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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Slovakia
1 review
0 helpful votes
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Superb
October 6, 2017

Perfect experience, even better than expected. I don't mind, that the box was broken, the watch was 100% ok and I think that the broken was not caused by Jomashop, it might have been caused by the parcel service. I appreciate the fast shipping, also. However, when I will be buying a Rolex, I will contact Jomashop to ensure better and safer packaging.

Date of experience: October 6, 2017
Missouri
1 review
0 helpful votes
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Just like the picture
October 6, 2017

I ordered sunglasses and they came very quickly! The product was just like the picture. I was very pleased with the product and speed of delivery.

Date of experience: October 5, 2017
Nicholas M.
Colorado
1 review
0 helpful votes
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Ive purchased 6 timepieces from Jomashop. All times I received products as expected. I have had to return 1 item as it was different from item ordered. Jomashop was quick to remedy the issue. My only gripe is there are a few customer service representatives that arent the friendliest. Maybe its just me but they didnt seem to happy to be talking with me on the phone. Besides that, shipping payments, products all deserve a 5 star rating.

Date of experience: October 5, 2017
Norway
1 review
0 helpful votes
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Satisfied
October 5, 2017

Everyting from jomashop was professional and I am very satisfied with the cooperation with them.
I only have words of thanks for them.

Date of experience: October 5, 2017
Georgia
1 review
0 helpful votes
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I always love doing business with jomashop. Their prices are competitive and their service is awesome. My latest purchase was a Michael kors cross body handbag. I love it. It is exactly what I need to carry on a trip I am planning.

Date of experience: October 5, 2017
Indiana
1 review
0 helpful votes
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Jomashop is definitely a place where you can find diversity of brands, good quality, quick deliveries and sales can really be interesting. Two months ago, I did buy a Tissot women watch (Order number: M16D4692) and I just love its quality, I wear it everyday. It has a $220 value, but I bought during sales at $130. Great website!

Date of experience: October 5, 2017
Massachusetts
2 reviews
0 helpful votes
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The item I purchased was exactly what they said it was. Customer service was excellent. Shipping was prompt. I will order from them again.

Date of experience: October 5, 2017
Illinois
1 review
0 helpful votes
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Good watch
October 5, 2017

M16B8212. I ordered a watch and arrived fairly quick and it was as described. Will buy more watches from jomashop, many options to choose from and not as expensive as others businesses.

Date of experience: October 5, 2017
Singapore
1 review
0 helpful votes
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M16D7031. Jomashop provides excellent online retaining services and goods. Items are authentic and brand new, features variety of watches and other items. Definitely one of the few good online shop, especially on watches.

Date of experience: October 4, 2017
New York
1 review
0 helpful votes
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Jomashop is a reliable, dependable, and trustworthy online business. I have bought 3 watches from Jomashop, and I have no regret whatsoever. I love the service, and I will recommend Jomashop to everyone. My order number is: M16C8290.

Date of experience: October 4, 2017
New York
2 reviews
0 helpful votes
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Satisfied Customer
October 4, 2017

Received my watch and happy that the quality is excellent from straight out of the box and will let friends and family know about this company...

Date of experience: October 4, 2017
Connecticut
1 review
0 helpful votes
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Great service!
October 4, 2017

When it comes to good price, good quality and fast shipping, Jomashop is the answer to my online shopping of genuine watches.

Date of experience: October 4, 2017
China
1 review
0 helpful votes
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A good experience
October 4, 2017

I need a pair of smart sunglasses and I'll buy them when I see them,
It's a size fit. I think it fits most of the faces. The glasses aren't heavy. This shopping is very satisfying.

Date of experience: October 4, 2017
Virginia
1 review
0 helpful votes
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Perfection!
October 4, 2017

I have ordered quiet a few watches till date and they are all soo perfect with best deals. But there was a time when I didn't get a package and you guys simply declined the request without any proper response. But otherwise I like your products.

Date of experience: October 4, 2017
Azerbaijan
1 review
0 helpful votes
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Di
October 4, 2017

Jomashop - online shop - is very good and nice. Great deal! I will order again!
The item was excellent and we were glad of our purchase.

Date of experience: October 4, 2017
Alabama
1 review
0 helpful votes
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My bad
October 4, 2017

Good prices and fast shipping. They have a great selection of products to choose from and great customer service

Date of experience: October 4, 2017
Israel
1 review
0 helpful votes
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Great service both online and over the phone. I was able to get all my questions answered easily and in a very professional manner. Service was fast and smooth and I would definitely return for any further purchases

Date of experience: October 3, 2017
New Jersey
1 review
0 helpful votes
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Great experience
October 4, 2017

Very easy to use website, fast shipping, great selection and fair prices. I was impressed with the speed of order processing and shipping as well.

Date of experience: October 3, 2017
Jordan
1 review
0 helpful votes
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Great Selection
October 4, 2017

Great watch, great prices, great selection. The website was very simple to use with a lot of filters to help find exactly what I wanted.

Date of experience: October 3, 2017
Germany
1 review
0 helpful votes
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Exactly what i imagined
October 3, 2017

Excellent writing instrument nothing but the best very content customer here thank you for making my purchase a very happy experience.

Date of experience: October 3, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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