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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
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First time trying Jomashop I was a bit nervous because I was not aware of the site but it all turned out to be awesome! Love the fragrances I purchased and looking forward buying other things like a Breitling Super Ocean Heritage 2. M38T9102
I ordered this a Tissot from the website, with order number M38H4030, arrived on time, exactly as described, Hassel free delivery ( payed extra so I don't have to deal with customs)
I ordered five fragrances, four came in one box and one came separately for some reason. The one that came separately leaks if held upside down and the packaging for both wasn't the best, so minus one star for that. However, it was decently timely in getting to me (make sure the item says in stock or it might come way longer than you want it to) and the prices were very good so I can't complain much.
They Sell watches to tell time but they don't know how to use them! I paid extra shipping to make sure I receive watch before Mother's Day(Ships in 1-3 days $9.99) but 10 days later I received the watch? Called Customer Service and all they can say is, "I'm sorry, it didn't get there on time but Im glad you eventually received the watch"! Everything about this company is based on lies. They're watch is not authentic, they ship when ever they feel like it and customer service is terrible. I'm returning the watch, but have a feeling that I will have to fight to get my money back. Never am I going to buy from JOMASHOP!
I love buying from JomaShop!
They have a wide variety of items. My favorite is cologne,the shipping is always fast and if theirs a problem I received a email from customer service to rectify the situation. Pricing is affordable.
I've ordered a number of items from Jomashop. Everything arrives quickly and there is never a question whether the item is authentic.
Very good service, price and product quality!
Will continue to buy products as needed and recommend to others.
M38C3348
Received as ordered in mint condition.
Really satisfied, reasonably priced
Definitely will have confidence in future purchases.
Very nice watch at great Price. Custom clearance at checkout so no headache
Excellent shopping experience a must stop shop for high end quality merchandise.
I have purchased several watches from JomaShop and have been pleased with the service, selection and price. I will not hesitate to buy again!
M38C8166
I have been very pleased with the products i have bought,i have recommended your services to many friends. Ronnie
Site experience was good! Cologne was fantastic
Very happy with my purchase. Price could be cheaper
I had just gotten my watch and my 3rd day wearing it was my 1st day wearing it at work when the clasp got lose and fell and shattered the face of the watch. I was extremely upset by this as it was just bought. Thankfully my husband had gotten the warranty and they were able to send us the replacement within about 2 weeks. I was so happy to get it back. I still wear my watch at work but haven't had any further issues. And my watch is super cute too!;-D
I learned of Jomashop from a perfume reviewer on YouTube. Initially I was apprehensive because it seemed to be too good to be true. Niche fragrances…heavily discounted! I learned quickly that this site is legit and the shipping is always fast! In the past couple of months I have purchased about 6 or 7 fragrances and have been happy with every one of them! I now tell everyone about this site:)
M38A3314
I would totally recommended this shop for everyone who is looking for quality and good delivery service
Jomashop the best website and 100% original. I bought perfume many times and never had any problems. Thank you for your work. My favorite Jomashop
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members