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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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Great service, glasses arrived quickly. Frame of sunglasses was misshapen. I heated water, then heated the frame, and slowly worked the frame into proper shape. Quite satisfied so far, but a little surprised that frame looked like a factory reject. I have sold glasses and have fixed them in the past, so not a huge deal for me. In fact, I bought the same glasses a few years ago, and they also had a frame defect, which was replaced by Ray-Ban. Jomashop is a good company as far as I have experienced.
Very nice watch & as expected looks good. The color & quality looks good.
Really good experience, items as described quick shipping, excellent prices.
As usual, pleased with Jomashop, the item arrived on time. I might arrange for pick up at a UPS center next time, playing tag with the delivery guy is no fun.
My Tissot watch purchase was a great experience and I the prompt delivery was a plus. I don't think that I will buy another watch anywhere else. Thanks JomaShop!
I ordered a wallet for my daughter for Christmas and it was hassle free, reasonable price and came on time.
I'm very happy with both my orders and so are the people I gave the watches too. I'm in Ontario, Canada, and I received my orders within the 2 weeks from ordering them. I even had to cancel one order cause it was on back order and that went VERY smoothly and was VERY easy, with no hassel.
I have already recommend the site to several people and I'm bragging about the deals I got ha ha ha. I will definitely repurchase from this site again!
I have purchased a few watches from Jomashop and they always have the best prices. They ship super fast and offer the warranty to give you the piece of mind that they sell great products.
Great Service with fast shipping and excellent product. I would suggest to go and search whatever you want to purchase first in Jomashop as it provide quality products with great price.
Love this watch - came in beautiful package - super slick
Got it for great price too - if youre looking for a bargain - thats the place
For you
Thank you
I had a great experience with Jomashop. They had the watch I wanted at a much better price than their competitors. The website is easy to use and my watch arrived much sooner than expected. Overall I am very satisfied with my experience and I recommend them to friends.
Compared to popular e-commerce websites, prices were great.
Order number isM*******. I found that a lot of items on jomashop.com are cheaper than retailer price but the same quality as retailer.It is really a wonderful deal when i want to buy some watches or bags online.
Bought a Longine womens watch, but received a mens watch. Did not notice it until I got back to China. Tried to return and make an exchange, but failed. All right, decided to take it. Tried to get back the price difference, failed again... I don't know why the customer staff treated me as a "trouble maker". I don't like this site, I will never do another purchase again.
I ordered a Marc jacobs watch and it was marked down practically more than half the price. The watch came in earlier than expected and it was great. Definitely will purchase from jomashop again! My order # was M*******
The website is very easy to navigate, shipping is fast and excellent pricing. Would buy from Jomashop again in future.
Items were promptly delivered in excellent packaging. The prices were very low compared to other sites.
Fast reliable and dependable. Best thing is every product is authentic and easy to purchase. Prices are unmatchable.
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members