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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I got the watch in a timely fashion and it was perfect. My boyfriend loves it!
The order arrived on time and everything was perfect. I can recommend buying from JomaShop as they provide great service for lower prices.
I bought a tissot watch from Jomashop online order number M13B4190, to gift it to my husband. Ordered it online and received the watch within 3 days. Also received warranty on the watch. By far my best purchase experience online and very reliable.
Great service, excellent selection at an affordable price.
I bought a watch of Emporio Armani brand from Jomashop in early July. I was satisfied with their service. So I bought a Longines watch from them again.
My order# was M13A9282.
I really liked buying from jomashop because they have great quality products at an incredibly low price. Would definitely be buying from them again!
This was my first purchase. Got a citizen ecodrive. Excellent price. Watch came within 3 days. I love watches. Will be back to buy fww more soon. Thank you
Excellent customer service and a super price for something I originally saw in a high end mall.
Ordering was easy and fast. Great pricing and selection. Only downside is they dont offer a manufacturer's warranty on the products.
I love buying luxury watches and jomashop is the ideal website to buy luxury watches. I would recommend everyone to shop from jomashop especially watches. Excellent!
I ordered Fossil watch at a special price and I really liked the product. It works flawless. Looking forward to purchase one more watch if i find a good deal
Great Experience online buying and getting assistance on order # M13B2665 while we called over phone
The website was very easy to use and I received my shipment very expeditiously. I will definitely be using them again for my next watch purchase.
I was able to successfully find a Movado watch to gift and this site had the lowest price on the internet. The order arrived within a couple of days and the gift was received with utmost happiness.
I have been pleased with Jomashop until my order #13A7467 is still pending with CREDIT $607.60 for the unshipped Mido M*******709.
Please URGENTLY provide a SOLUTION or CREDIT as I am planning to provide additional order for Mido watches so we can proceed.
Your immediate response is greatly appreciated!...
Everything arrived quickly, no problems what so ever and saved about 80$ over buying it on the Oakley website. M13A5196
Order number: M13A9639
100 % satisfied with this purchase. 2nd movado watch I bought w/jomashop and they never dissapoint! Speedy delivery, great packaging and the item itself is exquisite. I will be a forever customer, can't wait to buy another great product!
I ordered this watch a month ago and after repeated calls by me to the either a busy or 15 min wait line, I repeatedly got promises of shipping today or tommorw statements. Literally a month so far and still no watch.
I have purchased many watches from jomashop but this may be my last time. Ref order M13H8621
Tag Heuer Formula 1 is second of my sport's watch. I only wear it for 4 weeks so it is difficult to say more about it, but it is very nice, feeling stable. Jomashop's services are good, fast delivery, very appreciated.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

