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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I paid but did nit get any product. And, i will lose.my wifes birthday present on the 1st of December!
I got Jimmy Choo sunglasses from this site. They look ok but arrived without an authentication card. So not sure wether they are real or not. Wore them ones and went back to my old sunglasses. They don't protect from sun very well, I expected more quality lens from a brand name like Jimmy Choo.
My order #M32T7336 from JomaShop was handled efficiently and their response to my questions prior to ordering was helpful. They shipped quickly and the watch is better than I expected. I am very pleased with my purchase and with JomaShop's customer service. I would definitely order from them again.
The shipment is very soon. Products are great and excellent value for money!
Delivery always on time and items are as seen online.
The customer service slacks when you reach out to them with any questions but it was a good purchase and I like the product!
I buy often from it and it gets delivered within the time, good quality for a good price
Good experience. Jomashop is a wonderful place to shopping.
My order M32R8100 came in 3 days in excellent packaging. I really like the product. I did not experience any problems. Thank you jomashop
I've bought multiple watches from Jomashop over the years. My latest order M32Q3726 was an amazing Breitling at a price I couldn't refuse. The experience has always been fantastic. The watches are packaged well and ship fast. All shipments are easily tracked. I highly recommend Jomashop!
I wish I could give a zero star for this unprofessional company! I bought two Creed perfume two months ago and still I didn't receive it and they said they delivered it but I don't know where they deliver it but still today I don't have it and they don't want to resend it or give me a store credit or give me a refund they don't wanna do anything. DO NOT BUY ANYTHING FROM THERE! Very unprofessional and horrible customer service!
Orders came quickly and packaged nice. Could have been shipped at once had 4 items all shipped alone at different times would have liked for order to have been shipped at the same time seemed like a waste for shipping and time to be delivered all at different times. But overall pleased with products
This site is so user friendly even on your phone. Making a account was super easy and their prices and selection were outstanding. My husband loved his watch and gets so many compliments. I am very big on shopping prices and Jomashop has the best prices.
The agent informed me that there was discount on the item I was purchasing and it saves me money and this site had that item for the lowest price I've seen including Amazon, Dillards and EBay
Very good service and excellent turnaround to answer my questions, completing the purchase and delivering the item.
I needed a watch for a gift, I needed it delivered in two days. Got the coupons and a decent discount. Really recommending Jomashop
The shopping experience on the website and all was great but unfortunately i never received my items which is usps's fault though. The user experience was great and I love the great selection on the website, the customer service hasn't been very helpful in finding my items
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

