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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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KR
1 review
0 helpful votes
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Watch good
April 23, 2018

Very good after service.
Very good product watch
Service is very friendly and responsive.
I like various products and fast delivery.

Date of experience: April 23, 2018
New Jersey
1 review
0 helpful votes
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Love it!
April 13, 2018

I'm very happy with my purchase! So pretty, color is beautiful, matches well with my handbag. I have received so many compliments! Thank you Jomashop! Order # M*******

Date of experience: April 13, 2018
Chile
1 review
0 helpful votes
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Buena experiencia de compra, ya hace un tiempo que compró en su plataforma, los costos internacionales podrían ser mas bajos para hacer una experiencia atractiva de Compra, a nivel local cuanso estuve 1 semana en USA no fueron capaces de enviar mi pedido que tuve que cancelaron ya que por tiempo no alcanzaba a recibirlo.

Date of experience: April 12, 2018
Colombia
1 review
0 helpful votes
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Great Experience
April 9, 2018

JomaShop is such a nice online boutique. I have bought a few things wallets and watches the service is always great and shipment is fast.

The prices are unbeatable!

Order number M*******

Date of experience: April 9, 2018
California
1 review
2 helpful votes
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The watch is a Seiko 5. Price was good and shipping was fast. But your stuck with their warranty, NO manufacturers warranty - cant register with Seiko. That is a definite downside and a bit suspicious. Also, Seikos original warranty card was removed from the box.

Date of experience: April 7, 2018
Virginia
1 review
0 helpful votes
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I am very pleased with my watch purchase. I love the watch and the beautiful case it came in. Ordering was very easy. My order came in a very timely matter. I will highly recommend JomaShop website to everyone. I will be shopping at Jomashop again very soon.

Date of experience: April 6, 2018
California
2 reviews
0 helpful votes
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I've bought several watches from Joma over the past years and every purchase was easy to process and shipping was fast. They have the best selection at incredible pricing. I recommend Joma to all my family.and friends when they are looking to purchase a watch. Keep up the great work Joma!

Date of experience: April 6, 2018
Viet Nam
1 review
0 helpful votes
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Good service
April 3, 2018

I am completely satisfied with the products that I bought at jomashop. Com. Buy fast and many discounts. I loves to shop here

Date of experience: April 3, 2018
Brazil
1 review
1 helpful vote
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First purchase on jomashop.com, same day free shipping, arrives on time and in perfect condition. Best price on web, or AD. Beautiful watch, keeps time flawlessly. Definitely i recommend jomashop!

Date of experience: April 2, 2018
Michigan
1 review
0 helpful votes
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Purchased Ray Ban Wayfarer sunglasses, at a decent discount pricing that Jomashop offered at the time; Very competitive pricing; They arrived in excellent condition and are really nice sunglasses. Jomashop shipped my order immediately, but the carrrier, USPS, moved my item through their system at a real snail's pace, so they arrived disappointingly 3 days later than the estimated shipment arrival time. (Jomashop order #M*******).

Date of experience: April 2, 2018
Pennsylvania
2 reviews
0 helpful votes
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Shopping was easy, great selection and really good prices! Very happy with my purchase! It arrived within two days.

Date of experience: March 31, 2018
Nevada
1 review
0 helpful votes
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Awesome
March 30, 2018

Items were perfect, great price and they are authentic. They arrived on time as I needed it. I think i will buy from this shop again.

Date of experience: March 30, 2018
Tennessee
1 review
0 helpful votes
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Fast, simple, and trustworthy; what else could I ask for in a watch dealer! I'm never making a large purchase from a local dealer again, if I can help it.

Date of experience: March 23, 2018
Michigan
1 review
0 helpful votes
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I purchased the Citizen Professional Diver's 300M and I like it so much I'm considering buying another one. The watch comes with a rubber strap which I found to be very comfortable, however, I had already decided to replace it with a steel band - It looks and feels great. But I still cannot forget how much I enjoyed the rubber strap. I could swap the two around with ease - but at this price why not just buy another one? Problems. Problems. Problems...

Date of experience: March 23, 2018
Brazil
1 review
0 helpful votes
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Very trustble
March 22, 2018

Jomashop is an excellent place to buy watches. Great prices, a lot of options, and always deliver products without any kind of problems. Its my first choice to import watches to Brasil.

Date of experience: March 22, 2018
Colorado
1 review
0 helpful votes
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8134850
March 22, 2018

Best price best product recommendation i am so happy for this watch i ordered a lot of product JomaShop.com quick shipping order i am so happy for business *******

Date of experience: March 22, 2018
Missouri
1 review
0 helpful votes
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Great balue
March 22, 2018

My order was completed efficiently and delivered as promised. The watch was exactly as advertised at an excellent price.

Date of experience: March 22, 2018
Myanmar
1 review
0 helpful votes
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I am a reseller of Tissot watches and very satisfied with Joma. They ship fast and the watches are authentic. Thanks.

Date of experience: March 22, 2018
California
1 review
0 helpful votes
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I have purchased several watches on JomaShop and every experience has been Great! The shipping is fast and the selections are plentiful the have watches for every occasion! If you are unsure about the prices just find the watch you want and search the Web you'll find that JomaShop has the best price! I will never shop any place else!

Date of experience: March 21, 2018
New York
1 review
0 helpful votes
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Fantastic experience
March 20, 2018

Great service, fast shipping, beautiful product, safe packaging. No complaints at all! Will buy from again.

Date of experience: March 20, 2018

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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