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JomaShop

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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New Jersey
1 review
0 helpful votes
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Best Price.
October 3, 2017

I got my Watch for the best price. G8t site.
The best place to shop online. Love it.
I got my Watch for the best price. G8t site.
The best place to shop online. Love it.

Date of experience: October 3, 2017
California
1 review
0 helpful votes
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Easy Peazy!
October 3, 2017

Shopping on here was so easy and all the products I've ordered were perfect! They came really fast too.

Date of experience: October 3, 2017
Israel
1 review
0 helpful votes
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Very good product and service!
October 3, 2017

Product was very good (a Mont Bland briefcase).
Shipping was efficient and quick.
Overall very good experience.
Order M16D3181

Date of experience: October 3, 2017
Virginia
1 review
0 helpful votes
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Easy, fast and quality.
October 3, 2017

I found the exact watch I was looking for at a better price than the manufacturer's website. It arrived promptly and carefully packaged. I will definitely shop here again!

Date of experience: October 3, 2017
Texas
1 review
0 helpful votes
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Great buy website
October 3, 2017

I have recently been confined to a rolex deal from jomashop website. Therefore, I wish to request a few accommodations so that I may continue buying at a high level of productivity. I have been buying couple rolex watches and different brands for great a price. Im recommended everyone this website...

Date of experience: October 3, 2017
Canada
1 review
0 helpful votes
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Good price, shipping time as expeced
October 3, 2017

I purchased a watch from Canada.
I am satisfied with the service.

Date of experience: October 3, 2017
KR
1 review
0 helpful votes
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Good
October 3, 2017

Shopping-friendly websites, reasonable prices, and fast delivery. Everything is good. Very very good.

Date of experience: October 3, 2017
New York
1 review
0 helpful votes
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A great watch and a great service
October 3, 2017

Thank you Jomashop for a great service and prompt delivery. The watch is exactly as expected and the packaging and delivery was superb.

Thank you again

Date of experience: October 3, 2017
Australia
1 review
0 helpful votes
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I had a worry-free experience with my purchase. Shipping to Australia and fully tracked - I knew where my item was at all times. Saved a lot of money from buying locally. Would recommend.

Date of experience: October 2, 2017
New Jersey
1 review
0 helpful votes
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Great product
October 2, 2017

Received my order very fast. It was everything I expected it to be. The price was the best. I will continue to buy from them

Date of experience: October 2, 2017
TT
2 reviews
0 helpful votes
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Easy shopping
October 2, 2017

Buying process is easy and quick.
Lots of buying options available.
Transactions are safe and reliable
Order number M16C0359

Date of experience: October 2, 2017
Florida
1 review
0 helpful votes
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Great online watch site
October 2, 2017

I have bought three luxury watches from this site. All three I've carefully inspected and they are legit. Although no manufacturer warranty, Jomashop does offer a 2 year warranty. I would definitely recommend this site to friends and family members that don't want to pay full price on a watch. Honestly, Jomashop offers great discounts.

Date of experience: October 2, 2017
Massachusetts
2 reviews
1 helpful vote
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I've bought 2 Raymond Weil watches. The first I was not able to change the battery the very first time because one of the screws was stripped hence the back will not come off and the watch is useless. The second watch is beautiful but when the time comes to change the battery I am unsure where to get it serviced.

Date of experience: October 2, 2017
Ecuador
1 review
0 helpful votes
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Confidence and trust.
October 2, 2017

As usual jomashop has the best prices for watches. Parfums? Not so much, but hey, it is a watch e-store. I really like the confidence they give you on selling only genuine products.

Date of experience: October 2, 2017
Illinois
1 review
0 helpful votes
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Fantastic service
October 2, 2017

I recently decided to treat myself to a present a new watch. I have always been a fan of automatic watchs, but it's never been in the budget. I found Jomashop, the prices are awesome and the service just fantastic, shipping was quick and easy.

Date of experience: October 2, 2017
California
1 review
0 helpful votes
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Great prices on sunglasses
October 2, 2017

I got a great deal on Ray-ban Chromance sunglasses. They are definitely authentic and the price was unbeatable. No issues with transaction at all.

Date of experience: October 2, 2017
Texas
1 review
0 helpful votes
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Great experience
October 1, 2017

Very easy to shop and great selection. The descriptions are very clear and pictures are great as well so you know exactly what you are getting.

Date of experience: October 1, 2017
RU
1 review
0 helpful votes
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M16C4320
October 1, 2017

Great store with quick service. I bought a present for my wife for our anniversary. Set from Michael Kors

Date of experience: October 1, 2017
India
1 review
0 helpful votes
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Excellent price and service
September 30, 2017

Iam a repeat customer for Jomashop and Jomashop is the first place and last place i check whenever i need to buy or gift a watch.

M16C3444

Date of experience: September 29, 2017
California
1 review
0 helpful votes
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Great product!
September 29, 2017

My rayban's that i bought from this site are in excellent condition for cheap! I only paid 80$ for them and more then happy with what i got.

Date of experience: September 29, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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