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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I bought a stainless steel omega constellation lady watch... initially thought too heavy, but after I took off jade bangle from left hand... it is ok. I took it to a local watch repair shop to adjust the band... it looks really great on me... ordered on nov 11 with regular shipping rec' nov 14... super fast...
When I first saw this website I was slightly skeptical because of their great prices on very nice watch pieces. I bought a watch that was more than half of what the retail price is and it is the real deal. My order number was M13Y8079. Could not be happier and will be buying from them again. 10/10
I couldn't find the sunglasses I bought anywhere for less and I'm a deal shopper! They came quickly. This is a first class company!
Your company is customer friendly and service driven. Despite the impersonal manner of an online company the quality of service and response is very personal and
Congenial. My needs were fully met.
Sometime the price is good, but delivery is not, I always spent 2-5 weeks to waiting for my order, that's not comfortable.
Jomashop is an excellent website to find high quality merchandise at tremendous discounts! User friendly website and trustworthy merchant.
I have purchased about 4 watches for my husband from jomashop. Every watch i got at a great price, shipping is fast and all watches were in excellent condition. Order # M13H1719
This was a first time purchase on Jomashop for me and I have no complaints on their prices or the goods I received. I felt that the delivery was slower than expected (1 Month+ compared to 1 week stated) and their client support is very bad. The Live Chat was never available and whenever I wrote them an email, it would take an average of 5-7 days for a reply.
This was my third purchase at JomaShop. I could not be happier. Genuine merchandise and shipped same day I ordered. Will definitely do business again.
It was good but they should finance watches for us in Canada to.
Or have a online Canadian store. This way we dont have to pay alot duty. Shipping should be free if buying a expensive watch.We pay so much duty that its easier to buy it here at local stores. I did buy A Breitling and now in 2 months the price went more down so they should give me the extra amount I was charged.
Ordered many watches from this store for myself and gifts and always happy with results
M13W9354 order
Good morning, my order has not yet been delivered and is a birthday present, I should have received it on November 18th. Thank you.
I bought a Gucci watch and it was beautiful! The watch was gorgeous and it was cheaper than other sites. It is a classic piece.
I ordered monblanc money-clip & card-holder in jomashop( M13W9977). Delevery is so fast and product condition is perfect. If i want other item, i will use jomashop again.
Order #: M13W9783. I was a little nervous buying a luxury watch online, but after doing my research I confirmed that Jomashop was trustworthy and professional. Shipping was very fast and the watch arrived intact with all of its certifications and packaging. Will buy again.
I was looking for a good reliable watch and found the Citizen brand being a great buy for the price. JomaShop had the best prices on the Internet search that I did, had few questions and the customer service answered my questions. Thanks Joma for the warranty services,
I order and oris watch and it took 3 days to arrive and it came we'll protected awesome I'm going to buy more in the future
M13W8324
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

