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JomaShop

4.3

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Belgium
1 review
0 helpful votes
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Just great seller.
March 9, 2016

Excellent condition and price, great seller, fast delivery.

Date of experience: March 9, 2016
RU
1 review
0 helpful votes
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Perfect!
March 9, 2016

It was really easy to find, choose and buy watch. I kindly recomend you to all my frieds and everybody.

Date of experience: March 8, 2016
Indonesia
1 review
0 helpful votes
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The watches are in excellent condition and complete. The shipment was ontime n can be track easily. I always buy repeatly..

Date of experience: March 8, 2016
Missouri
1 review
0 helpful votes
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Im loving it!
March 9, 2016

Ordering my purse was awesome! I had ordered my prayers during holiday season. I placed the order for my purse then receive the purse a week later. It was exactly what I wanted in a timely fashion that I needed it to be. And then to have a payment plan can't get any better than that! I would totally recommend this organization to my friend and family.

Date of experience: March 8, 2016
Illinois
2 reviews
0 helpful votes
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Excelent Service
March 9, 2016

Buying from Jomashop was simple, fast and secure. Delivery was quick. This was the third time I have purchased from from. I have been satisfied every time.

Date of experience: March 8, 2016
California
1 review
0 helpful votes
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Great product
March 9, 2016

I have placed couple orders recently.
Overall, great quality and shipping is fast.

Date of experience: March 8, 2016
California
1 review
1 helpful vote
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Returned an item per their return policy and only rec'd a partial credit for purchased price. They stated that their return policy allows them to charge their actual shipping cost (the item shipped for free) against the amount (purchase price of the item!)
After 30 minute hold time waiting to speak to CS rep, he transferred me to a manager that was extremely rude and flippant. When I told him that their return policy was unclear at best, he laughed and hung up on me.
Shady business practices, rude customer service.

Date of experience: March 8, 2016
New Hampshire
1 review
0 helpful votes
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Excellent!
March 9, 2016

Got what I wanted at a good price and it came quick. Brand new watch worked great.

Date of experience: March 8, 2016
California
1 review
0 helpful votes
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Price is great, but the saying goes - you get what you pay for...
It's more like 70% of the time you'll have to push the button on your Nespresso several times to get a full brew. Sometimes, might even need to unplug it...

Date of experience: March 8, 2016
Mexico
1 review
0 helpful votes
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I purchased the wedding anniversary present to my wife in Jomashop and it was a double-rewarding experience: she was really happy with its Baume et Mercier Linea watch and I was very satisfied with her happiness and the price I got for that beautiful time piece. Now they got a brand new and loyal customer. Thanks to the Jomashop´s team.

Date of experience: March 8, 2016
New Zealand
1 review
1 helpful vote
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Scammed by Jomashop
March 8, 2016

I ordered a watch for my partner in India. The watch was priced at 134.99USD. Delivery charges that were charged to my CC were 41.37$. A total of 176.36$ was paid by me wen i checked out. To begin with it took a month for the watch to be delivered on top the indian post office delivery guy charged my partner another 71.45$. Basically the watch costed me 134.99$ and delivery charges were 112.82$. Almost the bloody price of the watch. I don't believe it takes 112.82$ to ship a small watch to India from US. Been ripped off. Never in my life am i gonna shop with you guys every again. I am also going to aware others about the way you guys steal our money. Disgusted by Jomashop

Date of experience: March 8, 2016
Texas
1 review
0 helpful votes
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Best Deals Fir Watches
March 9, 2016

Excellent place for shopping the originals with most cheaper rates including warranty.

Date of experience: March 8, 2016
South Carolina
1 review
0 helpful votes
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Good watch
March 9, 2016

Good watch delivered on time. I was disappointed that it came with a weak battery.
Battery is weak when second hand moves erratically in a herky jerky motion. Otherwise, everything was OK. Vendor should have checked battery before it went out. They could at least send me a new battery to use later.

Date of experience: March 8, 2016
Jamaica
1 review
0 helpful votes
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On time
March 8, 2016

On time... Only issues were the package and that the price tag was on the watch. They need to have a gift wrapping option or just do better at their presentation. Since we already get a bill emailed why attach the price tag even if the watch was expensive or not... gift wrapping option needed... bcuz of that 3 stars... if ur ok with the above issues then you will alright.

Date of experience: March 7, 2016
Missouri
1 review
0 helpful votes
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Great prices! Fast shipping!
March 8, 2016

I've bought a few watches from Jomashop now, they're almost always the best in price amongst the multitude of websites. Fast shipping and well packaged!

Date of experience: March 7, 2016
Texas
1 review
0 helpful votes
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Best watch shop prices
March 8, 2016

I have bought several watches from them including an Omega Planet Ocean retails from 8200 and only paid 4400 with them also i got 3 Oris watches and one deep blue with like 70% off retail, excellent prices great customer services etc
One time had a problem with a watch that i drop and broke and just sent it to them and they fixed for free excellent service on the waranties

Date of experience: March 7, 2016
California
1 review
0 helpful votes
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I've been wearing my watch for 3 months now and like it a lot. Also, I've received many compliments. A good price for a very nice watch.

Date of experience: March 7, 2016
Virginia
1 review
0 helpful votes
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Michael Kors
March 8, 2016

My experience shopping here was great. The Michael Kors watch is very attractive and good quality.

Date of experience: March 7, 2016
Wisconsin
1 review
0 helpful votes
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After extensive shopping and research, I decided to purchase a Seiko watch from Joma Shop. It arrived in a timely fashion, carefully packed, and exactly as described. I couldn't be happier and would buy from them again.

Date of experience: March 7, 2016
New York
1 review
0 helpful votes
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Fast and Easy
March 8, 2016

FINALLY! You are able to purchase a High End Product in the privacy of your own environment and at your own terms WITHOUT ANY PRESSURE!

JOMASHOP makes shopping fast and easy and best of all... You cannot beat the savings!

Date of experience: March 7, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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