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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I previously owned a Citizen Eco-Drive Titanium that was purchased around 1995. I am a rancher and was looking for a watch that could handle the mistreatment of ranch life and yet look good in the evening. Jomasop offered a wide array of mens solar watches to compare both quality and price wise. I felt comfortable with my final purchase and would recommend Jomashop to anyone looking for a timepiece.
Purchased several watches and was happy with the items I ordered.
Great prices.
Always with good deals it made my wife's day and son too
This was my 3rd Citizen Eco-Drive purchased through Jomashop (order # M12T2168) and it's perfect. All 3 watches were verified genuine, were absolutely brand new, and they shipped them shipped quick. No complaints, will definitely buy again in the future.
Very fast shipping, i received my order within 2 days! The quality and the price was amazing! Strongly recommend to everyone.
I like Jomashop. I bought 2 watches, and they are so nice.
Send my watch in to have it fix. In house watch. Maker screw up the whole watch mechanism. Blame my watch for blunt force trauma because it has some scratches on the lug. Poor poor will never buy from them again.
Everytime I order from Jomashop, I get what I expect. Great products at a great price. I do a lot of online shopping and have found Jomashop to be one of the great high quality bargain sites!
Hi I purchased a montblanc pen 2 weeks before mothers day and payed a transportation for it to arrived before may 06. Unfortunately my purchased arrived friday 13. I wrote to you guys but never received a response.
This was very dissapointed to my experience. My purchased although it arrived late was in a good state.
I bought my Omega Speedmaster here and was extremely pleased with the whole process from checkout to delivery. I also purchased a Seiko in a color that turned out to be something that was not for my taste. I exchanged the watch for one in a different color, the exchange with Jomashop went extremely smooth. Great service!
It was nice to purchase watch from jomashop, the watch has good quality and price is very good. I recommend it.
This is my first experience. Ordering online was excellent. The Fossil Watch arrived timely and in excellent condition. I was disappointed that I had to have the watch battery replaced in 6 weeks of receiving the watch.
Watch is exquisite and packaging of product for delivery across country was impeccable. Up to this point, my experience has been very satisfying with Jomashop.
Have bought three watches by now... excellent experience and unmatched prices!
I saved money, the item was shipped as promised. It arrived in tact. My recipient was very pleased.
I bought a watch from them at a "meh" price. Now I get spammed by their newsletter every week, which does not have an unsubscribe link/button.
BOOOOOOOO!
I bought watches and bags from Jamashop, website is easy to navigate and to compare feature of products. All orders are always arrived on time and never return. Excellent service.
I bought a MK watch and the shipping was very fast. Also, the item at the ad was exactly same as what I got.
Thanks for perfect shopping.
Jomashop made the whole shopping experience for my first Raymond Weil online a pleasure. So many choices and a solid reputation. The watch arrived perfectly wrapped in its original box and next day. Not a scratch or ding on the box. The watch arrived perfectly as well. I will be shopping on Jomashop for my next watch without question; for myself or for a gift.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

