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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Missouri
1 review
0 helpful votes
Follow Miguel E.
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I love watches and Jomashop have the best quality, best watches brands and by far better prices. I am very happy with their services

Date of experience: November 12, 2015
New Jersey
1 review
0 helpful votes
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Best place to shop your watch
November 13, 2015

I had very decent experience twice with Jomashop. Their price is competitive and shipping is really fast. This will be my go to shop always.

Date of experience: November 12, 2015
Chile
1 review
0 helpful votes
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Exellente service
November 13, 2015

Simple and easy to buy. Very fast delivery service. Excellent store.

Date of experience: November 12, 2015
Illinois
1 review
0 helpful votes
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I had a great experience with my order M1M1558.

What more could you want than a great price and quick delivery on a fashionable watch?

Date of experience: November 11, 2015
Massachusetts
1 review
1 helpful vote
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Ecellent website to buy watch
November 12, 2015

I have bought three tissot watches from this website, high quality, quick shipping, and good guarantee.

Date of experience: November 11, 2015
Pennsylvania
1 review
0 helpful votes
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Excellent Experience
November 11, 2015

I am very happy with my purchase of my Citizen watch from Jomashop. The web site is great, the shipping was prompt and the product was genuine and exactly what I expected. I have zero-complaints.

Citizen will only provide factory service to watches that are "registered", and they will only register watches that have been purchased from an "authorized dealer", which Jomashop is not. This was such a great deal however that I can afford to simply replace this watch should I ever have a serious problem with it.

Date of experience: November 11, 2015
Wisconsin
1 review
1 helpful vote
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Watch was exactly as advertised!
November 11, 2015

I purchased a Citizen watch that was 60% normal retail price. It was exactly as advertised, great quality, fast shipping and a steal of a deal! Gave it to my husband on our wedding day and he loved it!

Date of experience: November 11, 2015
New Jersey
1 review
0 helpful votes
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Smooth Experience
November 11, 2015

I found Jomashop had the best price and the ordering & shipping process couldn't have been easier. First class shopping site.

Date of experience: November 11, 2015
Australia
1 review
0 helpful votes
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Smooth experience from start to finish.
November 11, 2015

Starting with their great, easy-to-navigate web site, through competitive pricing to quick despatch and safe arrival, I can unhesitatingly and without reservation commend JomaShop as professional and trustworthy. Communication was excellent throughout the process. When one of the watch containers was slightly damaged, reparation was immediate. Overall, great experiences both times l have shopped. Funds permitting, hope to be back.

Date of experience: November 10, 2015
California
1 review
0 helpful votes
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Got what I received in a timely manner
November 11, 2015

Watch was in new condition with the original packaging.

Date of experience: November 10, 2015
New York
1 review
0 helpful votes
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Quick delivery excellent price
November 11, 2015

Bought a set of earrings they arrived quickly and as described in the pictures and for 20% less then even the outlets price.

Date of experience: November 10, 2015
Viet Nam
1 review
0 helpful votes
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Perfect service, exellent price
November 10, 2015

I bought a lot watches at Jomashop. Next target i will buy my watches at Jomashop again!

Date of experience: November 10, 2015
Massachusetts
1 review
1 helpful vote
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Best Gucci wathes ever
November 10, 2015

My watches arrived literally the next day and me and my husband are absolutely in love with them!

Date of experience: November 10, 2015
California
1 review
1 helpful vote
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Awesome!
November 10, 2015

I really wanted that Marc Jacob watch, but it costs $275, so when I looked online and I found it for $140 on jomashop's website I was sceptical. But still, I ordered it and turned out that it's not counterfeit and I received it within a week in its original package. I would definitely buy others items on this website! I highly recommend it. You save almost 50%

My order number M1M118M

Date of experience: November 10, 2015
New Jersey
1 review
0 helpful votes
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Good
November 10, 2015

Overall the watch is good, and I've already worn it several times. My only problem is that the band is a little long for me, and I don't think there is a way to adjust the length, but it's perfect to match my daily style.

Date of experience: November 10, 2015
Alabama
1 review
0 helpful votes
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Great Experience
November 11, 2015

My son wanted a specific watch. He found it on the Jomashop website and did some research on the company. We placed the order and it came very quickly. We are very satisfied with Jomashop and would recommend them to anyone.

Date of experience: November 10, 2015
Virginia
1 review
1 helpful vote
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Customer service
November 10, 2015

Your company responds quickly. Your products are excellent and you have the best pricing. I will continue to buy from jomashop

Date of experience: November 9, 2015
New Jersey
1 review
0 helpful votes
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Got the citizen AT4010-50E eco drive watch in titanium and crystal sapphire. It is a very nice watch except that the battery meter only goes half way up despite leaving it in light for several days. I wonder if this is a 2nd rate or returned watch?

Date of experience: November 9, 2015
Texas
1 review
1 helpful vote
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I trust Jomashop 100%
November 8, 2015

Always original products. Great price. Never had a problem. 5 stars for sure.

Date of experience: November 7, 2015
Iowa
1 review
2 helpful votes
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Great Experience
November 7, 2015

Purchased a watch at a great price, but when I received it there was a piece of something under the crystal. This was my first purchase from Jomashop, so I asked fro an RMA, which I quickly received, and shipped the watch back. I received my new on within 10 days, no problems. Great service. Thanks.

Date of experience: November 6, 2015

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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