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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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California
1 review
0 helpful votes
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Best online shopping
March 30, 2016

Great shopping experience! Lots of choices of watches and great service!

Date of experience: March 30, 2016
New Jersey
1 review
0 helpful votes
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I'm going to win
March 30, 2016

It was truly amazing. I received my beautiful Michael Kors watch within days of the initial purchase. It case professionally wrapped waiting to be ripped open.

Date of experience: March 30, 2016
North Carolina
1 review
0 helpful votes
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Nice experience with Jomashop
March 30, 2016

Watch is nice and delivery is hassle free. Never had any trouble with Jomashop purchases so far! Order # -M*******

Date of experience: March 30, 2016
New Jersey
1 review
0 helpful votes
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Great experience
March 30, 2016

Jomashop had a great selection, great prices and a quick turnaround on placed orders. I would 100% recommend them!

Date of experience: March 30, 2016
Illinois
1 review
0 helpful votes
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Excellent online Shop
March 30, 2016

I've have only purchased two items from this shop. Both were fairly high quality watches. I found them at this site for about %25 less then on Amazon, and received the watches within days of ordering them. I have been nothing but satisfied with my purchases.

Order Number: M*******

Date of experience: March 30, 2016
South Carolina
1 review
0 helpful votes
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Excellent
March 30, 2016

My order (M*******) arrived on time, and the product was as described. Can't ask for more from an online retailer.

Date of experience: March 30, 2016
Virginia
1 review
0 helpful votes
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Great Customer Service
March 30, 2016

I had ordered a watch from Jomashop and I hit the back button during the order, and accidentally placed the order twice. I called Jomashop and informed them I only wanted one watch and they immediately took care of it, and the money went straight back in my account. The watch was Michael Kors, and was exactly what I wanted. Would recommend this site to a friend and will use again for sure! Order number M*******

Date of experience: March 30, 2016
Canada
1 review
0 helpful votes
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Great Experience
March 30, 2016

I purchased a few things from Jomashop, most recently a Michael Kors watch (M*******). They were priced very well and the quality is what you would expect from going into a brick and mortar store. Shipping was very fast and I would deal with them again in a heartbeat.

Date of experience: March 30, 2016
Pennsylvania
1 review
0 helpful votes
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Michael Kors Tote
March 30, 2016

Price was good, Tote is really nice, quick shipping

Date of experience: March 30, 2016
Michigan
1 review
0 helpful votes
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Happy with JOMASHOP
March 30, 2016

I am happy available brands, model and price for watches which I bought.

Date of experience: March 29, 2016
Texas
1 review
0 helpful votes
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M1246715
March 30, 2016

Excellent selection at a great price. As if some of these watches already didnt sell themselves! Fast shipping. Got a hamilton khaki for almost half the price at a brick and mortar.
M*******

Date of experience: March 29, 2016
New York
1 review
0 helpful votes
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Amazing Quality
March 29, 2016

I have purchase the women's movado bold (Silver), men's movado bold (matte black) and men's movado museum black dial. All three watches are extremely good quality. The watches are all scratch resistant and continue to look brand new. They are very durable.

Date of experience: March 29, 2016
Massachusetts
1 review
0 helpful votes
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'Great Watch
March 29, 2016

The watch I orderd was just want I wanted. Great style and performance, and shipping was right on time

Date of experience: March 29, 2016
Ohio
1 review
0 helpful votes
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Great find!
March 29, 2016

Stumbled on Jomashop when I was looking for a very specific Michael Kors watch. I was a little hesitant at first. They not only had the exact watch I was looking for but they had it at a great price and with a warranty (haven't had to use it, but gives me some confidence just knowing it's there). I've already told several friends about Jomashop! Order #M*******

Date of experience: March 29, 2016
New Jersey
1 review
0 helpful votes
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Good deal on a good product
March 29, 2016

I always do a lot of window shopping on joma shop. I saw a nice his and hers Movado set that would be perfect for my anniversary, however, being the picky shopper that I am, I perused further and found a blue dial version. I ended up just buying the ladies' model for my wife, thinking in the end how tacky his and hers luxury watches might be. I'm more of a Tissot guy myself.The whole experience from shopping to checkout was outstanding. Jomashop.com is my go to shop for a quality watch at a reasonable price.

Date of experience: March 29, 2016
West Virginia
1 review
0 helpful votes
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Unique Look
March 29, 2016

Timely delivery of the watch. Appreciate the impressive look of the watch. The only disappointment that I've had is with the leather band. I can't keep the watch from sliding around on my wrist. If and when, I accomplish that, I would rate this item a 5*.

Date of experience: March 29, 2016
North Carolina
1 review
0 helpful votes
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Order number M*******. I have been shopping with Jomashop for over ten years. They always provide great quality timepieces at a fair price. The customer service is top notch. They have all my favorite brands at the prices I want.

Date of experience: March 29, 2016
California
1 review
0 helpful votes
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Jomashop Purchases
March 29, 2016

I had a very pleasant experience shopping on Jomashop. Since my original browsing experience, I have already made six separate purchases. Thanks Jomashop for the great deals.

Date of experience: March 29, 2016
Texas
1 review
0 helpful votes
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Great service
March 29, 2016

I was surprise about the price of the watches for a moment I thought they where not legit but they are originals and my wife is 100% satisfied the watch I actually bough it for her.

Date of experience: March 29, 2016
Viet Nam
1 review
0 helpful votes
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Good service good product
March 29, 2016

I have bought nearly 7-8 pcs of watches from Joma, it is very nice and good. However, I hope that Joma can sell more brand than now.

Date of experience: March 28, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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