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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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California
1 review
0 helpful votes
Follow Ji O.
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Love how they offer brand name products at cheaper rate and also offer monthly installments! Love the variety of products offered on the site. Originally found this place for watches but now they have great selection of glasses/sunglasses and even jewelry!

Date of experience: August 21, 2019
Malaysia
4 reviews
0 helpful votes
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Best site ever
August 19, 2019

Never once have I met such a good site. I managed to get what i want and trust me the quality is the best I have ever seen.

Date of experience: August 19, 2019
Pakistan
1 review
0 helpful votes
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Satisfied customer
August 13, 2019

Highly satisfied by the jomashop experience.
The delivery was quick and the product was flawless. The website contained accurate descriptions of the product. The customer service was very helpful and

Date of experience: August 13, 2019
Germany
1 review
0 helpful votes
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Excellent experience!
August 13, 2019

Order M1CM9239
Beautiful quality items, wrapped in classy boxes, best prices, super fast delivery! What more can I ask for?

Date of experience: August 13, 2019
RU
1 review
0 helpful votes
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Excellent shop
August 9, 2019

The store has a good selection of goods, the best prices, and very fast delivery. Very convenient site with the ability to notify about the availability of goods.
Order number M1CQ2730.

Date of experience: August 9, 2019
New Jersey
1 review
0 helpful votes
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Will shop here again!
August 7, 2019

Order M1CM7425... was looking for a specific pair of Ray Bans and found them reasonably priced here and the shipping was quick. Very happy with this company.

Date of experience: August 7, 2019
Lebanon
1 review
0 helpful votes
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I have ordered two watches tissot and paid around 450$! They are claiming that the watches were sent to an unknown address and we didn't receive anything. The customer service is not helping or doing anything! I need my items or money! This is a fraud.
Amanda

Date of experience: August 7, 2019
Hungary
1 review
0 helpful votes
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This is the second tonne we've used jomashop, and im loving the experience. First time, my sister borrowed my watch and broke it (little sisters) and couldn't afford to buy me a new one in the local Macy's where my husband got mine. But then she found it on the jomashop website for half the price, and it arrived within a week. It's almost 2 years later and the watch is still in perfect condition. And now she wanted the same watch and I returned the favor. Awesome experience!

Date of experience: August 6, 2019
California
1 review
20 helpful votes
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Great
August 2, 2019

Jomashop in a few words: Legit products, no fakes, the best prices. These sun glasses are amazing. Definitely worth it, and the most affordable looking around. I highly recommend these glasses if you want to look ridiculously good looking. Thanks to these glasses I can work on my Zoolander faces, "Blue Steel", "Le Tigra", "Ferrari", and on a great day, "El Nino". Watch out people, I'm here to take over the runway and the world! Of all the websites. Buying things off Amazon has started to make me question if its becoming simply a large marketplace of chinese imitations? Third party sellers can offer prime. Construction seems pretty good. Craftsmanship appears high, all edges smooth. Hinges nice.It'll do. Sent them off to have RX polarized lenses put in. I've also owned two pairs of WayFarers, I would say Jomashop holds it down the best, there are a lot of fakes out there but not with the Joma

Date of experience: August 2, 2019
Kuwait
1 review
0 helpful votes
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Lovely watch
July 29, 2019

I bought very bueaty watch for the first time
I love it so much
Original and amazing
Cheapest and fast shipping
Thanks joma Shop

Date of experience: July 29, 2019
Brazil
1 review
0 helpful votes
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Perfeito
July 26, 2019

Já é a segunda vez que compro relógio na Jomashop e a entrega foi bastante rápida e os produtos originais de ótima qualidade.

Date of experience: July 26, 2019
California
1 review
0 helpful votes
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Answered questions promptly and shipped my order out quickly. Would gladly order from here again. They had a lot of items in stock and ready to go out.

Date of experience: July 25, 2019
New York
2 reviews
0 helpful votes
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In my most recent order, M1CD1869, my watch arrived as described and within 2 days. I cannot find another website to match the prices! Love this site and have it as a favorite!

Date of experience: July 19, 2019
California
1 review
0 helpful votes
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Great watch.
July 11, 2019

Beautiful timepiece. I have worn it almost daily since I bought it. The moon phase feature is awesome. I recommend this watch for someone looking for a nice dress watch.

Date of experience: July 11, 2019
Texas
1 review
0 helpful votes
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I love Invicta watches... always have. But not all sellers have the variety of colors and styles that I like. JomaShop had the color, size and style I wanted at a great price. Will definitely do business with them again.

Date of experience: July 8, 2019
GB
1 review
1 helpful vote
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The worst experience ever had with an online shop in my life. After spending more than 6,000 dollars in 2018 on a Zenith watch, a Prada bag and some other luxury bags and wallets, I decided to purchase a pair of Ray Ban sunglasses from them.

The item I received was in used condition with clear marks of use. When I requested them to replace it with a new one they offered me 10$ off the price I paid to keep it. Apparently this is something that they do to get rid of their used products so be aware of these scam techniques.

After I refused to keep the used product they told me that I can return it for a replacement in new condition. I sent it back and they received it on June 7th 2018. When I called back to check what is the status of the delivery of the replacement product they told me that they don't have any stock of the product in new condition.

I've spoken with more than 10 people of their staff and no one has done anything and they still have my money 1 month after I returned the used item I sent to them.

In the last communication I had with them on Live Chat through their website, their representative called "Laura" has closed down the chat when I described the situation to her and informed her that I will proceed with legal action unless I have my money back.

Strong suggestion on my end, beware of their scam techniques especially if you buy expensive items as you might not even see your money back unless you sue them.

Date of experience: July 3, 2019
California
1 review
1 helpful vote
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They have bad customer service
They don't care about customer concerns
I will not recommend this site

Date of experience: July 3, 2019
Viet Nam
1 review
0 helpful votes
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Perfect
July 2, 2019

I have purchased several watches in Jomashop.com. Those watches are good with discount from Jomashop. I love to purchase things in Jomashop

Date of experience: July 1, 2019
New York
1 review
0 helpful votes
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Looking to get my husband Polarized sunglasses for a while when I saw the deal they had on Oakley's glasses I couldn't believe it. Amazon's price could even touch but they were offering. The glasses came quickly and in great condition and a nice case. Definitely will buy from site jabber again

Date of experience: June 27, 2019
Saudi Arabia
1 review
0 helpful votes
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Order number M1C******* was my second order (previously I had ordered from my wife's account), and I was happy and satisfied for the second time in row. A Rado watch, Micheal Kors tote, Tom Ford and Roberto Cavalli eyeglass frames and a watch tool kit... All at super discount, and most importantly, 100% genuine!
Shipping was optimum with tracking and delivery was well within time. Excellent customer service and communication. Prompt and relevant reply.
I definitely look forward to do business with jomashop yet again, and recommend them 200% to anyone or there. These guys are simply genuine and sell original.

Date of experience: June 20, 2019

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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