On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Purchased my breitling superocean II 42 and so far I'm loving it! Best price on the internet and far less than what it was being sold at the AD, would recommend anyone interested on getting a nice watch to used this website.
Greetings from the Dominican Republic!
JOMASHOP has plenty of great watches to choose from with user friendly search engine. Can't beat the price especially the ones that are discounted.
Me: Hello. Marks on my watches are uneven.
Who make this watch, blind? Is it normal?
Jomashop: My apologies but I looked at the photos and I am not sure what you mean by mark are uneven. Maybe I am not seeing it. Can you please where you see the assymmetry in the dial of the Certina you purchased?
Me: Check this please.
Jomashop: Thank you for the additional photos provided. Do you wish to return this item if it is still unworn and in brand new condition or would you be willing to keep the item for a partial discount since you are in Russia?
Me: Problems with marks I noticed in wearing process. In the moment watches doesn't look new. In this situation what could be done to solve this situation
Jomashop: Hello, If it has been used, it can not be returned.
Me: REPEAT - In this situation what could be done to solve this
Situation! What does it mean a partial discount?
Jomashop: It would be a $20 refund.
Me: Seriously! 50$ shipping coast! Refund shipping coast and i will forget
Your company!
Jomashop: $30 maximum.
Many options available. Quick response in costumer service online.
One observation: delay in delivery of an specific order (not informed when ir was confirmed).
I love the way they approve me for my credit line in God knows my credit is not the best. The pain is a very flexible some I can do and I worry about getting into A bind. Say a simple I just love Them.
Great watch shop. You know you're getting an authentic product and in my experience it's difficult to find whatever watch you're buying at a better price. Thanks
I am happy with Jomashop. I will continue shopping with you. I always buy watch from here for myself and friends.
I have bought several watches from Jomashop. I have never been disappointed. Their watches always arrive speedily and they are always as advertised.
I never realized how easy is to order through JomaShop. Good price for the value of the item. I am very happy with JomaShop.
It was perfect... exactly what I wanted... and the shipping was fast too.
I will order again with them.
Ease of use for the website, very good responsiveness to customer service. Highly recommend JomaShop merchandise.
M17T7655
Best watch purchase so far.
I have been looking for a company like this with a sense of pride that matches my everyday business.
I look forward to more products from this site.
Orders M17T2728 I Love it I am very happy with my purchase. Fast shipping The product arrived as promised and it was perfect
I was able to afford a designer watch for my wife as a Valentine's gift, and she loves it. I paid no shipping, and the order arrived promptly. Jomashop has replaced Overstock as my favorite place to buy watches.
Love shopping at Jomashop, Great Customer Service, fast delivery, I always find what I'm looking for
Excelent products. My only concern is the desorganization in the shipping process and announcements.
Prompt service and great product at good prices. The watch is great and I got it for a good price. I have no complaints.
Bought a hamilton that was shipped to my cousin in texas, i live in sweden.
Within 2 days he had the watch, mailed it to me, and in 5 days i had a watch from jomashop at my doorstep in sweden, amazing.
It was well packaged and the watch is beautiful, will use jomashop again!
M17Q1196
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Watch Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Jomashop is sorry and would like to thank the you for sharing your experience.
I would love to assist, please contact me directly and I will do my best to help you.
Roee Adler
Customer Service Manager
[email protected]
718-532-2879