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JomaShop

4.3

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Illinois
2 reviews
0 helpful votes
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M1T4991
February 2, 2016

Shopping with Jomashop was easy and affordable. I purchased a MK female watch and I was surprised on how affordable it was plus I received my precious jewel at a timely manner just in time for the holidays and without being charged an outrageous amount for shipping. I LOVE my watch!

Date of experience: February 1, 2016
New York
1 review
0 helpful votes
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Fantastic
February 2, 2016

Great experience! Got a beautiful watch for a great price and delivery was very fast

Date of experience: February 1, 2016
New Jersey
1 review
0 helpful votes
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This website is of good design: easy to navigate and compare. Processing and shipping are really fast, even during the holiday season.
I got $20 as first time customer too. The product itself is of course of high quality. I'm highly satisfied. I will definitely recommend to friends and shop here again.

Date of experience: February 1, 2016
California
1 review
0 helpful votes
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Simply Amazing!
February 1, 2016

Great experience, easy navigation through their website and the deals are unheard of!

Date of experience: January 31, 2016
Illinois
1 review
0 helpful votes
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Swarski Annual 2015 Ornament
February 1, 2016

The ornament was shipped quickly. The ornament is beautiful. Good pricing.

Date of experience: January 30, 2016
China
1 review
0 helpful votes
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The watches (Jomashop order name: M1R343H) I bought were gorgeous in terms of both quality and price. They were about 30 to 40 percent lower than the retail price. The watches were well packed and a $20 coupon was included too. The service and shipment was fast and excellent.

Date of experience: January 30, 2016
Georgia
2 reviews
0 helpful votes
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Love this company
January 30, 2016

I bought 2 watches here. Both are beautiful and delivery was fast.

Date of experience: January 30, 2016
Missouri
1 review
0 helpful votes
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TISSOT watch
January 30, 2016

I just bought a Tissot watch about 2 month a go I guess. That was really perfect as I could see a huge information with details as well as many photos for each item in the website. I like it. Thanks anyway

Date of experience: January 29, 2016
Washington
1 review
0 helpful votes
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We ordered a number of watches from this store and the experience of receiving a return authorization and return instructions was very bad. It took them almost 2 weeks to receive the needed details. Very unhelpful and unfriendly on the phone when I called to inquire about my return request status. Would not recommend to other potential buyers, at least be aware that the return process is extremely lengthy.

Date of experience: January 29, 2016
Illinois
1 review
0 helpful votes
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Great process; unbelievable prices even less than any Amazon sales or black Friday; great delivery. Will use again.

Date of experience: January 29, 2016
Indiana
1 review
0 helpful votes
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Great experience!
January 29, 2016

Shopping was easy, selection was ample, and price is right?

Date of experience: January 29, 2016
Massachusetts
1 review
0 helpful votes
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Mont Blanc pencil
January 29, 2016

It was s good experience and I would refer Jomashop to my friends

Date of experience: January 28, 2016
Texas
1 review
0 helpful votes
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Swarovski annual ornament
January 28, 2016

This is my second year to order the annual ornament. Value pricing and excellent service. Will come back again.

Date of experience: January 28, 2016
California
1 review
0 helpful votes
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Great Service and Genuine Products.
January 28, 2016

Placed my order during thanksgiving period and I thought it will take long time to get the watch. Got it in promised time and man best part, NO TAX. Living in California paying 9% tax is NO fun. When I found the deal on the Tag Heuer watch, with no tax, it turned out to be best option online. (based on my research)
Will definitely recommend and come back for future purchases.

Date of experience: January 28, 2016
California
1 review
0 helpful votes
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Very Reliable!
January 29, 2016

The customer service chat assured me that this watch was going to be exactly as is. And, it was! My boyfriend lover the watch!

Date of experience: January 28, 2016
Pakistan
1 review
0 helpful votes
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Good Deal
January 28, 2016

It was an excellent experience with efficient delivery and good condition of watch, their price is s also compatible to any stores

Date of experience: January 28, 2016
Thailand
1 review
0 helpful votes
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Watch purchase
January 28, 2016

Items were shipped promptly and well packaged. Arrived in great shape and as described. I couldn't be happier. Great service.

Date of experience: January 27, 2016
California
1 review
0 helpful votes
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Great Service: order number M1T014Q
January 27, 2016

I order a watch for Christmas and my boy friend love it. I received it in a good manner of time and got it for a great deal. This is a great online shop and I already recommend to others. The service, the prices, and also the stuff they sell! My order number is M1T014Q

Date of experience: January 27, 2016
Georgia
1 review
0 helpful votes
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Michael Kors watch
January 27, 2016

EXCELLENT! This is my first time ordering from Jomashop and the experience was first class... easy ordering - quick shipment - great packaging - and perfect product! I was worried because the watch I purchased was 50% less than what I saw on other sites and in stores. But I have to say... I'm a customer for life!

Date of experience: January 27, 2016
North Carolina
1 review
0 helpful votes
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Nice Products
January 27, 2016

Fully Satisfied with Jomashop, So far i got AX and Tissot and Diesel brand watches for best discounts.

Date of experience: January 27, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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