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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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Shopping with Jomashop was easy and affordable. I purchased a MK female watch and I was surprised on how affordable it was plus I received my precious jewel at a timely manner just in time for the holidays and without being charged an outrageous amount for shipping. I LOVE my watch!
This website is of good design: easy to navigate and compare. Processing and shipping are really fast, even during the holiday season.
I got $20 as first time customer too. The product itself is of course of high quality. I'm highly satisfied. I will definitely recommend to friends and shop here again.
Great experience, easy navigation through their website and the deals are unheard of!
The ornament was shipped quickly. The ornament is beautiful. Good pricing.
The watches (Jomashop order name: M1R343H) I bought were gorgeous in terms of both quality and price. They were about 30 to 40 percent lower than the retail price. The watches were well packed and a $20 coupon was included too. The service and shipment was fast and excellent.
I bought 2 watches here. Both are beautiful and delivery was fast.
I just bought a Tissot watch about 2 month a go I guess. That was really perfect as I could see a huge information with details as well as many photos for each item in the website. I like it. Thanks anyway
We ordered a number of watches from this store and the experience of receiving a return authorization and return instructions was very bad. It took them almost 2 weeks to receive the needed details. Very unhelpful and unfriendly on the phone when I called to inquire about my return request status. Would not recommend to other potential buyers, at least be aware that the return process is extremely lengthy.
Great process; unbelievable prices even less than any Amazon sales or black Friday; great delivery. Will use again.
It was s good experience and I would refer Jomashop to my friends
This is my second year to order the annual ornament. Value pricing and excellent service. Will come back again.
Placed my order during thanksgiving period and I thought it will take long time to get the watch. Got it in promised time and man best part, NO TAX. Living in California paying 9% tax is NO fun. When I found the deal on the Tag Heuer watch, with no tax, it turned out to be best option online. (based on my research)
Will definitely recommend and come back for future purchases.
The customer service chat assured me that this watch was going to be exactly as is. And, it was! My boyfriend lover the watch!
Items were shipped promptly and well packaged. Arrived in great shape and as described. I couldn't be happier. Great service.
I order a watch for Christmas and my boy friend love it. I received it in a good manner of time and got it for a great deal. This is a great online shop and I already recommend to others. The service, the prices, and also the stuff they sell! My order number is M1T014Q
EXCELLENT! This is my first time ordering from Jomashop and the experience was first class... easy ordering - quick shipment - great packaging - and perfect product! I was worried because the watch I purchased was 50% less than what I saw on other sites and in stores. But I have to say... I'm a customer for life!
Fully Satisfied with Jomashop, So far i got AX and Tissot and Diesel brand watches for best discounts.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

