
1 review
0 helpful votes
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I've been purchasing from Jomashop since 2007/2008 and it's been a great pleasure working with them. These guys have the best prices and awesome quality watches and jewelry.
Thank you.

Date of experience: August 10, 2017
Florida
1 review
0 helpful votes
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Nice watch
August 10, 2017

This was the second watch I bought from Joma Shop. Very satisfied. Great prices and nice selection. Will do business with again. M*******

Date of experience: August 10, 2017
Viet Nam
1 review
0 helpful votes
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Quality and out of stock
August 10, 2017

Very good about quality, but when i order edox watch, i must waiting 2 months. After that, you tell me this one is out of stock and refund for me. Such a long long time to buy

Date of experience: August 10, 2017
Missouri
1 review
0 helpful votes
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M1636713
August 10, 2017

I had gotten a Michael Kors watch from JomaShop for my mom's birthday and they did an excellent job with the packaging and delivery. The watch looks amazing and my mom loved it!

Date of experience: August 10, 2017
Louisiana
1 review
0 helpful votes
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I was a little apprehensive spending so much money on a website that I had not really heard of before, but it was recommended by a friend, and the watch got to my house no problem. No complaints.

Date of experience: August 10, 2017
Colorado
1 review
0 helpful votes
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Great Experience!
August 10, 2017

Everything from my shopping experience, all the way to delivery went so smooth. Thanks for providing such a great experience and customer support.

Date of experience: August 10, 2017
New Jersey
1 review
0 helpful votes
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Love Joma
August 10, 2017

Love Joma! Great selection, great prices, they are amazing digitally, and ship fast and safely. They're my go-to for watches... and I buy a ton of watches!

Date of experience: August 10, 2017
Ireland
1 review
0 helpful votes
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Excellent sellers
August 10, 2017

Very happy whit my product, I buy and recibe all as they say, my next purchase always be in jomashop

Date of experience: August 10, 2017
Michigan
1 review
0 helpful votes
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Extremely pleased with the watch we ordered! It came very quickly and my husband gets so many compliments on it. Will definitely order again from JomaShop.

Date of experience: August 10, 2017
Bangladesh
1 review
0 helpful votes
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Great Product
August 10, 2017

It was a a good 1st time experience. The lense had some mix color, but beside everything is ok. It was a gift i purchased it for my wife. Wish price was little cheaper.

Date of experience: August 10, 2017
New York
4 reviews
0 helpful votes
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JomaShop Rocks!
August 9, 2017

Excellent, had the jewelry I wanted, great prices, and great website, plus fast service. Will use them again and again!

Date of experience: August 9, 2017
Wisconsin
1 review
0 helpful votes
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Received Ray Bans aviators with a defect in lens. Joma offered a credit upon return and evaluation, Could not offer a replacement guarantee due to item potentially not being in stock. Wife decided to live with defect but not cool for a nearly $100 pair of shades.

Date of experience: August 9, 2017
Minnesota
1 review
0 helpful votes
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M1632842
August 9, 2017

Cheap product. Broke quickly. I tried to use their app and there are so many popups. I tried to call customer service. Was hung up on 3 times before starting the convo

Date of experience: August 9, 2017
Saudi Arabia
1 review
0 helpful votes
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Good
August 9, 2017

Good experience in this website

And I have a good watch fast delivery I get my watch in 2days :) I pay more for that

Date of experience: August 9, 2017
Delaware
1 review
0 helpful votes
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Long processing time
August 9, 2017

Watch is taking a long time to process and has not shipped out. Can be very frustrating. Overall good prices but have had bad experiences with quality control.

Date of experience: August 9, 2017
Israel
1 review
0 helpful votes
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A Top buying experience
August 9, 2017

The web site is well designed and it is easy to find great deals. The products are very detailed with photos. Shipment is very fast. The Prices are more than fair. I will buy from again. Soon!

Date of experience: August 9, 2017
New York
1 review
0 helpful votes
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Quality timepiece
August 9, 2017

I bought a Tissot watch for my son's birthday. It is beautiful and keeps perfect time. So glad I bought.

Date of experience: August 8, 2017
New York
1 review
0 helpful votes
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Good site for watches.
August 8, 2017

Good site for watches rather than going fancy stores it is best to buy them here. Dont miss them from this site please.

Date of experience: August 8, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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