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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I bought 2 tissot watches ranging from 400 after tax. However they said my payment has declined and allowed my bank to let it go through. Later that day I check my account and it was shockingly low. I asked them why is my account low and will they give me back the money they double charged. They keep on sending me emails and not willing to help me. I got frustrated and still am. I will keep them though bc they are gifts for my grandparents. If you are willing to spend extra 30 to 50 like on ebay or Amazon or chrono or maybe a different site it would be worth it.
I'm was a first time customer. I wanted a specific watch for my girlfriend for Christmas. After shopping online, Jomashop had the best prices and availability. Checkout was easy and I was kept updated on shipping status via emails. Satisfied customer! M33A7400 Was my order
I bought Armani, YSL, Tom Ford lipsticks, and lip gloss. I have these products and the same shades I bought at Sephora store but they ran out so I decided to try to order these colors from Jomashop b/c it was cheaper. Unfortunately, I received the package. All 3 products are fake, the colors and the texture of the lipsticks and lip gloss are not the same to the ones I bought at Sephora. The packages look like it was made in China. It has all Chinese letters written on it that I cannot read. Definitely Jomashop is selling fake products for sure.
Over the last two weeks, I ordered 15-20 bottles of mostly "niche" perfumes from several online vendors and in person at Saks Fifth Avenue/Nieman Marcus. JomaShop has a large variety, good/competitive prices, and fast, securely packed shipping. I appreciate that JomaShop's items are easy to locate, sort, and save to a "wish list".
Bought a lot of fragrances and watches from this company and I have yet to be disappointed! I had one watch that I had issues with, but they took care of everything headache free!
This store has everything I need when it comes to perceived luxury. The shopping experience is great. AmazonPay option is a hit.
[M*******] During this Black Friday sale period, I purchased bally sneakers at a very good price. Jomashop was quick to process the delivery, and when I received the item, the packaging and product condition were excellent. The product was as described, the size was perfect, and above all, the product was in excellent condition. I want to use Joma Shop again next time.
I brought shaghaf oud it last on my skin 24 hour the silliage is awesome. So I would say by this even if it's blind but it stays in clothes for days.
Bought 2 watches and was great. Highly recommend. I am looking forward to my next purchase.
I LOVE shopping with Jomashop, they have the best designers on deck that I can think of, quality is what I expected-top tier, The prices are amazing and they ship the products out in a very timely manner! I would definitely recommend shopping with them!
I recently bought a watch from jomashop. Service was great, watch is great, arrived sooner than expected also!
Best price on the watch I'd been researching for a while. Super quick process and ship. Love the watch!
M*******
PRODUIT EXACTEMENT COMME DECRIT, LIVRAISON RAPIDE!
Loves everything about my order. From ordering to processing time and shipping time. A+++
M*******
I really happy with all my purchases experiences in Jomashop.com
Always best price and original quality!
Authentic perfume at amazing prices.bought myself one today.orchadee and néroli.L'Occitane.I even went on the site today and it went down to 34 bux.good stuff..
Very happy with my purchase! Everything came in and looked amazing!
Used JomaShop for a recent purchase of classic Ray-Ban sunglasses and was very pleased with their service and fast shipping. The pricing was very competitive as well.
Great prices, fast delivery. Highly recommended. They have what you are looking for:)
Order M*******.
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members