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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I was looking for a Skagen brand watch. Jomashop was half the price of Macy's and much cheaper than anywhere else online. After quick shipping, the watch was in perfect working order after 3 months of use. Truly can speak highly enough of my experience. Hopes this helps. #TeamJomashop
I searched the web for Ray Ban sunglasses since I lost my favorite pair and was dismayed at how expensive they have become. Finally I found Jomashop and their price was even better than what I paid for my former pair and the new pair are polarized as well. My others were not, so I actually made out on this deal.
The service and delivery time were excellent and I must say that their site is very professional and welcoming so I felt safe making this purchase even though I have not shopped with Jomashop previously. I would definitely recommend this shopping site to others.
The goods arrived on time and in excellent new condition. It was also good value. My parcel was tracked and I was kept informed by email. V. good service. Would use again without doubt.
I have bought many items such as watches, belt, handbags... All of them are exellent quality and lower price. Also, the shiping is very quick.
I bought two watches from Jomashop. It is good experience for me
Found the watch of my dreams at the best price possible! Service was fast and packaged appropriately order#m12m6114
Thanks Jomashop with the beautiful watch and delivery in time, the price is reasonable. I will buy watch again at Jomashop.com.
I looked for a Marc Jacobs watch everywhere at a price I wanted to pay, found it with Jomas Shop about 40% less then everywhere else. Really nice watch, really happy and on time to things!
Order number M12Q0300
I ordered a Tag Carrera for my brother's college graduation present. I was a little hesitant ordering a high dollar watch online but the discount at Jomashop was just too good to pass up. The watch was delivered in less than a week via standard shipping and the package was in good condition. The watch looked fantastic and my brother loved it! I would definitely give the recommendation for someone to use Jomashop for their next watch purchase.
Order number M12Q1946
Moms shop is reliable and the cost is good. The products are shipped promptly and would recommend them to anyone.
I have ordered items a few times now from Jomashop--and have never been disappointed. The items arrive in a timely fashion and the bargains are great! I strongly recommend others to buy from Jomashop!
Got watch in time as I had a deadline to meet as it was a gift.
M12Q0633
Decent watch, slim nice weight, fit and finish. Quick shipping by Joma and product as described. Some sweep second lag common to these models.
Good accuracy of the timepiece.
Good communications prior to the sale and responsive M-F business hours.
Always look to this vendor for future deals.
The best part to shop with Jomashop is we get good discount whenever looking for our favorite watch.
I have to admit I was a bit hesitant buying a name brand watch at a discounted price. I have to say that this was not only one of the easiest transactions I have ever done online, the communication was outstanding, and last but not least the product is EXACTLY as described.
Thank you!
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

