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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Florida
1 review
0 helpful votes
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More then an enjoyable experience
September 29, 2017

Great experience. Great prices. Awesome watches
Fast shipping... awesome customer service.
Super happy overall

Date of experience: September 29, 2017
Illinois
1 review
0 helpful votes
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Great place to shop
September 29, 2017

I have purchased over a dozen watches from JomaShop and I have been 100% satisfied with product quality and prompt service. I strongly recommend them to everyone.

Date of experience: September 29, 2017
Georgia
1 review
0 helpful votes
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Great Price
September 29, 2017

The website is easy to compare the price with other stores or websites even macy's, the prices are great, my order was shipped promptly and the service has been wonderful. I bought some watches for myself and some as gifts, those were awesome and always I check this for finding a good deal. Also, it has a fast delivery service
Thanks, jomashopBest Price.

Date of experience: September 29, 2017
Massachusetts
1 review
0 helpful votes
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Excellent Service
September 29, 2017

I got the item within estimated time to surprise my wife. The quality of the item is upto the mark. Thanks for your service.

Date of experience: September 29, 2017
Canada
1 review
0 helpful votes
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Nightmare
September 29, 2017

I bought a 400 dollar Montblanc pen from jomashop only to have it arrive with a giant scratch down the side of it. No way that could have happened during shipping.
They refused to allow me to return it? Offered $20, then $30, then finally $100. The customer service manager that I talked with got hostile and threatened me. I WILL NEVER BUY FROM THERE AGAIN.

Date of experience: September 29, 2017
Florida
2 reviews
0 helpful votes
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Fast shipping. Good prices
September 29, 2017

Trusted company. All original. Free shipping. Im very happy with service and quality. Will buy again

Date of experience: September 28, 2017
Pennsylvania
2 reviews
0 helpful votes
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Nice watch, not without issues
September 29, 2017

Bought a lovely Victorinox Chrono Classic. Brand new, was not working properly. Watch battery was dead, a new watch. Otherwise very nice.

Date of experience: September 28, 2017
California
1 review
0 helpful votes
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Great Deals
September 28, 2017

I am getting great deals on so many items. All brands are having special deals. So many varieties at same point

Date of experience: September 28, 2017
New York
1 review
0 helpful votes
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I'm the type to scour the internet for hours just to make sure I find the best price. The first time I ordered a watch through Jomashop, I was a little skeptical as to why the prices were so much lower than everywhere else. It turned out not to be a scam which is why I trusted them with my Ray-Ban purchase (M16C3368) recently. I am very pleased with the price I paid and I have been getting non-stop compliments on my sunglasses. You now have a loyal satisfied customer in me.

Date of experience: September 28, 2017
California
1 review
0 helpful votes
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The product was delivered so fast. The watch is good. It is totally woth it with the price I paid for. I am looking to buy another watch with JOMASHOP.

Date of experience: September 28, 2017
Turkiye
1 review
0 helpful votes
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Always good discounts
September 28, 2017

Its a very good site to find very chic watches for a good price. Website is very easy to use. I never miss the chance if there is a good deal. M16C1187

Date of experience: September 28, 2017
California
1 review
0 helpful votes
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Excellent
September 28, 2017

Fast, quality service. My product was excellent. I truly enjoyed my watch. The shipping was great and the quality was great

Date of experience: September 28, 2017
New York
1 review
0 helpful votes
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Not happy with CS. (Order: M16C3616)
September 28, 2017

I always buy watches from Jomashop.com. This time the box came crushed and the lady would not help me with either a replacement or a break. There was an order that I had place before few hours and requested her to send an extra box with that order but she refused. I purchased 3/4 watches as gifts for my cousins back in INDIA and the crushed box did not leave a good taste.
Also I requested to get the discount on the flyer since the amount had reached with two different order placed with few days she disagreed. Anand

Date of experience: September 28, 2017
Peru
1 review
0 helpful votes
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EXCELLENT SERVICE
September 28, 2017

I NEVER HAD BOUGHT IN YOUR STORE BUT THE EXPERIENCE I HAVE BEEN BUYING HAVE SURPRISE ME FOR THE SPEED OF SHIPPING AND EXCELLENT PRODUCTS

Date of experience: September 28, 2017
Viet Nam
1 review
0 helpful votes
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High quality!
September 28, 2017

The product with high quality. Customer services always support me when I need. The time shipping is fast.

Date of experience: September 28, 2017
Brazil
1 review
0 helpful votes
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Simple, fast
September 28, 2017

Good product with quick shipping in a Nice Package. My parents Just loved the gift.
O bought a Baume Mercier and a Hamilton and both are amazing

Date of experience: September 28, 2017
Viet Nam
1 review
0 helpful votes
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Thank JomaShop!
September 28, 2017

Thanks for the convenience!
I find it very satisfying when shopping on the web jomashop. I will go back to continue shopping on jomashop.

Date of experience: September 28, 2017
California
1 review
0 helpful votes
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I bought a fossil watch for my husband b day and loved it. I already bought another watch fossil watch does him last year which is still functioning great! Reliable vendor with reliable products!

Date of experience: September 27, 2017
Viet Nam
1 review
0 helpful votes
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Fast shipping, quality as expected
September 28, 2017

Beautiful watch, good price. This is indeed a handsome watch. It strikes a fantastic balance of simplicity and sophistication. I've owned it about two weeks now, and it appears well regulated at this price range, only varying a few seconds each day. I only have one other watch with a blued second hand and I really like that embellishment, it truly stands out in the sunlight, The mild texture on the dial is also quite nice along with the faux beveled hands that allow the watch to remain as thin as it is. The strap is ok, and befitting of its cost, but I'll probably pick up something slightly better at some point.

Date of experience: September 27, 2017
New York
1 review
0 helpful votes
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Beautiful Watch!
September 27, 2017

I bought this watch for my husband's birthday as a surprise gift and he loves it! Its stylish, simple and of good quality.

Date of experience: September 27, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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