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JomaShop

4.3

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Florida
1 review
0 helpful votes
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Nice People to do business with
February 17, 2016

I am very pleased with the way everything was done in a most professional way. Great prices and great service delivery was very fast. I would certainly recommend doing business with them

Date of experience: February 16, 2016
Massachusetts
2 reviews
0 helpful votes
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Excellent store!
February 17, 2016

I ordered a Citizen Watch for Christmas, it was delivered on time and at a great price! Watch was exactly as portrayed on the website.

Date of experience: February 15, 2016
New York
1 review
0 helpful votes
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My experience everytime I putchase a watch is nothing short of amazing. I always find something i want for an exceptional price. Quick service. And never any issues with the product!

Date of experience: February 15, 2016
Illinois
1 review
0 helpful votes
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Looked all over for watch options and found a great selection on JomaShop. Found the watch for me. Name Brand and cheaper than anywhere else and quick delivery.

Date of experience: February 15, 2016
New York
1 review
0 helpful votes
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Seiko SNN233
February 16, 2016

Jomashop is top notch. I order from Jomashop because I can rest assured that my watch will be 100% authentic. They're customer service is the best and they're selection of watches is extensive. I ordered on a Friday and received my watch the very next day. Order #M1W583M.

Date of experience: February 15, 2016
Illinois
1 review
0 helpful votes
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Pretty Watch
February 16, 2016

The experience was hassle free. It was a Birthday Gift to my daughter, unfortunately she does not like it. I cannot find the receipt to return it. I had kidney surgery & things got misplaced

Date of experience: February 15, 2016
New Jersey
1 review
0 helpful votes
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Exactly what I was after
February 16, 2016

Great purchase at the best price on the web. Exactly what I was after.

Date of experience: February 15, 2016
Texas
1 review
0 helpful votes
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Great price - Fast Delivery
February 16, 2016

The watch I purchased was delivered fast, perfect condition / new. More than 100.00 cheaper than anywhere else on the net including Amazon / Ebay..

Date of experience: February 15, 2016
California
1 review
0 helpful votes
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Excellent service
February 15, 2016

It was a great easy purchase everything went so gracefully and i received my watch just on time. I will definitely buy here again

Date of experience: February 13, 2016
Colorado
1 review
0 helpful votes
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Great watch at a great price
February 13, 2016

First time using the side, got my watch promptly and at a great price

Date of experience: February 12, 2016
California
1 review
0 helpful votes
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Brera
February 12, 2016

Great place to Shop! Good prices and productos in stock. I placed my order on thursday and I received on tuesday without any troubles.

Date of experience: February 12, 2016
New York
1 review
0 helpful votes
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Fast shipping
February 12, 2016

The watch is perfect, just as pictured and the shipping and price was great!

Date of experience: February 12, 2016
Rhode Island
1 review
0 helpful votes
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Quality watches at terrific prices!
February 12, 2016

I have purchase a few watches at Joma Shop over the past few years, and they are authentic, beautiful watches at the BEST prices online.
Always shipped fast. Very satisfied with every purchase I have made.

Date of experience: February 12, 2016
Canada
1 review
0 helpful votes
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Exciting experience!
February 12, 2016

Love all the watches I bought form Jomashop! Good service, prompt delivery... just wait to buy my next one..

Date of experience: February 12, 2016
California
2 reviews
0 helpful votes
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First class service
February 12, 2016

I got a great price on an excellent B&M watch, very fast free delivery. Can't beat the deal.

Date of experience: February 12, 2016
Mississippi
1 review
0 helpful votes
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Very Satisfied
February 12, 2016

My order was delivered promptly with no issues at all. Everything was the way it was pictures on their website and they seem to do everything they can to make sure their customers are satisfied. I highly recommend buying from Jomashop. I have ordered from them twice and have been more than satisfied each time.

Date of experience: February 12, 2016
Maryland
1 review
0 helpful votes
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Product was added viewed and described.
February 12, 2016

I will continue to shop, my order was effortless and shipping was fast. I love that price match with other competitors.

Date of experience: February 12, 2016
Colombia
1 review
0 helpful votes
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Excelente Experiencia
February 12, 2016

Muy buena compra, el envio fue de acuerdo a lo acordado, rápido y seguro. Les confianza por todo.

Date of experience: February 12, 2016
Illinois
1 review
0 helpful votes
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Watch purchase
February 12, 2016

Prices are great and website is easy to use and able to compare different watches

Date of experience: February 11, 2016
Virginia
1 review
0 helpful votes
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I am such a online window shopper! But with the prices at Jomashop who could resist. I price matched with other vendors local as well, and no one had a better price. However I am very skeptical when purchasing online. But I have to say I received what I order and actually before I thought I would. Happy Customer!

Date of experience: February 11, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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