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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I ordered a Movado watch through Jomashop and they were the best on price and the fastest on delivery! Sears were asking for 13 hundred $, and Jomashop were selling it for 7 hundred $. They're the best
2 month ago,
I purchased toryburch ella packable tote bag (M13A1404) from jomashop.
It's very simple, elagant and roony, so I can carry goods, easily.
It is very foldable as name says so will be great for travel.
I was got it with 25% discounted price and additionaly $10 off using promo code.
I received it within 3 days using standard delivery from ordered date.
I am satified, really.
I was recommended to check out jomashop website
I loved it because the site is very clear and easy to use.
I was able to find what I wanted in a fast passed. My order came quickly and well packaged
My order number M13A9086
I have put in an order for 3 watches.
2 got delivered right away, 3rd was on back order (3 weeks)
Order was placed 3 months ago with no communication from Jomashop. I called multiple times and all I get is:"we will check with supplier and let you know.
0 call backs
I had my doubts in the beginning because I could not believe the prices on these items. But after my first purchase, those doubts went away. I'm an avid amazon shopper and now I get a lot of those items from jomashop because the prices are better (in my cases) and still a great turnaround time. I have had no issues and will continue to use jomashop.
Dont't trust what they say. They are good at lying. And they will suddenly shut down your chat with them.
I have already order more than 10 watches in jomashop. All of them are genuine and looks great without any damage
Can improve the return process. Possibly free returns
I have been a frequent customer from jomashop ever since I discovered their website! I have made three purchases and I always go to their site first to browse their selections. Love shopping on jomashop!
Prompt service and knowledgeable customer service reps. I have bought several watches from JomaShop and have been very pleased. Price is competitive with other on line sites.
I ordered my Blue Angels Citizen Eco-Drive watch from Jomashop. I was absolutely delighted the watch and my shopping experience with Jomashop. Jomashop is a first class watch supplier.
I bought this watch as a wedding gift for my husband. It's brand new, beautiful and classic. I can't wait for him to receive this watch on our wedding day.
I bought a Fredrique constant, the experience was amazing. The watch was cheaper here than in amazon. The watch arrived on time and without a scratch
Ordered a Tissot watch during summer. Came in within a week (ordered on Monday and came in on Friday). Product was genuine and great!: D
M13A5750
I'll aways check JomaShop first from now on when shopping for a watch. Smooth check out, fast shipping, watches and boxes in great condition, great follow-up, and amazing prices. Everything you could ask for.
It have good collection and genuine products. But only thing is price keep changinh day by day and for me watch I brought for 250$ and next day price went down to 200$ but return policy is like you have to pay your own for returns. People should get best price before product get delivered. My order number is M13A6561
This is my third order with JOMAshop (in all cases I order Skagen watches since I get the best value buying through JomaShop) and in every single instance, the service has been absolutely flawless. In fact, in one case, my watch had been delivered to my doorsteps, but someone 'appropriated it' before I was able to get home. I reported the loss to JOMAshop... and, although it was not JomaShops fault that someone stole the watch... after verification through the delivery service, they sent me a replacement - AT NO COST - a week later. Now that is service in my book.
Have bought a Tissot and Hamilton watch. Both authentic and brand new. Have taken then to dealers and verified. Both working well. I will be coming back to build my collection further. Older online reviews of Jomashop have some worrying customer service problems, so far I personally have only had good things to say about their customer service. Number: M13A6787
I use Jomashop for all my watch purchases fot years. They always have the best prices and consideting I live in NY I got my orders next day. Always packed nicely. A+ seller.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

