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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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GB
1 review
0 helpful votes
Follow Jorgen H.
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Bought two watches. Unfortunately the short hand of one of the watches is pointing in the wrong direction. I can return the watch, but it will cost me another 40 euros for a watch I dont really like.

Date of experience: October 26, 2017
Nevada
1 review
0 helpful votes
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M16M9791
Movado Bold Gold Watch got it at a great price and paid almost half of Retail price. Brand New and Box included. Got a lot of compliments from friends and family members plus strangers too. Under $500 for a $795 price. Must have for all men with good taste in watches.

Date of experience: October 26, 2017
New Hampshire
1 review
0 helpful votes
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Will be back...
October 27, 2017

Bought a movado smart phone, it was as described, fast shipping, good communication, & mostly excellent price..

Date of experience: October 26, 2017
New Jersey
1 review
0 helpful votes
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Best product best price
October 26, 2017

Best product and best price with warranty.
The competitive world you are paying half the price of same new product and saving money. Prompt genuine delivery as described.

Date of experience: October 26, 2017
Florida
1 review
0 helpful votes
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I purchased a Tissot from Jomashop. Amazing service. Fast delivery. Love Jomashop.
Beautiful watch. Great prices.

Date of experience: October 26, 2017
New York
1 review
0 helpful votes
Follow Connie Y.
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Bought these Prada glasses for my Father. He loves them after making them into regular eyeglasses. Everyone he meets gets crazy when they see him and he's loving every minute of it! My Brother will learn. He is the only one who doesn't like them.

Date of experience: October 26, 2017
Brazil
1 review
0 helpful votes
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Order M16Q0066
October 26, 2017

Great product, very good price, fast delivery and excellent service! Very satisfied with the quality of the product, I bought an unbeaten 6620

Date of experience: October 26, 2017
Virginia
1 review
0 helpful votes
Follow Fei F.
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I like the watch bought from your site. And the price is amazing. When I have some questions about the product, you reply me very fast!

Date of experience: October 25, 2017
New York
1 review
0 helpful votes
Follow Grace A.
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The watch is authentic and the price can't be beat. Delivery is fast too.
I recommend this website to those who do not want to pay full price for quality watches!

Date of experience: October 25, 2017
Colombia
2 reviews
0 helpful votes
Follow Anggie V.
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Recientemente he realizado las compras 16A1699 16M8860 entre muchas otras y sus productos son excelentes a muy buen precio. Estoy muy satisfecha con Jomashop por su servicio y atencion, la calidad de sus relojes. Super recomendada y seguire comprando.

Date of experience: October 25, 2017
New Jersey
1 review
0 helpful votes
Follow Calvin C.
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I wanted a Pepsi diver, and I ordered a Seiko SKX009 when it was on promotion at the end of summer. The web experience was good, the order process was smooth, and the email updates for changes in order status and shipment tracking were great! I had a great experience with Jomashop.

Date of experience: October 25, 2017
New York
1 review
0 helpful votes
Follow Kevin Z.
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I have ordered a couple of watches over the last few years from JomaShop & have been so satisfied that I have told family & friends about the site. The selection, value & response are second to none! I definitely see myself taking advantage of this again. Thank you!

Date of experience: October 25, 2017
New York
1 review
0 helpful votes
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Recommend 100% Purchased a few watches from here and my husband and myself could not be more satisfied. Just Amazing! Thanks for the great deals!

Date of experience: October 25, 2017
Canada
1 review
1 helpful vote
Follow Elie R.
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I purchased a new Tissot from JomaShop this summer. When it arrived, it looked anything but "new".

The watch box was damaged, the tags were missing, there were some minor scuffs on the rubber band, and it just did not appear new.

I was offered a $25 refund for my troubles, which I accepted, but I was not at all impressed with the entire experience. I will not be shopping JomaShop again, and will not recommend them to others.

Date of experience: October 25, 2017
Brazil
1 review
0 helpful votes
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Recommend! I have purchased at JOMASHOP last month and am very satisfied with the company, mostly with the timely delivery.

M16M6398

Date of experience: October 25, 2017
Lebanon
1 review
0 helpful votes
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Excellent service
October 25, 2017

I have purchased a couple of items at JOMASHOP and am very satisfied with them. A timely delivery and no hassle at all. Recommend Jomashop for all your online shopping.

Date of experience: October 24, 2017
California
2 reviews
0 helpful votes
Follow Romel P.
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I was looking for a pair of sunglasses for my son when I stumbled across your site. What a selection and I loved the styles that were available. My son chose a pair of Oakley's and the price was unbeatable. My order was shipped promptly and with no issues. Thanks

Date of experience: October 24, 2017
Texas
1 review
0 helpful votes
Follow Joaquin R.
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Awesome service quality watch and on time delivery. Easy checkout as well i will be a jomashop customer for life!

Date of experience: October 24, 2017
Brazil
1 review
0 helpful votes
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Perfeito!
October 24, 2017

Chegou perfeitamente em minha casa o o relógio G-Shock preto da ordem M16M8225. Gostaria de agradecer a jomashop por tornar possível a compra desse produto. Obrigado jomashop.

Date of experience: October 24, 2017
Florida
1 review
0 helpful votes
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Great prices
October 24, 2017

I love my new watch and I am very happy with the purchase. Came well packaged and in a timely fashion

Date of experience: October 24, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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