On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Experience was cool I like see your web page in my computer
Have had nothing but positive experiences with Jomashop. Purchased a watch from them for my wife. She didn't like the style, so I returned it and purchased a different one from the site. Just had to pay for the return shipping. Maybe in the future you could provide free returns? Anyway, my wife's new watch looks great, works great, and I will continue to purchase from Jomashop.
M*******
I'm form Turkey :) l buy form jomashop than l sell them ;) always best price and always fast shippjng. Hanks.
The watch was very good, the shipping was extremely fast!
I had my doubts about this site but turned out to be really nice.
Great selection, excellent prices and wonderful customer service! It's the only website I buy watches from!
My order #: M*******
Everything was smooth and easy. Received the watch promptly.
This is my second watch purchased from Jomashop
They have a great selection and always the best
Prices. Buying of the website is hassle free and easy
To do. I recommend checking them out if your in the market
Of a new watch!
I felt the whole experience of ordering timepieces and other accessories is truly convenient and cost effective. I appreciate the multiple ways in which to purchase and have had nothing but positive experiences.
M*******
However when i purchased luxury item that is a tie wouldve liked it when it cane with its original packaging or a box of some sort instead of cheap plastic wrapping on just the item
I always buy in Jomashop, and always receive my watches on time and new condition, 100% Jomashop fan
A person I care for saw this beautiful DIESEL wrist watch in some luxury store in one of European cities, but price was too high to afford for him. I've found the same model on Jomashop, also having amazing discount, so Instead of 250$, it was less then 140$. I got beautiful, original DIESEL wrist watch, in original package, recognizable beautiful white leather box. It was all brand new, unopened and untouched, with the instruction book, watch was protected in plastic wrap, around white cushion. Still had a tag with original 250$ price. It came within 3 days, much faster than any other shipment when I'm shopping online. I sent it to Europe and it came right on time for Valentine's day, making my friend so thrilled! He posted it on his social network as soon as he picked it up from the post office, could not hide how happy he was! Got many likes as well:-D My experience was great, with prices and delivery, and I'm so happy to find the place where I can find things and brands of highest quality, for decent price, delivered so fast! You can literally order gift to someone few days before, even if you forgot, it will be there on time. I will for sure pick up something nice for myself and shop here again. I would highly recommend.
The item was the same item at Internet. Great price. 100% original brand
M******* - I got a nice Seiko watch with a great price. Delivery was fast. I am very satisfied. I would definitely buy from Jomashop again. Thank you.
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members