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JomaShop

4.3

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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KR
1 review
0 helpful votes
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Very Good~~
October 17, 2017

I used bought some watch, and pen. Quick shipping, excellent packaging, good price. I will purchase from them again in the future.

Date of experience: October 17, 2017
Texas
1 review
0 helpful votes
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Hassle free purchase
October 17, 2017

Quick shipping, excellent packaging, great price... what more could one ask for? Will purchase from them again in the future.

Date of experience: October 17, 2017
Mexico
1 review
0 helpful votes
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Great deal
October 17, 2017

Watch is awesome, i'm very happy for this deal and watch arrived very fast and great condictions and excellent price whith a great discount

Date of experience: October 17, 2017
Louisiana
1 review
0 helpful votes
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Great Watch!
October 17, 2017

Purchased the citizen eco-drive 4010-50e. Was so easy to buy from JomaShop and it arrived earlier than expected. The reviews and comments on this watch is dead on. This watch being titanium was the 1 of the reasons to purchase, it is so light compared to my other watches and love to wear it everyday. The dial is so easy to see in all kinds of light. Great watch and would definitely purchase from JomaShop again!

Date of experience: October 17, 2017
Viet Nam
1 review
0 helpful votes
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Quality of service
October 17, 2017

I had purchased more over 100 watch on Jomashop since 2015. Do not have any complaint with their service excepted some misunderstanding about shipping status.

Date of experience: October 16, 2017
New York
1 review
0 helpful votes
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Exactly as I ordered.
October 17, 2017

Beautiful watch at a great & reasonable price. Jomashop has it all together, which is the highest compliment I can pay it.

Date of experience: October 16, 2017
Australia
1 review
0 helpful votes
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Great work
October 16, 2017

Order M16H1949
Great company, great watch, great price, very fast shipping. Thank you very much Jomashop.

Date of experience: October 16, 2017
Illinois
1 review
0 helpful votes
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Good service
October 16, 2017

Ordering and tracking was easy. Delivery was not bad too. Watch was good, not great. It would have helped if jomashop paid for return shipping.

Date of experience: October 16, 2017
New York
1 review
0 helpful votes
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I bought a few watches from Jomashop for my recent wedding as gifts; my husband's wedding gift (Tag) and 3 groomsmen, and our officiants (Citizen & Michael Kors). The watches were much lower prices than you can get in stores. The watches were delivered within a few days and were top quality. I have told many friends and they have also already made purchases and are completely satisfied.

Date of experience: October 16, 2017
Washington
1 review
0 helpful votes
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Great
October 16, 2017

Legit always real and great prices, love these guys will always return for watches! Never worried about them 4 so far all real and all crazy discounted

Date of experience: October 15, 2017
Mexico
1 review
0 helpful votes
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Excellent quality and the best prices in the market with 100% original products.
With the purchase of 5 watches of different brands all new and original I can recommend to JomaShop as the best option to buy watches.

Very Satisfied with my order - M16F8405

Date of experience: October 15, 2017
North Carolina
1 review
0 helpful votes
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Find exactly what you are looking for without driving all over town only to be disappointed with the limited inventory of most brick & mortar retailers. Ordering is easy with all the information a discerning watch buyer needs right at your fingertips and the detailed photos are the next best thing feeling watch in person. My watch arrived earlier than promised and was exactly what I was expecting, no surprises.

Date of experience: October 15, 2017
Myanmar
1 review
0 helpful votes
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I love Joma Shop
October 14, 2017

Im from Asia Myanmar, we have some regulations on bringing in Online Purchased products to this country. So I gave my friend address in US California to receive the parcel.
To be honest few rumors in our area saying this really doesnt exist, and they sell fake and so on...
But I review customer comments and tried buying a mid range watch from Joma.
It was not like the rumours, they just give me the tracking code of the parcel few hours later after the purchase. And th parcel was on the way fully trackable. Although this review might be very normal for most US ppls, but for us it a try with a few risk factor in mind.
How ever like I said just after one day the parcel arrives and everything is as expected.
So im gonna buy more from Joma shop.

Date of experience: October 13, 2017
Florida
1 review
0 helpful votes
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Secure, easy to navigate in the web, received on time, I'm happy with my watch,
I'll continue shopping in this webside.

Date of experience: October 13, 2017
California
2 reviews
0 helpful votes
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Nice hangbag
October 13, 2017

My latest purchase from Jomashop is a handbag for female, my wife likes it very much. The price is quite fair, shipment is fast. Will be back to this shop for my next purchase.

Date of experience: October 13, 2017
Ohio
1 review
0 helpful votes
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Sales -- Watches
October 13, 2017

Great Selection and service from Jomashop... I have purchased many items over the years and I always receive a fair price and quick service.

Date of experience: October 13, 2017
Minnesota
1 review
0 helpful votes
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Fantastic Quality
October 13, 2017

I love my citizen watch that I bought from jomashop they have good prices and I received the watch in the mail in a timely manner.

Date of experience: October 13, 2017
Israel
1 review
0 helpful votes
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Good service M16F4651
October 13, 2017

I order omega watch all arrive at time very good quality and i am very hope with that.
I believe i will buy agin form this company

Date of experience: October 13, 2017
Panama
1 review
0 helpful votes
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No podría pasar la oportunidad de adquirir este reloj Ferragamo al precio ofrecido y al que no dudé en pagarlo de inmediato.

Como siempre, todos los relojes que he adquirido han mantenido la mejor calidad (originales), y sobretodo el precio - M*******

Date of experience: October 12, 2017
New Jersey
1 review
0 helpful votes
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Excellent quality!
October 12, 2017

Love my Tissot watch! Authentic products at a very nice price! Quick, Professional Service. Well packaged. Beautiful!

Date of experience: October 12, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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