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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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Great prices and great customer service! If you need a watch check them out. They have everything from designer to Rolex and more.
I am very happy with the watch and shipping was fast. I will buy from Jomashop.com again. I would recommend to anyone looking for a great watch at a better price.
I bought them two watches and I am very happy with the purchase! Thanks
(M1C*******), the other one I have no the number...
It was quit and easy, the watch was in perfect and pristine condition... really couldn't happier... besides every watch arrived on time without any delays
Watch was delivered as ordered and at the time they promised. I would most certainly recommend Jomashop for all your watch needs. I've ordered 3 watches and haven't been disappointed thus far.
First call with customer service was rude and dismissive, but email docs my shipping issue and watch was delivered at a good price.
This product is great. Exactly how it is in pictures. I am so excited to buy new products from this website. This was my first user experience and you made it great. I would love to explore and buy more things
My wardrobe and watch collection has benefited from the product I get off this sight! Several new watches and Mont Blanc sunglasses. Stylish every day now without a big dent in my wallet. Bravo!
Very good experience. The watch came very quickly even though most of the stuff I order come months after.
The prices are very fair and you can always be sure that you are getting an original real watch.
My shopping experience was seamless, the quality was excellent, shipping was worry free and my item came right on time in perfect condition.
You can't get a better deal on a luxury watch than by buying through Jomashop. I've tried other places, and no one matches the customer services, timely shipping, and most importantly - the prices! Never questioned the quality and will continue to shop with Joma!
I bought a Ball Fireman Racer-Classic and a pair of Oakley sunglasses (Order # M1BC4637) and saved a ton. Both came in perfect condition and arrived timely.
I've ordered 3 watches from jomashop.com now and I have to say that I'll probably never go back to buying them the old way. Jomashop just has so much choice and the prices are unbeatable. Their delivery service was prompt and the watches arrived in excellent condition
Jomashop products are high quality, their assistance are kindly and very efficient with quick shipping services.
They got service wich are recomendable
Great selection and prices, it was so easy to order. We got exactly what we wanted everytime. This is our gifting web site cause that person will love what u get.
Worst customer service and I had the worst experience with Jomashop.
I ordered a Marc Jacobs Aviator Sunglasses for my dad. They ended up sending me a cheap plastic ladies sunglasses. Is this a joke? When I called the customer service, they were very rude and were not even ready to listen or solve my problem. They hung up on me twice, the supervisor was not even willing to talk. What kind of service you guys offer? Customers are treated really bad here. If you want to do good as a company, you should first focus on providing quality service to the customers who trust and purchase from your website. Also, please rehire some goode customer service agents who are service oriented and have a right helpful attitude. Terrible service and will never order again.
Nice watches, seems legit. Easy buying and receiving products. Have not had experience on returns or warranty, but have had no such need as of yet
I purchased a tissot heritage visodate men's watch for myself. I was hesitant because of the low price compared to all the department stores. However it arrived on time, well packaged with original box and paperwork. Looks amazing and I'm enjoying wearing it. I would recommend Jomashop and would use them again.
M1BC1785
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members