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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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Smooth and painless purchase. Watch was back ordered for up to 5 weeks but was received within 1 week. Will continue to buy from Jonashop!
I got the watch for a friend and he loved it. He has received countless compliments on it. It's elegant.
I had an issue wit my original product. Return was simple and the exchange made was 'timely'.
The watches are all great and the price is very reasonable. I will come here to buy others again.
I bought this watch a while ago, and it came on time as expected. Product was in new condition. I still use this watch. Reliable.
I'm super happy with my order. My husband and I both love his new watch! M*******
Great look. Outstanding performance. Good quality. Everyday use, I also think that it is a very reasonable price. Thank you
Well it was good till I was told that because it was going to be ship to P. R. I had to pay around $85.00 while to Miami it was free. Definetly I shipped to Miami and had my friend send it to me, but for the service it was ok
Order number M*******
I am very much satisfied with my order. Every thing went good
They always have what i needed. I've learned that watches can be extremely good gifts and Jomashop always helps with that.
Jomashop has one of the best prices in the market and the quality is great.
I love my new watches!
My fiancee loved his watch and was playing with it whole day. It was like giving a candy for a little boy.
I"m very please with my purchase because everything went very well.
No delays at all.
The watch was very nice, exactly as I expected.
I'm very thankful to you
The watch is delicate and beautiful.The delivery speed is slow, and the others are satisfied.
There was apprehension at first as there was a significant difference in prices compared to other online stores but when the watch arrived all doubts were vanished.
I enjoyed the whole purchase experience with Jomashop.com The website is easy to navigate and is loaded with quality designer fashion items. It was easy to find the watches i was looking for due to the variety and low prices. My watch came quickly and the packaging protected it perfectly. It was exactly what I expected! I love Jomashop and will be back. My order number M*******.
I bought a Fossil Watch. It was indeed a great buying experience. The watched was delivered on time and it was of great quality.
Order Number: M*******
I planning to buy again in this store another watch but this time a gift for my dad.
Can't say enough about the customer service at Jomashop. Very fast shipping, absolutely the best prices for watches and all the great brands.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

