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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I've ordered several times in the last 3 years. Every time the merchandise arrived quickly and was exactly as represented.
I've bought several watches, a Burberry coat, and a Prada tie from this site so far order #M******* I'm very pleased with everything. The prices were g reat and the shipping process was easy and fast. I have already referred several friends to the site and I'm sure I'll continue to.
Bought a beautiful Movado Bold. It arrived on time and I could not be happier. It's been a couple of months now and still works well and looks great. My friends a jeweler and he could not get close to matching the price.
Good prices. They like to badger you for a review though. The email ads are constant. I had to unsubscribe right away.
Found the watch I wanted at a great price. Was shipped same day and it's a great time piece. Thanks!
I brought a black sapphire movado watch from jomashop. It is a beautiful watch and I get a lot compliments from people. Because of them I can wear a movado watch. Thanks!
Bought new watch and the third time I wore it the second hand dial fell loose in the casing.
I bought it for my mom. Generally it looks good, but my mom like it to be more shining.
I am very happy with the service you provided me, and I will let all my friend know about you. Thank you so much for all. God bless you.
Easy prompt and good merchandise at better prices than I found anywhere else
I had a very good experience with Joma. Good prices, great service and communicates well. I have made multiple purchase. I always check their website.
I was order DW watch and it's so nice. I also recommend my friend to order too.
Good service, nice product. Arrived on time (actually early!) and as described. Would buy another watch from them.
I bought Fossil Jacqueline Silver Dial Stainless Steel Ladies Watch ES3433 as a gift for mother.
She love it. Exactly what I expected. Maybe order the other one for myself
I always love shopping with Jomashop. They have wonderful products at a great price and fast shipping. I love the selection and great prices. Always a five star experience.
I knew I wanted a Skagen watch. Jomashop has a large selection. 1/2 the price of department stores. It arrived quickly, free shipping, new in box. Great experience.
I would rate my shopping experience with JomaShop a 5+. I wanted to purchase my son a memorable gift. I purchased a timeless classic Movado watch from JomaShop, they not only offered secure internet shopping, fast delivery and great packaging. I was even able to purchase with financing that the company provided with a no penalty prepayment policy. I am very satisfied with my order M13B5530. In addition I researched pricing on many site's and was very impressed with the price from JomaShop. I highly recommend this company
Watch shipped fast, and was beautiful. I could not have found a better deal anywhere else. Definitely shopping here again.
This is my 4th time ordering from JomaShop. Quality of merchandise is always great and shipping is fast
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


Jomashop is very sorry to hear this happened, a personal message was sent to help resolve the issue.