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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I was satisfied with the purchase, the store does a great job on delivery, the product purchased was of great quality. This will be the first of many purchases with Jomashop thanks M16C3102
Everything is very good to buy something.
I liked so much. And the product is original. My wife liked RayBan and my self liked Oakley. Sooner we had to buy more. Thank you very much
Great products, fast shipping, willing to work with their customers. Thank you for your help. I've made numerous purchases at JOMASHOP and have always been satisfied, they have top of the line products, if they don't have something they will try to locate an item.
I had purchased 4 watches in Jomashop and never had an issue with any of them. It has been a great experience. Also the delivery of the watches is very fast which is appreciable.
I was in direct communication with a person from customer support department. He helped me very much to make my order shipped as fast as possible. I really appreciated that. Best customer support! But I would like it more if they can ship watches with alligator leather strap worldwide!
In the days of sub-par customer service, and lackluster commitment to the customer, Jomashop is a pleasant surprise. I got a beautiful watch, at a good price, and actually received it ahead of the time that I thought it would take. This is actually my 4th order with Jomashop and I have always been well pleased with the whole experience. First rate merchandise, good prices, easy to navigate and use website, and fantastic customer service... who could ask for more? Order # M16B8952
Nice watch, however It came with a dead battery. Had to have a new battery installed by a jeweler. Would have given a higher rating if not for that.
2nd time buying a watch of JomaShop (order # M16C0194), still the best deals out there. Always super fast shipping, and great customer service. Cannot wait to buy my third!
At first, I did confuse because of prices. But after I got them, I was really happy. I will get more from Jomashop
I recommend it! Bought it three times always a great experience! Fast delivery, excellent costumer service!
After losing my favorite pair of Rayban sunglasses in the bottom of a lake this Summer, I was SO excited to see JomaShop's Rayban sales event had the same exact pair I'd lost at half the price I originally paid! It was a simple purchase and they arrived quickly.
Great site navigation, usually you cant beat he price and check out was easy with free shipping options and speedy delivery. Cant really ask for too much more
Im very happy with my purchase, until now i do not have problema with jomashop, thank you, the prices, the promotions, the catalog etc.
Quick delivery and great savings great selection when it comes to brands if you want it they've got it
I usually buy at Jomashop website because of many continuous discount products, reliable product quality and on-time delivery date.
I do not have to worry about poor quality or counterfeit goods.
I am very satisfied with the service. Hope to buy more good quality products.
The price is cheaper, the qualify is good, it should be free shiping when buy item under 100, it is nive if have shoes
I bought a very expensive watch. Due to my work hours I corresponded Via Email four times about the issue without any response. I wanted to return for a working watch and explained the issue it had. NO RESPONSE!
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Jomashop is sorry and would like to thank the you for sharing your experience.
Jomashop would love offer a solution for the issue on hand.
Please contact me directly and I will do my best to assist you.
Roee Adler
Customer Service Manager
[email protected]
718-532-2879