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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Texas
2 reviews
0 helpful votes
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Good experience
November 22, 2022

Very happy with purchase. Had two fragrances that I got at a very good price. Quick and updated shipment.

Date of experience: November 22, 2022
New York
1 review
0 helpful votes
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Great
November 22, 2022

Never disappointed in the service jomashop.com provides.

Date of experience: November 22, 2022
Philippines
1 review
0 helpful votes
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For Order M******* - Better than last time.
No delay in shipment. Item was actually in stock (rather than being 'reportedly' in stock). Fast delivery at the receiving end.

Date of experience: November 22, 2022
Ohio
1 review
0 helpful votes
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Excellent
November 21, 2022

My experience with Jomashop has been great. I've ordered both sunglasses and items of clothing and have gotten amazing deals on all my orders. My orders have also shipped very quickly and come in all the brand's original packaging.

Order number: M*******

Date of experience: November 21, 2022
Colombia
1 review
0 helpful votes
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I really love Jomashop original products and how fast they have shipped my purchases, i just bought a pink Burberry sunglasses and i love them M*******

Date of experience: November 21, 2022
Indiana
1 review
0 helpful votes
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Great Value
November 21, 2022

Great price for a pair of Brioni sunglasses! Better deals than everywhere else. Order number M*******

Date of experience: November 21, 2022
Oregon
2 reviews
0 helpful votes
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Great produce and great service!
November 19, 2022

My order #M******* was for a pair of designer sunglasses. Exactly as described. Got a great price and they were delivered quickly! Very happy with my purchase!

Date of experience: November 19, 2022
Canada
1 review
0 helpful votes
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You are the best
November 19, 2022

My first time buying from your site and I am satisfied. Thank you for doing such a great job

Date of experience: November 19, 2022
Florida
2 reviews
0 helpful votes
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First time that I buy at this site, but my experience has been great. Since the moment i placed the order to the delivery everything went smooth. I will buy again the future. The overall experience was great.

Date of experience: November 18, 2022
North Dakota
1 review
0 helpful votes
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A great place to buy a watch
November 18, 2022

What can I say? Fair prices and exceptionally fast shipping. Very satisfied.

Date of experience: November 17, 2022
Georgia
1 review
0 helpful votes
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Quality and service
November 18, 2022

So we had some minor issues but this company quickly reached out to resolve it not to mention fast shipping I have personally been impressed with their customer service and deals I will definitely continue to do business with them

Date of experience: November 17, 2022
Georgia
1 review
0 helpful votes
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Best customer service team
November 17, 2022

Best Customer Service Team hands down, even with returns, process was very smooth. What really shocked me is the quick turnaround response emails.

Date of experience: November 17, 2022
Israel
1 review
0 helpful votes
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Great shopping experience
November 17, 2022

Shipment was fast and the watch was purchased at unbeatable price. Thank you jomashop

Date of experience: November 17, 2022
New York
1 review
0 helpful votes
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Love buy luxurious brands with the best prices! I bought tons of sunglasses and cosmetic products on this site,and they are exactly the products sold at high end department stores with the best prices!

Date of experience: November 16, 2022
Illinois
1 review
0 helpful votes
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Great selection and customer service
November 16, 2022

I was skeptical at first about ordering a Swiss watch online. Ordering was fast, safe and easy. Very good selection of quality watches and sunglasses. Will be back for more holiday gifts at JomaShop!

Date of experience: November 16, 2022
Colorado
2 reviews
0 helpful votes
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Excellent product. Shaky delivery dates
November 16, 2022

Patience is a must! Product comes in perfect condition. Once they have it in stock it is shipped to you very quickly. It took them over 2 weeks to get my first order to me but then once I got the order it changed my mind to order again and again. Once they get their delivery system down, they are great.

M32T6474

Date of experience: November 16, 2022
Massachusetts
1 review
0 helpful votes
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No where else you can find a lower price for the oakley's i bought. Believe me, I looked hard online for a while. I will do business again with JomaShop.

Date of experience: November 16, 2022
Michigan
1 review
0 helpful votes
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Good experience this time
November 16, 2022

I ordered the watch I was looking for and it arrived within a week. The price was fair and the watch is great!

Date of experience: November 15, 2022
California
1 review
0 helpful votes
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Another great order from Joma
November 15, 2022

Items arrived intact and in a timely manner.
I have purchased everything from perfume to timepieces over the years and JOMASHOP
Never disappoints.
I am a longtime and loyal customer who highly recommends this merchant.

Date of experience: November 15, 2022
Belgium
1 review
0 helpful votes
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Top qualité
November 15, 2022

Top qualité je suis très satisfait de mon achat le service le prix livraison Je suis vraiment très satisfait de mon achat

Date of experience: November 15, 2022

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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