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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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California
1 review
0 helpful votes
Follow Alex L.
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Purchased a Movado on sale. Not only was the price great but product was great. Usually, I get skeptical when prices are this low and think the watch will be a fake or have some sort of quality defect. Instead everything was great and I am a satisfied customer. I will return in the future.

Date of experience: August 3, 2017
Minnesota
1 review
0 helpful votes
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Perfect
August 3, 2017

Great service, very fast shipping. Arrived right on time for Father's Day. He absolutely loved it!

Date of experience: August 3, 2017
Washington
1 review
0 helpful votes
Follow Azra J.
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Go to site for luxury watches
August 3, 2017

Jomashop is an extremely user friendly site. Best prices are available 90% of the time. The shipments were always prompt. The customer service was exceptional in connecting with me in one case when they did not have the stock available. I collect watches and Jomashop is my go to place for all my needs.

Date of experience: August 3, 2017
Viet Nam
1 review
0 helpful votes
Follow GfourGiang T.
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This is the 3rd times I've bought watches at this website, I am very happy with delivery in time and high quality of watches. I recommend and will buy online in the future at jomashop.

Date of experience: August 3, 2017
New York
1 review
0 helpful votes
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Pristine
August 3, 2017

Normally, pictures do the watch a little "too much" justice, but not on jomashop. In this case, the movado watch I purchased was exactly as advertised and was beautiful both in picture and in person! The shipping was fast and hassle-free. The selection is amazing as well, it was hard to just pick one! I would definitely recommend this company to all my friends, and I have!

Date of experience: August 3, 2017
Israel
1 review
0 helpful votes
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5
August 3, 2017

Jomashop was great to deal with. Great customer service and fast shipping. Two key points to stay in business is keeping the customer aware of shipping and communication. Other online businesses should follow the same motto. Again Thanks.

Date of experience: August 3, 2017
Florida
1 review
0 helpful votes
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Great company and products
August 3, 2017

First stop shop for luxury. Fast on delivery and customer service. 100% great purchasing experience and authentic products

Date of experience: August 3, 2017
Viet Nam
1 review
0 helpful votes
Follow DATPHAM H.
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Great products
August 3, 2017

I've bought many products at jomashop.com, watches, sunglasses...
I'm very happy when I receive them. They're very nice.

Date of experience: August 3, 2017
Texas
1 review
0 helpful votes
Follow GEETANJALI U.
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I recently made couple of purchases with Jomashop. At first I was a little skeptical so I only ordered one item, but was truly fascinated by the quality when it arrived. So ended up purchasing more stuffs again. Very happy with my purchase. Will be back soon.

Date of experience: August 2, 2017
Virginia
1 review
0 helpful votes
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Great shopping experience
August 2, 2017

Website is very easy to navigate through and the prices are some of the best I have seen! Would like a estimated shipping date for when you select how fast you want your item shipped.

Date of experience: August 2, 2017
California
1 review
0 helpful votes
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Price are very reasonable
August 2, 2017

I like this site and price is very good and watches are
Nice and I recommend people you buy this web side

Date of experience: August 2, 2017
South Carolina
1 review
0 helpful votes
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LIKE the service & product. Thank u. Great prices also very pleased will use your service again great website

Date of experience: August 2, 2017
New York
1 review
0 helpful votes
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Very reliable and fast!
August 2, 2017

I ordered a Hamilton dress watch as a present and I couldn't be happier with it. It was a fast shipment and the customer support team was helpful with the delivery issues I had.
M*******

Date of experience: August 2, 2017
Kentucky
1 review
0 helpful votes
Follow DIANA P.
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Best site for watches
August 2, 2017

I bought watches on this site at least 3 times and it is impressive, they have the best prices, variety of brands, original products, warranty and shipping.
Last order #M*******

Date of experience: August 2, 2017
Texas
1 review
0 helpful votes
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Fast
August 2, 2017

I have purchased 3 watches from Jomashop, and have had good luck with them.The only thing is with shipping. I wish the shipping was more secure. I mean a signature on receipt upon delivery.

Date of experience: August 2, 2017
Florida
1 review
0 helpful votes
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Love my Tissot
August 2, 2017

I am very pleased with the Tissot I received for my birthday. It is perfect. I had my father-in-law adjust the band by removing some links and now it fits perfectly. It is very easy to wear and fits comfortably. Many thanks,

Date of experience: August 1, 2017
Texas
1 review
0 helpful votes
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Good service
August 1, 2017

I bought on jomashop many times, and I must say I am very happy. I always got them fastly with the cheaper price than other seller.
I highly recommend you buy on jomashop. Plus I did a lot of searching around before buying. Jomashop is selling this watch for the lowest cost you can get. Tax free (except NYC), free shipping. # M*******

Date of experience: August 1, 2017
Pennsylvania
1 review
0 helpful votes
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A great price on my Khaki and delivered in 2 days with excellent communication. Very pleased with the purchase and would buy again.

Date of experience: August 1, 2017
Philippines
1 review
0 helpful votes
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Great Products, Great Price
August 1, 2017

I've shopped about 5 watches from Jomashop now and all of them are great! I couldn't ask for a better online shop! Hope you give us more flash sales soon!

Date of experience: August 1, 2017
Texas
1 review
0 helpful votes
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Amazing
August 1, 2017

Jomashop has the best clothes and the site is super fast. My order# M******* was received quickly. The quality of the clothes is amazing and they always have discounts

Date of experience: August 1, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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