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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I have never been disappointed for once since I started purchasing items from you guys and I have made so many referrers to family and friend. Keep it up
It's was ok, I saw the price for less two weeks later and never
Find them on Google and decided to give a try. Good description, great deals, authentic products.
Will recommend to everybody.
M12R0310
I'm a loyal customer of Jomashop and I think this site offers me the cheapest price compared to other shopping website. All products are fantastic and work great! Not to mention, they offer free shipping!
Excellent experience, great price, fast shipping, great service
Jomashop is my one-stop-shop for all my watches and luxury goods. Very trustful products and nice people to work with, always willing to give me the best price, and shipping is really fast! I have recommended your site to my friends and family members, but they all like to buy these products from me, so I am getting more purchases from you not only my own needs.
Look forward to seeing more products from you.
I received defective watch and send it back same day i received. They did not contact me. I tried to reach them via chat and email and i realized wasted my time. I called them after 11 days they received my defective watch. Now someone who is sooooo rude told me we do not have this watch in stock. Nobody called me or email me about it is out of stock. I have been waiting for my watch 12 days. Now, i requested refund. I do not know how long am i gonna wait for refund. I will definitely open paypal claim.
I have always had interest in watches and constantly on the lookout for good brands that are priced attractively. Jomashop leads Amazon by a wide margin and I have not seen a website that beats its selection, prices and that assurance you are getting an authentic brand. Until, this is contested and proven otherwise, I will continue to buy from them.
Have had many transactions and they have been fast and smooth
I ordered my watch for my girlfriend and was expecting it to be delivered on a specific date because i had to give it on her birthday. Everything came through on time and on perfect quality too. The watch is just astonishing and is in perfect condition. Couldnt have gotten a better experience than with Jomashop.
I was in search of watches for a long time. I was really confused with the various brands and deals. It made me difficult to finalize my selection.
In state of confusion I took the help of my friend. He suggested me jomashop.com where we could find various deals within our price range. And good thing about it is it's having good deals compared to any other sites.
I am positive, I also referred my friends to buy watches from Jomashop.com
I've purchased watches on three occasions from here and each time I've had no issues. The watches came on time, if not faster, in excellent condition and at prices that other places were not able to beat. I would definitely shop here again and would recommend to others.
I ordered a watch for my dad. I got a 50% discount compared to all other offers on the internet and the service was professional and fast. Dad was very happy when he received his gift and I was happy to save money.
The overall experience was good. I was a little disappointed in the quality of the pen
It was my first Mont Blanc pen and it seemed almost cheap. I was unsure if it was authentic. It was still a nice pen but unsure if it was worth the price
The watch is a beautiful, slim, lightweight, understated dress watch that's solar powered. I love it. I always buy watches that are water resistant to 100ft, just in case. Jomashop indicates on their product page that this watch (CITIZEN Men's Eco Drive Titanium Watch No. BM6560-54H) is water resistant to 30m/100ft. What I didn't realize when I purchased the watch is that Citizen places a WR (water resistance) rating on the watch face UNLESS the watch is only splash resistant. There is no WR rating on the face of this watch and Jomashop will not respond to this misrepresentation, nor have they updated their product page as of the writing of this review (June 17,2016). So, there's the watch and then there's the merchant.
I bought a Bullova watch and psir of Michael Korrs rosegold sunglasses on Joma shop. I've had countless compliments from people. I've told some of them about Joma Shop and even brought up their website on my phone to show them the merchandise they carry. The items are real designer brands, for much less than you can fund elsewhere. You can look like you spent a lot without actually breaking the bank.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

