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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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Delighted with my watch. It looks great on the website but it truly does look even better in person. It's a classy, thin strap, thin faced watch but loses nothing in either style, craftmanship or quality. I am delighted with it. The price was also better than anywhere else, including the usual ebay, amazon, etc. Great work
The $2k watch I purchased was good and as described. As for the customer service, a local fast food employee will treat you heads and shoulders better than Jomashop. Their rudeness and arrogance is second to none. A much more expensive watch I was going to purchase from Jomashop was purchased from their competitor. Not to forget the 2 weeks it took for the watch to arrive.
With many more purchases to come in the coming months and year, I can gladly say that Jomashop's competitor will be earning my money and not them.
Stay away and give your money to a company that actually cares about their customer!
There is no other place/location/store that can compete with prices Jomashop has to offer. The watches sold here are usually $150 to $200 cheaper that any jewelry store. I have recommended to friend to purchase their watches on this site.
This is the first time that I buy a watch on Jomashop.com. The watches I bought are so great!
I received the products as describe and it was shipped quickly
Purchasing from jomashop was easy and quick. I rec'd my watch on time and it was as beautiful as the picture.
I recently discovered Jomashop through a friend who is also a watch aficionado. I was skeptical at first, but the experience could not have been easier- from selection to shipping and payment I could not have had a better experience. I would and have recommended this to anyone who asks. It could be trouble for my pocketbook, but with their fantastic agreement with Affirm for affordable monthly payments, I anticipate my collection beefing up over the next few months (Order M*******)
It was a great experience, I had to call a couple of times to the helpdesk and they kindly answered all my questions.
My Capeland began to sound as though I was grinding small gravel when I wound it. I called Jomashop, the cool chick in customer service said, "Yes, it's still covered by the warranty.", and sent an RMA slip to me by email. I printed it (You guys remember printers, don't you? You know, HP?), and I shipped it off. Yes, I paid the shipping from my end. I received an email telling me they received it. Three weeks or so later, I received an email telling me it was repaired, and was being shipped back to me. Jomashop covered the shipping from their end. I received it, and it works properly now. They also, following lubrication of the stem, also regulated it. It appears to keep superb time now, in my humble opinion.
Fast checkout. Item arrived earlier than expected. Will definitely buy again
I bought this as a gift for my girlfriend on our anniversary. I expected the watch to be nice, but it ended up being perfect. Its shiny, its dainty, its everything Marc Jacobs oughta be. I recommend buying a watch kit with it, so you can remove and add links as necessary. Helps a lot. And made me look like a badass.
Excellent, great pricing, fast service. Will order again.
After getting my glasses I checked to see if it is real. It is 100% real. I got my order in a timely manner.
M*******
I just helped my friend bought a MK watch! It is really nice! I got it on time!
The watch is totally new and has it own serial number! My friend really loves it!
Thank you so much!
Item was shipped on time and was exactly what I thought it be
This is the first time i'm a review, I didn't know Jomashop a friend told me how it s, and i tried,, who my experience was great and i like this shop, the item i was looking for was higher price everywhere, and i looked to the Jomashap website the price was very low certainly i didnt trust the item was the best one because the lower price, i took a chance and first i received it on time before the date and the best thing the item was the original one i was looking for. For that i will keep shopping at Jomashop and refer it to any one like good and cheaper product.
M*******
I had been looking for a gucci watch for a while. Finally found the Jomashop and was shocked to see they had the watch at a serious discount.
I've bought numerous watches from Jomashop and have had all positive experiences.
I bought a beautiful Lanvin Nomad handbag on Jomashop recently. The price was so good that I was worried about it's authenticity. Before I placed the order, I called them and said I would be returning it if I found it inferior. When it arrived, I was SO PLEASED! Definitely REAL, definitely beautiful! I even took it to Barneys to compare to the same Lanvin Nomad bag in the store-- absolutely NO DIFFERENCE-- down to a tee!
I highly recommend Jomashop!
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

