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JomaShop

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Florida
1 review
0 helpful votes
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Watch
November 20, 2015

Excellent price on an excellent product; timely delivery. All real smooth.

Date of experience: November 19, 2015
Ohio
1 review
0 helpful votes
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Fantastic service
November 20, 2015

Package arrived on time and in very intricate protective packaging. I use the product I got from Joma shop everyday. Will continue to buy from here!

Date of experience: November 19, 2015
Iowa
1 review
0 helpful votes
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Good shop
November 20, 2015

I have purchased many time in jomashop!All the items are as expected,and the price is really nice

Date of experience: November 19, 2015
GB
1 review
0 helpful votes
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Amazing tissot watch
November 20, 2015

Absolutely amazing watch. Fantastic price for a genuine Swiss brand. Cheapest on the market and best service!

Date of experience: November 19, 2015
Texas
1 review
0 helpful votes
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Great experience
November 20, 2015

Fast, good and fair price.
I'm absolutely satisfied with the service provided.
I like the service and watches I've got.
Order M1M2Y0W

Date of experience: November 18, 2015
Kazakhstan
1 review
0 helpful votes
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Good
November 20, 2015

Shopping with jomashop was good but their shipping method is not satisfactory...

Date of experience: November 18, 2015
Colombia
1 review
0 helpful votes
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A nice shopping here for watches
November 20, 2015

The price here in Jomashop is really good, cheaper than what I saw in Amazon and eBay. The servie here is good and the delivery is fast. Very nice and excited experiences here in Jomashop!

The product is also good!

Date of experience: November 18, 2015
Virginia
1 review
1 helpful vote
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Lousy Service!
November 18, 2015

They never gave me credit on my account that was owed to me!

Date of experience: November 18, 2015
KR
1 review
0 helpful votes
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좋은 가격
November 20, 2015

좋은 가격에 좋은 제품 구입한것 같습니다.
구입 후 1달 사용하고 있는데 아무런 문제 없이 잘 동작합니다.

Date of experience: November 18, 2015
California
1 review
0 helpful votes
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Tag Heuer Watches
November 20, 2015

Already bought 2 Tag Heuer Formula 1 watches and they ship fast and in great conditions.
Definitely will keep buying my watches from here!

Date of experience: November 18, 2015
Texas
1 review
0 helpful votes
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Bought a Cartier watch, hassle free. Highly recommended to everyone

Date of experience: November 18, 2015
California
1 review
0 helpful votes
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Quality items for a top quality price.
November 18, 2015

So far I have ordered 3 high end watches from Jomashop and they were delivered quickly and as advertised.
I shop the web for the very best price on the watches I intend to purchase and have never been disappointed with Jomashop.

Date of experience: November 18, 2015
Texas
1 review
0 helpful votes
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Seamless Transaction
November 20, 2015

I had my doubts, but one quick search and I figured that wow this internet company has actually been around forever. The products they offer are vast, and their prices are always unbeatable. I am a Joma Shopper for life

Date of experience: November 18, 2015
Ireland
1 review
0 helpful votes
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Love this site
November 20, 2015

Wanted to get this watch for a while and was so happy with the variety and amazing prices on jomahop. Really quick delivery as well. In love with the watch and will definitely be purchasing again from this site

Date of experience: November 18, 2015
Illinois
1 review
0 helpful votes
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Excellent
November 18, 2015

Order Number M1M2H45 the joma shop experience was excellent, a quality product delivered on time. I like the watch a and it fits my wrist appropriately.

Date of experience: November 17, 2015
Minnesota
1 review
0 helpful votes
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Wedding gift for fiance
November 18, 2015

Very easy to work with and answered all my questions over the phone. My watch is amazing!

Date of experience: November 17, 2015
Japan
1 review
0 helpful votes
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Citizen Watch Review
November 18, 2015

All was easy and streamlined. I bought the watch for my Godson's 13th birthday.
He LOVES the watch and all it's functions.
He was very impressed that the watch changed time for Daylight Savings.
I will definitely order again from your website... very high quality products and great service!

Date of experience: November 17, 2015
California
1 review
0 helpful votes
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Montblanc
November 18, 2015

Everything was good except for the wait before you could speak with the agent. I waited about 25 minutes. Sometimes, I wonder if it is worth the time. Should get compensation for the wait.

Date of experience: November 16, 2015
Florida
2 reviews
0 helpful votes
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Peace of Mind
November 18, 2015

Buying from you guys give me the piece of mind you get when you buy authentic brands... and best of all... at great prices.
Thank You.

Date of experience: November 16, 2015
Pennsylvania
1 review
0 helpful votes
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Couldn't have asked for a nicer watch
November 17, 2015

This was the perfect gift for my boyfriend. Very masculine in appearance and looks regardless of clothes. Dressed up or wearing jeans. Both look great.

Date of experience: November 16, 2015

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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