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JomaShop

4.3

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Pennsylvania
1 review
0 helpful votes
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FOSSIL WATCH
February 8, 2016

I ordered a Fossil watch which is like 120$ in all the websites. I got here for only 50$. The experience with it was good. I am wearing it from the very first day. It is too good to wear. The quality, delivery speed, customer experience was nice. The costs are very low compared to all other leading websites. It was the best site buy watches for me out of all.

Date of experience: February 8, 2016
Ohio
1 review
0 helpful votes
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Watch purchase review
February 8, 2016

Solid. The items were as described and arrived within the timeframe listed on the site. I would shop here again.

Date of experience: February 8, 2016
Australia
1 review
0 helpful votes
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Frederique Constant Slimline
February 8, 2016

The Frederique Constant Slimline is the best watch that I've ever owned.

Great price, great watch. Thanks Jomashop!

Date of experience: February 8, 2016
Australia
1 review
0 helpful votes
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Great site to buy from.
February 6, 2016

Have bought several watches from Jomashop and it has been and easy process and the quality has been very good.

M1T888W

Date of experience: February 5, 2016
Florida
2 reviews
0 helpful votes
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Terrific
February 5, 2016

I have ordered three watches for joma. One had an issue and they immediately offered to replace it. Service is quick and prices are great.

Date of experience: February 5, 2016
GB
1 review
0 helpful votes
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Love this site!
February 5, 2016

I love the variety of products offered on Jomashop. I know that the brands are authentic and the quality meets all standards. The regular shipping is also pretty quick. I highly recommend!

Date of experience: February 5, 2016
Tennessee
1 review
0 helpful votes
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Great Watches
February 5, 2016

I have been with Jomashop for about 2 years and have ALWAYS had EXCELLENT SERVICE that coincide with the phenomenal pricing. My recent purchase was a MOVADO MUSEUM PIECE. M1T799Q It is flawless it is so nice Wifey keeps it in the SAFE. I will continue to build upon my Watch Collection and always use and recommend JOMASHOP

Date of experience: February 5, 2016
Texas
1 review
0 helpful votes
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As Expected
February 4, 2016

Brand new, factory fresh, fast shipping. Great purchas.

Date of experience: February 4, 2016
Alabama
1 review
0 helpful votes
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I bought my fiancé a watch from jomashop for Christmas. We've already had to take it to the jewelers twice. Thank goodness they're friends of mine and fixed it for free. BOTH times.

Date of experience: February 4, 2016
Florida
1 review
0 helpful votes
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I always use Jomashop
February 4, 2016

The guys at Jomashop make buying watches easy. The selection of name brand watches coupled with the price and the warranty are unbeatable. I will not purchase another watch from anyone else.

Date of experience: February 4, 2016
Pennsylvania
1 review
0 helpful votes
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GREAT SERVICE
February 4, 2016

Very fast shipping, a+ for customer service, quality and packing of product was fantastic. Will return and soon!

Date of experience: February 4, 2016
Alabama
1 review
0 helpful votes
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Great!
February 4, 2016

My boyfriend loved the watch I got him from here! We'll packaged & fast shipping!

Date of experience: February 3, 2016
North Carolina
1 review
0 helpful votes
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Great
February 5, 2016

I was satisfied with the products and I will be coming back to by more things sooner then later. I hate waiting in lines and I live a bit far from the city so the convenience is great. M1T5T30

Date of experience: February 3, 2016
North Carolina
1 review
0 helpful votes
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Great experience
February 5, 2016

It was easy to shop and pay they also offered other things that I may like as well. Their suggested selling was realistic and def made me think about shopping with them again.

Date of experience: February 3, 2016
California
1 review
0 helpful votes
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Great!
February 3, 2016

Called customer service and got a live person to ask questions to. Service was great. The watch came on-time and looked beautiful!
Will definitely use Jomashop again.

Date of experience: February 3, 2016
Massachusetts
1 review
0 helpful votes
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Great Watch
February 3, 2016

I got a watch for my boyfriend and it was perfect. Great quality. He loved it!

Date of experience: February 3, 2016
New Jersey
1 review
0 helpful votes
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Perhaps only me
February 3, 2016

I saw this watch at Amazon which I liked, I saw it was sold by Jomashop, I went online and got it at Jomashop due to Affirm financing, but contrary to what I was expecting this is my first Swiss made watch which second hand does not stop exactly at the second mark everytime. Perhaps it is only mine, but for the price and Tissot quality I would expect the Swiss precision. Also the clasp on the watch in mention looks and performs so cheap, can not be fine adjusted at all being a mariners watch lacks the extra link for scuba suit. I own over a dozen Swiss made watches and my third Tissot.

Date of experience: February 3, 2016
California
1 review
0 helpful votes
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Jomashop is awesome!
February 3, 2016

I have purchased many (always discounted-usually way below retail) timepieces from Jomashop and each one was delivered new in the mfg's box, as advertised and shipped quick. What more can a shopper ask for?

Date of experience: February 3, 2016
Oregon
1 review
0 helpful votes
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Fast and Accurate
February 3, 2016

My watch arrived quickly and was in an original box with all documentation. Jomashop had the best price by far.

Date of experience: February 2, 2016
Hong Kong
1 review
0 helpful votes
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LOVE these guys!
February 2, 2016

So easy to navigate, great selection, great merchandise. My boyfriend was so happy to receive his gift! Definitely recommending this site to EVERYONE!

Order number: M1T5619

Date of experience: February 2, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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