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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Virginia
1 review
0 helpful votes
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The love is beautiful! I love it! Jomashop shipped it super quick! I would definitely buy again from them!

Order number M12W6338

Date of experience: July 8, 2016
California
1 review
0 helpful votes
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Mont Blanc Card Holder
July 10, 2016

This was a present for our daughter's boyfriend, both of whom were graduating from med school. The order came on time/sooner than quoted, and in pristine shape. In the end, it was something he didn't know he wanted, until he received it :)

Date of experience: July 8, 2016
South Carolina
1 review
0 helpful votes
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Great wtach at great price
July 10, 2016

Order a watch paid for it and unfortunately it was out of stock. Re-ordered it three months later and received it. Many e-mails and phone calls but it finally arrived and it was perfect.

Date of experience: July 8, 2016
Australia
1 review
0 helpful votes
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Dave
July 10, 2016

It was a pleasant one. My watch got to me very fast and if I bye another one I will bye it from you for sure.

Date of experience: July 8, 2016
France
1 review
0 helpful votes
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Perfect
July 10, 2016

I'm french i will write in French!
Tres bon site et de CONFIANCE!
Good website and AUTHENTIQUE Watches
Peter

Date of experience: July 8, 2016
Illinois
1 review
0 helpful votes
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Amazing
July 10, 2016

Received my new Prada sunnies within 3 days! Item was in a nice shipment box and the product was in its original box in its pristine condition! I will definitely order again from them!

Date of experience: July 8, 2016
Florida
1 review
0 helpful votes
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Citizens ECO
July 9, 2016

The whole experience went so smoothly from finding the watch I wanted to purchase, the price, availability and shipping.
The watch was exactly what I ordered and my guy loves it!

Date of experience: July 8, 2016
Arizona
1 review
0 helpful votes
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Good experience
July 8, 2016

Quick and easy transaction with the best price I could find.

Date of experience: July 8, 2016
Washington
1 review
0 helpful votes
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Great selection and prices
July 8, 2016

One of the best places I have found to buy watches due to the extensive selection and excellent prices.

Date of experience: July 8, 2016
Florida
1 review
0 helpful votes
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Thumbs UP
July 8, 2016

It's Jomashop!

As always great customer service, incredible prices and shipping.

I been purchasing watches from them for more than 10 years and I will recommended their site to any friend or family.

Date of experience: July 8, 2016
Maryland
1 review
0 helpful votes
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Excellent Online Watch Store
July 8, 2016

I have bought two watches so far from jomashop, they have huge collection of low end to high end watches and almost small to big brand names. They ship very fast and package arrives very well packed. Prices are very competitive.

Date of experience: July 8, 2016
New Zealand
1 review
0 helpful votes
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Great effort!
July 9, 2016

The whole order went without a hitch and the goods arrived on time. Overall great experience, excellent price... will be coming back again!

Date of experience: July 7, 2016
Colorado
1 review
0 helpful votes
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Great shopping with Jomashop!
July 9, 2016

My recent watch purchase was beautiful! It was packaged nicely, I received all my warrantee information and it looked better than advertised on the website! I would recommend this site to anyone who wants to purchase luxury items at a more reasonable rate. My order #M12W5963

Date of experience: July 7, 2016
Massachusetts
1 review
0 helpful votes
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Awesome Website!
August 8, 2016

Great Deals! I will only do business with you guys. Can you get the Ted Baker line in?

Date of experience: July 7, 2016
New Jersey
1 review
0 helpful votes
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Excellent deal
July 8, 2016

Got a best deal on a watch and received order(M12T1756) in quick time. It was wonderful experience with Jomashop.

Date of experience: July 6, 2016
GB
1 review
0 helpful votes
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Citizen watch
July 8, 2016

Very easy to do business with, Watch exactly as described, Would not hesitate to use Jomashop again.

M12W4113

Date of experience: July 6, 2016
South Carolina
1 review
0 helpful votes
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Watch purchase M12W2420
July 7, 2016

Knowledgeable and helpful sales rep made purchase quick and easy

Date of experience: July 6, 2016
New Jersey
1 review
0 helpful votes
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I looked everywhere online for a sale on a watch that I wanted. Unfortunately the cost prevented me from buying it. Then I found Jonathan, and was able to get it for less than half of what other stores were asking for it. They have made a repeat customer out of me!

Date of experience: July 6, 2016
California
1 review
0 helpful votes
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Jomashop Rocks!
July 7, 2016

Jomashop continues to help me feed my luxury watch addiction at the lowest prices I've found. You'd think that given their low prices, that customer service or a quality shopping experience would suffer. Not so! Thank you, Jomashop, for the excellent prices and fantastic customer experience on all my orders, includ my latest one (M12W3427). I love that you continue to enable new and different quality timepieces for my wrist to enjoy. Keep up the great work!

Date of experience: July 6, 2016
Kazakhstan
1 review
0 helpful votes
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Very good seller!
July 5, 2016

I bought this watch Maverick Chronograph Green Dial Green Silicone Men's.
Еhe watch is very good!
Very fast shipping.
Good seller, I recommend!

Date of experience: July 5, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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