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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Connecticut
1 review
0 helpful votes
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Great prices and fast service
October 1, 2016

I've ordered several times in the last 3 years. Every time the merchandise arrived quickly and was exactly as represented.

Date of experience: September 29, 2016
Washington
1 review
0 helpful votes
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I love this site!
October 1, 2016

I've bought several watches, a Burberry coat, and a Prada tie from this site so far order #M******* I'm very pleased with everything. The prices were g reat and the shipping process was easy and fast. I have already referred several friends to the site and I'm sure I'll continue to.

Date of experience: September 29, 2016
Massachusetts
1 review
0 helpful votes
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The real deal
October 1, 2016

Bought a beautiful Movado Bold. It arrived on time and I could not be happier. It's been a couple of months now and still works well and looks great. My friends a jeweler and he could not get close to matching the price.

Date of experience: September 29, 2016
Tennessee
1 review
0 helpful votes
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It's good.
October 1, 2016

Good prices. They like to badger you for a review though. The email ads are constant. I had to unsubscribe right away.

Date of experience: September 29, 2016
New Jersey
1 review
0 helpful votes
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Awesome Movado
October 1, 2016

Found the watch I wanted at a great price. Was shipped same day and it's a great time piece. Thanks!

Date of experience: September 29, 2016
Minnesota
1 review
0 helpful votes
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I brought a black sapphire movado watch from jomashop. It is a beautiful watch and I get a lot compliments from people. Because of them I can wear a movado watch. Thanks!

Date of experience: September 28, 2016
Missouri
1 review
0 helpful votes
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New watch
September 28, 2016

Bought new watch and the third time I wore it the second hand dial fell loose in the casing.

Date of experience: September 28, 2016
Roee A. — JomaShop Rep
over a year old

Jomashop is very sorry to hear this happened, a personal message was sent to help resolve the issue.

California
1 review
0 helpful votes
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Nice Looking
September 29, 2016

I bought it for my mom. Generally it looks good, but my mom like it to be more shining.

Date of experience: September 28, 2016
New York
1 review
0 helpful votes
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The Best Service ever
September 29, 2016

I am very happy with the service you provided me, and I will let all my friend know about you. Thank you so much for all. God bless you.

Date of experience: September 28, 2016
New Jersey
2 reviews
9 helpful votes
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Fantastic
September 29, 2016

Super helpful.
They even pointed out that i paid extra for shipping that would not benefit me and refunded me $35!

Date of experience: September 28, 2016
Maryland
1 review
0 helpful votes
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Great service easy and fast
September 29, 2016

Easy prompt and good merchandise at better prices than I found anywhere else

Date of experience: September 28, 2016
Michigan
1 review
0 helpful votes
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Joma Shop Review
September 29, 2016

I had a very good experience with Joma. Good prices, great service and communicates well. I have made multiple purchase. I always check their website.

Date of experience: September 28, 2016
Thailand
1 review
0 helpful votes
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Satisfaction
September 29, 2016

I was order DW watch and it's so nice. I also recommend my friend to order too.

Date of experience: September 28, 2016
New Hampshire
1 review
0 helpful votes
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Good experience
September 29, 2016

Good service, nice product. Arrived on time (actually early!) and as described. Would buy another watch from them.

Date of experience: September 28, 2016
Viet Nam
1 review
0 helpful votes
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Perfect deal, M1390486
September 29, 2016

I bought Fossil Jacqueline Silver Dial Stainless Steel Ladies Watch ES3433 as a gift for mother.
She love it. Exactly what I expected. Maybe order the other one for myself

Date of experience: September 27, 2016
North Carolina
1 review
0 helpful votes
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Great price and great experience
September 29, 2016

I always love shopping with Jomashop. They have wonderful products at a great price and fast shipping. I love the selection and great prices. Always a five star experience.

Date of experience: September 27, 2016
California
1 review
0 helpful votes
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Received as ordered
September 29, 2016

I knew I wanted a Skagen watch. Jomashop has a large selection. 1/2 the price of department stores. It arrived quickly, free shipping, new in box. Great experience.

Date of experience: September 27, 2016
New York
1 review
0 helpful votes
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Pricing
September 27, 2016

I would rate my shopping experience with JomaShop a 5+. I wanted to purchase my son a memorable gift. I purchased a timeless classic Movado watch from JomaShop, they not only offered secure internet shopping, fast delivery and great packaging. I was even able to purchase with financing that the company provided with a no penalty prepayment policy. I am very satisfied with my order M13B5530. In addition I researched pricing on many site's and was very impressed with the price from JomaShop. I highly recommend this company

Date of experience: September 27, 2016
GB
1 review
0 helpful votes
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Amazing Experience
September 27, 2016

Watch shipped fast, and was beautiful. I could not have found a better deal anywhere else. Definitely shopping here again.

Date of experience: September 27, 2016
Texas
1 review
0 helpful votes
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Always A Good Experience
September 27, 2016

This is my 4th time ordering from JomaShop. Quality of merchandise is always great and shipping is fast

Date of experience: September 27, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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