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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
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This website/company is very true to their word! All the products i've received from this website is exactly what they show and advertise. All of the pictures and descriptions are exactly what the product is. Not only is everything good quality and authentic but shipping is also very fast! I've ordered 4 Michael Kors watches and a Michael Kors purse off this website and I just love it all! This is literally my favorite website to purchase anything Michael Kors and I also plan on purchasing many more products on this website. Thank you Jomashop!
I recently have bought watch from Jomashop.
It was dispatched quickly and was send to my home in Bulgaria.
Shipment was with tracking number so it was easy for me to monitor it.
I am very happy and will shop again from Jomashop
10x
Very pleased with Jomashop. Fast shipping Perfect watch
Jomashop customer service is horrible. They will not warranty your purchase. Do not buy from them. Do yourself a favor and look somewhere else.
It was great when i was in search for a Michael Kors purse. I stumbled upon a great deal i couldnt pass up specially since it was for my girlfriend. She loved it this was a great birthday present. I want to thank the great people at Jomashop for having and handling the delivery of my merchandise in a timely but also very professional manner. Thank u Jomashop.
I purchased a watch from a major department store, found Jomashop on my way home and found a better watch for a lot less money. Ordered the watch and took the original purchase back to the store. Watch from Jomashop came within 3 days and was in original box and everything. Highly recommend using Jomashop for all watch needs and wants.
I ordered two Swarovski Christmas ornaments, they were exactly what I wanted, came on time and the price was discounted. I will order from Jomashop again!
Thank you!
Went on line to Jomashop to purchase a watch. The selection of quality watches was great, and the prices were even better. Once ordered, the item was delivered very quickly and was exactly as described. Very pleased with the buying experience.
This is the first watch I have bought from jomashop and i have been very happy with the quality of the product and level of service from this company.
I've stated in a hotel in manhattan and the watch was delivered in less than 24 hours.
Prices are very good and they have a lot of watches you cant find elsewhere on the internet and there is a lot of different types of watches to suit all styles.
Order M1Q4F92
Great experience ordering from jomashop. Convenient, Solid prices, and most important of all, an awesome collection of beautiful watches.
I was disappointed to find out that JOMASHOP is not registered with CITIZEN Watches and the warranty is not valid
Best place to purchase the Swarovski Annual Ornament.
Easy purchase, affordable prices, fast delivery!
I have purchased in Jomashop for a at least 5 years and I always have a good experience and you guys sell excellent products
M1Q5B11: I have bought many watches and crystal from Jomas. I live in Canada and for those that don't know the problems we face getting items shipped from the states, let it be known that it is endless.
But dealing with Jomas shop, there is never a problem. I select my purchase and in this case it was a saworski crystal star. The ordering was clean and easy and the shipping made it through with NO problems. I love dealing the Jomasshop
It is Great products and great service.
The site is easy to navigate and the service amazingly prompt. Thanks to them!
Order number M1Q586M
I bought a Casio G Shock watch from Jomashop. Great quality! It's still working and I'm still happy! Will definitely be back to purchase more
I bought a Longines for myself and a Hamilton for my wife both for Christmas and they are great! Excellent price for both, shipped fast, & in perfect condition we will definitely be buying from Joma Shop again. M1Q4776
I have bought many watches frm jomashop, and never had a problem. Just bought two automatic watches for Christmas presents. They were as advertised, brand new and without issues, plus fast shipping. Will be buying from them again.
After extensive research prior to my first purchase, I have come to love Jomashop. As is well established, their selection and pricing is second to none, however, my last experience truly establishes them as a premier timepiece source. After personally entering the wrong shipping address, and the shipping company compounding the issue, Jomashop went well out of their way to correct something they certainly did not cause, and order to delivery was still less than 2 weeks. I cannot thank their personnel enough for the significant due diligence in correcting the issue. They have certainly acquired a lifetime loyal customer.
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members