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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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NL
1 review
0 helpful votes
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No delivery of purchase
November 15, 2022

I paid but did nit get any product. And, i will lose.my wifes birthday present on the 1st of December!

Date of experience: November 15, 2022
New York
1 review
0 helpful votes
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Sunglasses without authentication card.
November 15, 2022

I got Jimmy Choo sunglasses from this site. They look ok but arrived without an authentication card. So not sure wether they are real or not. Wore them ones and went back to my old sunglasses. They don't protect from sun very well, I expected more quality lens from a brand name like Jimmy Choo.

Date of experience: November 15, 2022
Texas
1 review
0 helpful votes
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Best shop
November 15, 2022

Very easy to use And my product was 100 percent authentic. Loved this experience and would recommend this website to anybody.

Date of experience: November 15, 2022
North Carolina
1 review
0 helpful votes
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Ladies Seiko SYMK44 watch
November 15, 2022

My order #M32T7336 from JomaShop was handled efficiently and their response to my questions prior to ordering was helpful. They shipped quickly and the watch is better than I expected. I am very pleased with my purchase and with JomaShop's customer service. I would definitely order from them again.

Date of experience: November 15, 2022
TW
1 review
0 helpful votes
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Excellent value for money!
November 15, 2022

The shipment is very soon. Products are great and excellent value for money!

Date of experience: November 14, 2022
Florida
1 review
0 helpful votes
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Good service
November 14, 2022

Delivery always on time and items are as seen online.

Date of experience: November 14, 2022
New Jersey
1 review
0 helpful votes
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Great purchase
November 14, 2022

The customer service slacks when you reach out to them with any questions but it was a good purchase and I like the product!

Date of experience: November 14, 2022
Germany
1 review
0 helpful votes
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Everything went smooth
November 14, 2022

I buy often from it and it gets delivered within the time, good quality for a good price

Date of experience: November 14, 2022
Texas
1 review
0 helpful votes
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Good experience
November 14, 2022

Good experience. Jomashop is a wonderful place to shopping.

Date of experience: November 14, 2022
Nebraska
1 review
0 helpful votes
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Very satisfied.
November 13, 2022

Great prices. Great products. I highly recommend JomaShop!

Date of experience: November 12, 2022
Turkiye
1 review
0 helpful votes
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Amazing experience
November 12, 2022

My order M32R8100 came in 3 days in excellent packaging. I really like the product. I did not experience any problems. Thank you jomashop

Date of experience: November 12, 2022
California
1 review
0 helpful votes
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I've bought multiple watches from Jomashop over the years. My latest order M32Q3726 was an amazing Breitling at a price I couldn't refuse. The experience has always been fantastic. The watches are packaged well and ship fast. All shipments are easily tracked. I highly recommend Jomashop!

Date of experience: November 11, 2022
Nevada
1 review
0 helpful votes
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Felling
November 11, 2022

Fast service, good quality products, I'm very satisfied

Date of experience: November 11, 2022
California
1 review
0 helpful votes
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I wish I could give a zero star for this unprofessional company! I bought two Creed perfume two months ago and still I didn't receive it and they said they delivered it but I don't know where they deliver it but still today I don't have it and they don't want to resend it or give me a store credit or give me a refund they don't wanna do anything. DO NOT BUY ANYTHING FROM THERE! Very unprofessional and horrible customer service!

Date of experience: November 11, 2022
Arizona
1 review
0 helpful votes
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Good
November 11, 2022

Orders came quickly and packaged nice. Could have been shipped at once had 4 items all shipped alone at different times would have liked for order to have been shipped at the same time seemed like a waste for shipping and time to be delivered all at different times. But overall pleased with products

Date of experience: November 11, 2022
California
1 review
0 helpful votes
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Best Shop and Super Fast Shipping
November 11, 2022

This site is so user friendly even on your phone. Making a account was super easy and their prices and selection were outstanding. My husband loved his watch and gets so many compliments. I am very big on shopping prices and Jomashop has the best prices.

Date of experience: November 11, 2022
Tennessee
1 review
0 helpful votes
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Great customer service
November 11, 2022

The agent informed me that there was discount on the item I was purchasing and it saves me money and this site had that item for the lowest price I've seen including Amazon, Dillards and EBay

Date of experience: November 11, 2022
Connecticut
1 review
0 helpful votes
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Purchase of a Luxury Watch
November 10, 2022

Very good service and excellent turnaround to answer my questions, completing the purchase and delivering the item.

Date of experience: November 10, 2022
Georgia
1 review
0 helpful votes
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Great Prices, quick shipping
November 10, 2022

I needed a watch for a gift, I needed it delivered in two days. Got the coupons and a decent discount. Really recommending Jomashop

Date of experience: November 10, 2022
Kentucky
1 review
0 helpful votes
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Great Selection
November 10, 2022

The shopping experience on the website and all was great but unfortunately i never received my items which is usps's fault though. The user experience was great and I love the great selection on the website, the customer service hasn't been very helpful in finding my items

Date of experience: November 10, 2022

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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