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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Massachusetts
1 review
0 helpful votes
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Great omega watch
December 1, 2016

I bought a stainless steel omega constellation lady watch... initially thought too heavy, but after I took off jade bangle from left hand... it is ok. I took it to a local watch repair shop to adjust the band... it looks really great on me... ordered on nov 11 with regular shipping rec' nov 14... super fast...

Date of experience: November 30, 2016
GB
1 review
0 helpful votes
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Great prices for legit watches
November 30, 2016

When I first saw this website I was slightly skeptical because of their great prices on very nice watch pieces. I bought a watch that was more than half of what the retail price is and it is the real deal. My order number was M13Y8079. Could not be happier and will be buying from them again. 10/10

Date of experience: November 30, 2016
California
1 review
0 helpful votes
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Perfect site for deals!
November 30, 2016

I couldn't find the sunglasses I bought anywhere for less and I'm a deal shopper! They came quickly. This is a first class company!

Date of experience: November 30, 2016
Virginia
1 review
0 helpful votes
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Customer driven
November 30, 2016

Your company is customer friendly and service driven. Despite the impersonal manner of an online company the quality of service and response is very personal and
Congenial. My needs were fully met.

Date of experience: November 30, 2016
Massachusetts
1 review
0 helpful votes
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M13Y7767
November 30, 2016

Over-all it was a quick transaction and delivery. Customer service reps are quick and helpful

Date of experience: November 30, 2016
Viet Nam
1 review
0 helpful votes
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Cheaper price, but not fast
November 29, 2016

Sometime the price is good, but delivery is not, I always spent 2-5 weeks to waiting for my order, that's not comfortable.

Date of experience: November 29, 2016
New Jersey
1 review
0 helpful votes
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Amazing Value Deals
November 29, 2016

Jomashop is an excellent website to find high quality merchandise at tremendous discounts! User friendly website and trustworthy merchant.

Date of experience: November 28, 2016
North Carolina
1 review
0 helpful votes
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Great selection and prices
November 29, 2016

I have purchased about 4 watches for my husband from jomashop. Every watch i got at a great price, shipping is fast and all watches were in excellent condition. Order # M13H1719

Date of experience: November 28, 2016
Malaysia
1 review
0 helpful votes
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This was a first time purchase on Jomashop for me and I have no complaints on their prices or the goods I received. I felt that the delivery was slower than expected (1 Month+ compared to 1 week stated) and their client support is very bad. The Live Chat was never available and whenever I wrote them an email, it would take an average of 5-7 days for a reply.

Date of experience: November 28, 2016
Oklahoma
3 reviews
0 helpful votes
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Third Purchase
November 28, 2016

This was my third purchase at JomaShop. I could not be happier. Genuine merchandise and shipped same day I ordered. Will definitely do business again.

Date of experience: November 28, 2016
Arkansas
1 review
0 helpful votes
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Great Experience
November 28, 2016

Always easy to work with and excellent customer service

Date of experience: November 28, 2016
Canada
1 review
0 helpful votes
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3
November 26, 2016

It was good but they should finance watches for us in Canada to.
Or have a online Canadian store. This way we dont have to pay alot duty. Shipping should be free if buying a expensive watch.We pay so much duty that its easier to buy it here at local stores. I did buy A Breitling and now in 2 months the price went more down so they should give me the extra amount I was charged.

Date of experience: November 26, 2016
Florida
1 review
0 helpful votes
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Content
November 26, 2016

Ordered many watches from this store for myself and gifts and always happy with results
M13W9354 order

Date of experience: November 26, 2016
Colombia
1 review
0 helpful votes
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Bad service.
November 26, 2016

Good morning, my order has not yet been delivered and is a birthday present, I should have received it on November 18th. Thank you.

Date of experience: November 26, 2016
New York
1 review
0 helpful votes
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Great Watch Great Price
November 25, 2016

I bought a Gucci watch and it was beautiful! The watch was gorgeous and it was cheaper than other sites. It is a classic piece.

Date of experience: November 25, 2016
KR
1 review
0 helpful votes
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Jomashop's best service for customer
November 24, 2016

I ordered monblanc money-clip & card-holder in jomashop( M13W9977). Delevery is so fast and product condition is perfect. If i want other item, i will use jomashop again.

Date of experience: November 24, 2016
Minnesota
1 review
0 helpful votes
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Luxury watch, budget price.
November 24, 2016

Order #: M13W9783. I was a little nervous buying a luxury watch online, but after doing my research I confirmed that Jomashop was trustworthy and professional. Shipping was very fast and the watch arrived intact with all of its certifications and packaging. Will buy again.

Date of experience: November 24, 2016
Texas
1 review
0 helpful votes
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Satisfied Customer
November 24, 2016

I was looking for a good reliable watch and found the Citizen brand being a great buy for the price. JomaShop had the best prices on the Internet search that I did, had few questions and the customer service answered my questions. Thanks Joma for the warranty services,

Date of experience: November 24, 2016
KR
1 review
0 helpful votes
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Exactly as described
November 24, 2016

Beautiful watch, exactly as described! Very responsive site.

Date of experience: November 24, 2016
Florida
1 review
0 helpful votes
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Excellent service
November 24, 2016

I order and oris watch and it took 3 days to arrive and it came we'll protected awesome I'm going to buy more in the future
M13W8324

Date of experience: November 24, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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