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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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These guys are great. Great products at great prices and great customer service.
I will always recommend this web mall.
Me encantaron fue un regalo de aniversario para mi esposo buscábamos unas polarizadas y no tan grandes para su cara fina quedaron perfectas y el feliz, estoy buscando ahora para mi. Llegaron más rápido de lo que pensé
I love watches and I love Joma! Amazing watches at amazing prices. I always check their prices before making any watch purchases.
Ordered a Tissot Visodate and it shipped super quickly and was delivered on the expected delivery date.
Bought a watch from them. It was an open box purchase but the website says that it has a 5 Year Jomashop Warranty. I returned it for a replacement. They said that was the last one they had in stock. So they refunded my money. They did NOT refund the full amount. Nor did they pay to have it shipped back to them. So I am out that money because they clearly shipped me a defective watch. Did not work out of the box. I highly recommend not dealing with this company.
Wanted to return a watch I ordered, I just didn't like it. First, they do not provide a return label, you pay, no matter the reason for the return. Second, you have to ask for their permission to return the item, and wait for them to send you an RMA form. You'd better read that RMA carefully, because it seems they're making every effort not to refund your money. Still waiting for my refund. I won't use them again, not ever.
Great experience of shopping and great products. I would recommend shopping to my friends and acquaintance.
My girlfriend was delighted with her new Victorianox Swiss Army watch from Jomashop. She admired mine, also from Jomashop, so I got her the ladies model. It a great stainless steel diving watch. The retail price is modest but Joma brings it home for much less. Same watch. Sapphire crystal, Swiss accuracy and design. She just stared at it out of the box. Good sign.
Last month I ordered a watch from BD. It takes 1 month but I got the product intake and good quality. Very happy with the service
This purse was for sale in one of the department stores for 276$. Bought it at Joma for half of that price. M1B*******
Professionalism in the whole sense of the word, I only buy watches in Jomashop. Goods at the best prices very fast delivery super contact great service
(M1B******* my order number)
Before ordering from any other site, I will check JomaShop from now on. I got the exact handbag that I wanted for far less than even Amazon. Fast delivery, too.
M1B*******. Great watches at reasonable prices and a huge selection of authentic pieces. I'm glad I found this gem of a store.
This is the third time I'd purchased at Jomashop and the fourth watch I'd bought in three months... I was fascinated with all the products they offered with a very low price compared to others... I will still continue buying and I'm so proud to let my relatives and friends try shopping at Jomashop for I know it's so worth it... Thanks Jomashop... M1B*******...
I just want to say that my experience with JomaShop has been very positive, and I will be ordering more watches!
Ordered watch with 2 day delivery. Didn't get any confirmation. A MONTH later i get charged by these $#*!s and they finally deliver the watch i already bought by that time. YES, they still charged me for two days. And, for some reason, they are not refunding this.
This company is amazing. They have great deals on watches regularly and offer a warranty outside if the factory warranty.
First time buying at Jomashop.com and I ended up surprised about amazing products and prices. I also contacted customer service by email and I got a quick and a kind response. Order M1B*******
I love the quality of the products sold but what I love most is the payment plans! How convenient it made it for me to give a beautiful watch this past Christmas
Great items for everyone the site was fast and easy to find any item and reasonable prices, delivery came in faster the expected
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

