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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Illinois
1 review
0 helpful votes
Follow Viswanath R.
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Very Satisfied.
October 12, 2017

Bought Ray Ban New Wayfarer Polarized Sunglasses... I like the glasses very much... Very Satisfied with my order - M16F5612

Date of experience: October 12, 2017
Germany
1 review
0 helpful votes
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Got a new Tissot at a great price and great customer service when I inquired into it be for I purchased it,
Word recommend them to one and All

Date of experience: October 12, 2017
California
2 reviews
0 helpful votes
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Great watch and service
October 12, 2017

Gucci watch is beautiful,. Watch arrived much sooner then I thought. Jonas has been my go to for watches, for many years.

Date of experience: October 12, 2017
Washington
1 review
0 helpful votes
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I ordered an MK watch for my boyfriend. The price and quality were great. Shipped in a normal amount of time and was exactly what I was looking for!

Date of experience: October 12, 2017
Illinois
1 review
0 helpful votes
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Good price for Seiko
October 12, 2017

M16F6951. Bought a Seiko diver at the best price I could find. Received the watch in mint condition. Would use JomaShop again.

Date of experience: October 12, 2017
Connecticut
1 review
0 helpful votes
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Dope
October 12, 2017

M16F5620, it was a really good experience the products were as advertised and arrived in a timely manner

Date of experience: October 11, 2017
Pennsylvania
1 review
0 helpful votes
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Stas T.
October 11, 2017

At first was very sceptical and suspicious to shop at their site!
Tried once - was surprised - fast shipping, watches are new and not fakes!
Now ordered 3 times!

M16F4177

Date of experience: October 11, 2017
SY
1 review
0 helpful votes
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Very good site
October 11, 2017

Fast shipping good quality very good site i advice all to try it...:...:

Date of experience: October 11, 2017
Colorado
1 review
0 helpful votes
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I have ordered a number of watches through this site and very satisfied with the entire experience.

M16F3793

Date of experience: October 11, 2017
California
1 review
0 helpful votes
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I buy from this web site a lot, they offer nice collection and low price, authenticity products in good quality.

M16F6468

Date of experience: October 11, 2017
Georgia
1 review
0 helpful votes
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I ordered Montblanc POA Guggenheim FP. It was sealed in its box. Price beat the market by a long shot. Shipping was quick, and communication wasprompt and friendly. I will certainly buy from Jomashop again.

Date of experience: October 11, 2017
Arkansas
1 review
0 helpful votes
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The "sale" price was in line with what most other retailers charged and the shipping was relatively quick. Everything arrived as expected.

Date of experience: October 11, 2017
Ohio
1 review
0 helpful votes
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The return process for the defected item was so difficult bad process. Even within US returns are abide by the buyer and hefty deductions as well. I would recommend Frames direct than Jomashop

Date of experience: October 10, 2017
Tennessee
1 review
0 helpful votes
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Great experience
October 10, 2017

This was my first time buying a watch of this quality on line, and it was an amazing experience thanks to Jomashop. Ease of purchase and a quick delivery with tracking that let me know exactly when it was arriving. Couldnt have asked for any better.

Date of experience: October 10, 2017
Ukraine
1 review
0 helpful votes
Follow Anatolyy F.
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I often buy a watch in EMASHOP. I am from Ukraine and always receive quality goods, which is very important for me. Always interesting stocks and goods. Always happy with the result. M16F4710

Date of experience: October 10, 2017
Romania
2 reviews
1 helpful vote
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On a 52$ Invicta, the shipping price is 38$. I would love to buy from this website, but in no way I'll pay almost duble just for the shipping and handling. I buy products from China that are roughly at the same distance from me with free shipping. This is... shameful

Date of experience: October 10, 2017
Arizona
1 review
0 helpful votes
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This sunglasses fit me very much, my looking is better and more fashionable. My eyes are well protected. I really love its <3<3<3

Date of experience: October 10, 2017
Virginia
1 review
0 helpful votes
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The deals I've come across on this site make me act more impulsively than any other times in my life. I've come away with some amazing products for a fraction of the price.

Date of experience: October 10, 2017
Esther V.
Canada
1 review
0 helpful votes
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I was very pleased with the Fortis watch that I purchased and how quickly it was shipped to my home. However, I was disappointed to find that the watch strap (leather) deteriorated very quickly. Within a month of wear its edges were already splitting and it looked years older than it was. Unfortunately theres no coverage on watch straps through jomashop and so there was no way to replace it. Thats my only complaint. Otherwise the process was very positive and Im happy with the watch.

Date of experience: October 10, 2017
Kentucky
1 review
0 helpful votes
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Everything was handled in a timely manner. I have enjoyed my new watch. Will look to place another order in the future.

Date of experience: October 10, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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